Sound Advice Hearing Avaliações 

149
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A warm welcome in the reception. I didn’t have to wait and met the audiologist Simon, immediately, who put me at ease. After the test, Simon said I would benefit with wearing hearing aids. What a sh... Ver mais

Avaliado com 5 de um total de 5 estrelas

My first appointment with Sound Advice Hearing was a fantastic success. My hearing issue was addressed and solved in less than half an hour by a fantastic consultant. The reception staff were fir... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Louise and Suzanne offer excellent customer service. Louise described in detail to my father, why he could hear certain things and not others, which was so informative. My father is elderly and my m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found Sound Advice 6 years ago and have found the whole team always extremely friendly and helpful. Now needed hearing aids replaced, saw Gemma who tested hearing and explained more modern aids a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Audiologista
  2. também em
  3. Loja de Aparelhos Auditivos
  4. Serviço de Conserto de Aparelhos Auditivos

Escrito pela empresa

Sound Advice Hearing are an independent audiologist, with branches around the UK. Being independent means we offer the highest levels of service and aftercare, with much shorter waiting times than many other options people face when looking for hearing tests and advice on hearing aids. It also means we work with multiple, world-leading manufacturers, offering our patients a fantastic range of hearing aids, including all the latest technology. We are not limited to just one or two brands. By choosing an independent audiologist such as Sound Advice Hearing you are choosing the highest levels of trust, quality and customer service. Hearing loss can have negative impacts on individuals for many different reasons. Looking after your hearing can ensure you don't miss out on those important social, leisure and communication opportunities. We are here to discuss your individual needs with you, and find the right solution for you, your lifestyle and budget.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

149 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(149)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Great customer care and friendly

Great customer care and friendly, professional service.

13 de setembro de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Thank you very much for taking the time to leave a review. You have summed up perfectly what we strive to offer, everyday.

Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish…

Great service from start to finish sorted my hearing test then advised me on what product was right for my needs very helpful and knowledgeable would highly recommend them

9 de setembro de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi Darren,
Thank you for taking the time to leave a review. They are a wonderful team who always go above and beyond. We do have a referral scheme in place too, so if you send any friends our way, make sure they leave your name with our reception!
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Trustworthy and Reliable

As a client of Sound Advice in King's Lynn for nearly 7 years now I have always found them to be professional, reliable, and friendly. Today's experience via Karen, Gemma, and Suzanne, was no different, and as usual they went above and beyond with audio testing and honest advice to ensure I enjoyed a satisfactory outcome. With wax removal too, as found on previous occasions, they can also be relied upon to be caring and understanding.

5 de setembro de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Good afternoon Alfred,
Thank you for taking the time to leave a review for the team at King's Lynn. Patient care is at the top of our priorities and they are very passionate about what they do :)
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Excellent hearing aids.

Excellent hearing aids.
Professional and friendly service.
Fully recommend.

29 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi Christine,
Thank you for your review. A perfect summary!
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Paul ran a number of tests to help me understand why my hearing was impaired. He was patient and explained the outcomes of my tests in terms that I could understand. He was reassuring and I was shocked at the end of my appointment to find that I was not required to pay! I would have happily paid for the peace of mind that I received from my visit. I would highly recommend the Winchester Hearing Centre!

28 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi KW,
Thank you so much for your review. Paul is a true caring professional.
Many other audiologists do charge for hearing tests, even if the outcome is that no hearing aids are required. But we would rather give our patients that peace of mind, and the opportunity to have their hearing tested, without extra costs. Hearing loss can be a tricky journey, so we want to help wherever we can.
Best Wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

I attended my local branch last week…

I attended my local branch last week and as usual was greeted with a friendly smile and conversation by Karen, who then showed me in to see Gemma (Her Daughter) who could not have been more helpful and went above and beyond to ensure that I was completely happy with the few minor things wrong with my aids. between them they were excellent. Many thanks.

22 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi Linda
Many thanks for taking the time to leave us a review. They are such a wonderful, caring team together in King's Lynn. I am so pleased (but not surprised!) that they were able to help you out. I hope everything is working perfectly for you now.
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

I found Sound Advice really helpful.

I found Sound Advice really helpful.
The young assistant could not have been better. (sorry forgotten your name already). She Removed a load of wax from my ear and now I can hear really well. Brilliant!

She explained the procedures well and under took everything gently and painlessly.

I would highly recommend Sound Advice

20 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi David
Thank you for taking the time to leave a review for our King's Lynn branch. Gemma will be the young assistant you are thinking of. We are incredibly proud of her and, together with our other colleagues in King's Lynn, they are such a great team!
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Sound Advice from Sound Advice

Gemma, Karen and Suzanne all took time out from their very busy day (they're very good, so very busy) to squeeze me in for an examination of my ears and give me excellent advice in connection with a problem. Excellent customer skills, empathy and, literally, Sound Advice - thank you, you have my custom henceforth.

15 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi Larry,
Thank you for your review - it really made me smile. I am glad they were able to see you and assist. They are a wonderful team!
Best Wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

I can recommend this friendly and professional service.

The appointment was quick and easy to book. The appointment itself was on time and everything about the procedure was explained. It was friendly and I would recommend Sound Advice Hearing Hull.

12 de agosto de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Good morning Jack,
Thank you for taking the time to leave a review of your experience with us. They really help our independent business.
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Quality from the very beginning

Even on entering the establishment you have a immediate feeling of quality and professionalism. This continues throughout the whole process including discussion, ear wax removal, hearing test. For me this continued with lots of explanations, choices of aids, fitting, personalisation of the hearing aids together with follow up consultations.
All given with great help, understanding and professionally by Simon the audiologist.
Now I appreciate the increased clarity of my hearing and so pleased my wife badgered me to have a test.

27 de junho de 2024
Avaliação não solicitada
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Resposta da Sound Advice Hearing

Hi Graham,
Thank you for your review. Simon has such great knowledge and enthusiasm. The thought of hearing loss can often be overwhelming for some, but Simon will always put people at ease and talk them through all they need to know.
Enjoy your clearer hearing!
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Very friendly, efficient and professional service

Very friendly, efficient and professional service. I have attended this branch in Market Deeping for several years now, for my initial hearing test, hearing aids and follow up annual checks. They are located in the market square, plenty of free parking close by. Tracey and Jane, thank you.

5 de agosto de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi Wendy,
Thank you for your review. Isn't the newly refurbished branch looking lovely! A great location for a great team :)
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Good service from friendly and experienced staff.

I have been attending this audiology location for several years now, and I always feel very welcome from both the receptionist and the audiologist, Steve, when I visit them. Steve is very capable and helpful when I'm trying to decide on which of the many differing brands and devices are most appropriate for me. He's very patient and knowledgeable when trying to resolve any technical issues, which can get quite complicated in the world of high-tech hearing aid technology. Thanks for your help.

6 de agosto de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi,
Thank you very much for taking the time to leave a review. One of the things we pride ourselves in as an independent company is the option to work with multiple world-leading manufacturers. This enables us to find the right solution for each individual. It can take time, but our audiologists will always spend that time, one-on-one, with you.
Many thanks
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Jessica

Excellent service from Jessica, Katrina and Tracy. They were able to fit me in at short notice and helped get on top of the problem I had in my left ear. I would not hesitate to recommend Sound Advice Lincoln.

23 de julho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Thank you for taking the time to leave a review for us, Rebecca. They are a brilliant and caring team and I am so pleased you experienced this for yourself.
Best Wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

I experienced a thoroughly professional…

I experienced a thoroughly professional service with attention to detail. Derek reponded to my needs and adjustments over the sessions. I am very happy with my hearing-aids.

22 de junho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi Robert,
Thank you for your review. They really help our independent business! Derek is one of the best audiologists you could wish to work with and I am so pleased he has given you the care and attention your hearing journey deserves.
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

I went into Lincoln branch to get some…

I went into Lincoln branch to get some information on hearing aids, Jessica was very helpful and said she had time if I wanted a test, I currently have a pair of aids on a two week trial, a review booked for next week.
I would not hesitate to recommend Jessica and Sound Advice.

8 de julho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi Peter,
Thanks for taking the time to leave a review for Jess. She really knows her stuff! I hope you get on well with the aids and that they have a positive impact on your life.
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, efficient booking and very helpful advice from test

1 de julho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Good afternoon,
Many thanks for taking the time to leave a review for our Market Deeping branch. They are a wonderfully caring team team there who will help answer any questions you have.

Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

The staff were friendly and kind

The staff were friendly and kind. They listened to my concerns about a loss of hearing. They suggested other reasons and paths to go down to help better my hearing when I felt at a loss with it even though my results were in normal range.

3 de julho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi Sasha,
Thank you for taking the time to leave a review. Jess has a genuine passion to help people with their hearing concerns, and will always offering honest and compassionate advice. Good luck on your journey.
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

A new level of Service.

Since the appointment of Jess, the service has taken on a new level, no having to drive into Nottingham, she comes to me. She is very enthusiastic, knows her products really well and is extremely pleasing.

6 de junho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Good afternoon Mr Else,
I am so pleased to read your positive review. Jess goes above and beyond for her patients as she truly cares about helping. We love having her on our team too!
Best wishes
The SAH Team

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic!
From the first appointment Jess and Tracey put you at ease.
Everything is explained to you in terminology that you’ll understand.
Finding out you’re as deaf as a door post is quite scary but these ladies are amazing and will go above and beyond to find solutions that work for you.
I can’t recommend Sound Advice Hearing enough.
Thanks to them my quality of life has vastly improved.

10 de junho de 2024
Avaliação não solicitada
logotipo da Sound Advice Hearing

Resposta da Sound Advice Hearing

Hi Liza,
I am so pleased to read your experience with our Lincoln team. It is a journey you are on, and Jess & The Sound Advice family are here for you all the way!
Best wishes
The SAH Team

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