Value for money company for Travel Insurance. I would have given 5 star if Policy Schedule had shown declared medical conditions in it so that the customer could check and make sure that all relevant... Ver mais
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Veja o que dizem as avaliações
Really happy with Southdowns so far. I compared quite a few travel insurance options and they offered really good cover at the best price, which made the decision easy. Everything was straightforward... Ver mais
Needed to change dates of insurance due to flight changes, called no long wait,uk customer service, Hayley waa very helpful , simple to do. Insurance for holiday next year so can't comment on claims... Ver mais
I tried to obtain some travel insurance through the online website, but when attempting to enter my responses to questions on the form, the system kept moving me back to the previous page. I then ca... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk. We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group. Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.
Informações de contato
77-79 High Street, BN44 3RE, Steyning
- 01903 255659
- jane.bason@southdownsinsurance.co.uk
- southdownsinsurance.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really easy to sort a new policy this…
Really easy to sort a new policy this is my second year great prices and straight forward I would reccomend to anyone to try southdown before other company's. Thankyou for another years policy.
Great experience and fantastic customer…
Great experience and fantastic customer service! Very pleased, I've been using their services for 3 years now!
Quick and Easy
Quick, easy and straight forward to get the level of cover required.
Excellent service prices increased but…
Excellent service prices increased but probably the market
Good service
Easy renewal of policy. Efficient customer service & competitive price
Very helpful and patient
Very helpful and patient, sorted out my policy changes and renewal no fuss
Easy site clear directions to follow…
Easy site clear directions to follow used previously and will continue to do in future
Really helpful advisor who took me…
Really helpful advisor who took me through a complex upgrade to my insurance needed for medical conditions in a helpful way that made it easy and felt supportive. Identified the best deal possible for the level of cover I was seeking.
Been with the company now for a few…
Been with the company now for a few years and always easy to talk to and get fair quote. Fingers crossed as of yet not needed to make a claim and that's the real deal to how they operate but I'm confident and hopeful with the way they communicate they will handle themselves honestly.
Feels like a scam
My daughter got ill whilst on our holiday - we did everything asked for by the insurance company- receipts from the hospital, Dr notes, receipts of medicines, they asked for proof that we were actually where we said we were - we supplies all boardingpasses and tickets, then they asked for NHS records - the records on the NHS app is not enough- they requested full medical history which proved difficult as my daughter is at Uni and have changed Dr.. in the end we gave up - it feels like a scam - this was a completely legitimate claim, we wasted time calling them, emailing all the documents but the insurance company it to complicated with the full medical history being so difficult to get.
If you want to feel like you are safely insured when on holiday - stay away from this company.

Resposta da Southdownsinsurance
Annual renewal
Very helpful phone call for annual renewal with a really pleasant adviser. Premium was much cheaper than I expected
Easy to arrange and reasonably priced travel insurance.
I've used Southdowns Insurance several times over the past few years, and they always provide no- nonsense, easily arranged travel insurance at a good price. Highly recommended.
Very competitive prices with a great…
Very competitive prices with a great selection of types of cover. This is my second year with this company
I GAVE 4**** AS I DONT GENERALLY LIKE…
I GAVE 4**** AS I DONT GENERALLY LIKE GIVING 5 AS IT IS RESERVED FOR BEYOND EXCELLENT.
SOUTHDOWNS ARE A REPUTABLE COMPANY AND OFFER A COMPETITIVE PRODUCT, THEY ARE GENERALLY FAIR AND RELIABLE AND I INSURE WITH THEM SINCE A COUPLE OF YEARS! WOULD RECCOMEND.
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