Southface Dermatology Avaliações 

478
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I always feel at ease as soon as I arrive. The receptionist is very welcoming and the ambience is calm . Appointments are easily booked online and allow you to explain your concerns and add any pic... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always a good experience with southface clinic christchurch . Nurse Sharon is warm and friendly . She knows exactly what i need and is very professional . I travel over an hour to get to the clinic bu... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was fortunate enough to be examined by Dr Andy Hodder within a few days of contacting Southface Clinic. Dr Hodder was very thorough and clearly explained what was wrong and how it should be dealt wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

My son was very poorly and had been for weeks. I had taken him to the GPs several times a drop in clinic 4 times and when it looked like he had sepsis to a&e twice nobody was able to identify what was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Dermatologista
  2. também em
  3. Centro de Saúde e Beleza
  4. Centro médico
  5. Clínica de Dermatologia
  6. Consultor de Saúde

Escrito pela empresa

Southface Dermatology Clinic is the only Dermatologist run skin clinic in Dorset to offer a wide range of expert dermatology procedures, laser treatments, skin cancer services and aesthetic improvements. Our team of Dermatologists and Nurses are experts in their fields of practice. All our Doctors and Dermatology Nurses also work in the local NHS Hospitals. We also offer all you would expect from a general dermatology clinic, with the treatment of a wide range of skin problems such as eczema, psoriasis, rosacea, warts, itching and acne, as well as nail, hair problems.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

478 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(478)

239 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful receptionist who guided me…

Very helpful receptionist who guided me to correct type of appointment for my concerns. Dr Luna was extremely thorough in her examination and addressed and treated the areas of concern immediately during my consultation which was excellent.

14 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your lovely 5* review - Your feedback will be communicated with the team.

Many Thanks

Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

'Let South Face do your worrying for you!'

I have been a patient at 'South Face' for over 16 years. I recently had a 'full body' inspection. I usually see Dr Robertshaw annually & Nurse Amanda on occasions. Years ago Dr Robertshaw identified a skin issue which could have been fatal. I am therefore very grateful to her and this practice. I like the notion of allowing them to do my worrying for me. This clinic is outstanding and I would recommend it to anyone concerned about skin issues.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you so much for your wonderful review and for being a patient with us for over 16 years. We’re incredibly grateful for your continued trust in Dr Robertshaw, Nurse Amanda and the whole team.

It’s lovely to hear that you feel reassured and well cared for during your regular skin checks. Your kind words and recommendation mean a great deal to us.

Kind regards,
Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, much better than travelling all the way to the dreadful Poole hospital for an NHS appointment!

3 de setembro de 2026
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Resposta da Southface Dermatology

Thank you for your lovely review. We’re delighted to hear that you received great service and found your experience with us convenient and positive. Your kind feedback is very much appreciated by the whole team.

Kind regards,
Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Excellent result

A relaxed interview with a result that I was hoping for.

4 de setembro de 2026
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Resposta da Southface Dermatology

Thank you for your lovely review. We’re delighted to hear that you had a relaxed and positive experience, and that you achieved the outcome you were hoping for.

Kind regards,
Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Professional and caring

Very welcoming and empathetic staff both admin and clinical. I was given the opportunity to share my concerns with Dr Robertshaw. The diagnosis was immediate and the treatment offered was discussed fully with various options available. A thorough, very professional and personalised consultation.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you so much for your lovely review. We’re delighted to hear that you felt welcomed, listened to and supported throughout your consultation with Dr Robertshaw, and that you found the care thorough and personalised.

Your kind feedback is greatly appreciated and will be shared with the team.

Kind regards,
Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Having been a patient for several years…

Having been a patient for several years I feel confident and know I am in capable hands

2 de setembro de 2026
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Resposta da Southface Dermatology

Thank you for your kind review. We’re glad to know that after several years as a patient, you continue to feel confident and well cared for. Your trust is truly valued.

Southface Dermatology

Avaliado com 3 de um total de 5 estrelas

First class medical treatment, clerical side disappointing

First class medical treatment, but on the clerical side disappointing. Sent a picture of my surgery one week after having it done asking if it looked OK, no response.
After 3 weeks left a phone message enquiring if my results were back, no response, so next day went to the clinic and asked, but was informed results were in and within an hour results were in my 'in box'.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for taking the time to leave a review and for your kind comments regarding the medical care you received. We’re very pleased to hear that you were happy with the treatment provided.

We’re sorry to hear that you found the administrative side of your care, in relation to the response to an email you sent, disappointing.

You were also provided with appropriate post-operative advice and guidance at a post surgery review appointment, while awaiting results.

We appreciate you raising your concerns regarding communication, and we will take your feedback on board as we continue to review the patient journey.

Thank you again for your feedback.
Kind regards,
Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Very good surgery on my leg and lots of…

Very good surgery on my leg and lots of advice from the nurse.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your lovely review. We're delighted to hear that your procedure went well and that our nurse was able to provide helpful advice and support throughout your care. We really appreciate your feedback and wish you a smooth recovery.

Avaliado com 5 de um total de 5 estrelas

Helpful, friendly service

Helpful, friendly and thorough.

3 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your kind words. We're so pleased to hear you found our team helpful, friendly, and thorough. We truly appreciate your feedback and look forward to welcoming you again in the future.

Avaliado com 5 de um total de 5 estrelas

The staff at Southface are delightful &…

The staff at Southface are delightful & I received a lengthy, detailed appointment with Dr Hodder.
I strongly recommend this practice.

2 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your wonderful feedback. We're delighted to hear that you had such a positive experience with our team and with Dr Hodder. Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.

Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Excellent all round experience

Clinic is easy to find and easy parking onsite. Check in and waiting area good. Dr Luna was very friendly and approachable. She not only checked the lesion I had been referred for, but also checked generally for any other area that may be of concern. Her written report for the GP and me was very detailed and thorough. Definitely a 5☆ experience.

25 de agosto de 2026
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Resposta da Southface Dermatology

Thank you for your wonderful 5-star review. We’re delighted to hear that you found the clinic convenient and welcoming, and that Dr Luna made you feel comfortable and well cared for. It’s great to know you appreciated the thorough examination and detailed report. We really appreciate your kind feedback and thank you for choosing Southface.

Avaliado com 5 de um total de 5 estrelas

Clear advice

I immediately got the clear advice I needed about quite a complex (but not life threatening) condition

1 de setembro de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your kind review. We are pleased to hear that you received the clear advice and guidance you needed. Our team strives to provide expert, easy-to-understand support for all skin conditions, and it's wonderful to know that you found your consultation helpful and reassuring. Thank you for choosing Southface.

Avaliado com 5 de um total de 5 estrelas

Dr Plant was very kind and thorough

Dr Plant was very kind and thorough, listening to me and giving clear and reassuring advice.

1 de setembro de 2026
Avaliação não solicitada
logotipo da Southface Dermatology

Resposta da Southface Dermatology

Thank you for your kind review. We are delighted to hear that Dr Plant made you feel listened to and supported throughout your appointment. Providing thorough, compassionate care and clear advice is very important to us, and we are pleased that your experience was reassuring. We greatly appreciate your feedback and thank you for choosing Southface.

Avaliado com 5 de um total de 5 estrelas

Full body check - recommended

I had some cancer concerns with my skin so I booked a Nurse appointment with Nikki. She performed a full skin check and was able to reassure me that all was well. She suggested some cleaning and moisturising routines which will help my skin over the long term. Very friendly, professional and communicated fully while undertaking the skin examination. Recommended

18 de agosto de 2026
Avaliação não solicitada
logotipo da Southface Dermatology

Resposta da Southface Dermatology

Thank you for your kind review. We are delighted to hear that Nikki was able to provide reassurance and make your skin check a positive experience. It's wonderful to know that you found her friendly, professional and thorough, and that the advice provided will help support your skin health in the long term. We greatly appreciate your recommendation and thank you for choosing Southface.

Avaliado com 5 de um total de 5 estrelas

Dr Luna was extremely professional

Dr Luna was extremely professional, thorough and understanding. She put me completely at ease, answered all of my questions and addressed all of my concerns - a very reassuring experience.
Everyone was very friendly including Dr Luna - a lovely atmosphere in the clinic.
Booking was extremely easy. Overall an excellent service.

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your kind review. We are delighted to hear that Dr Luna made you feel at ease and took the time to address all of your questions and concerns. It's also wonderful to know that you found the clinic welcoming and the booking process straightforward. We greatly appreciate your feedback and are pleased that you had such a positive experience with our team.

Avaliado com 5 de um total de 5 estrelas

Very proffessional

What a caring, lovely team of experts. Felt really comfortable with their advice, diagnosis and service.

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your wonderful review. We are delighted to hear that you felt comfortable and well supported throughout your visit. Our team takes great pride in providing expert care in a welcoming and reassuring environment, so it's lovely to know that our advice, diagnosis and service made a positive impression.

Avaliado com 5 de um total de 5 estrelas

Excellent

I have been to this southface clinic at christchurch before and now I'm returning for some other treatment knowing that the service and kindness I get will be excellent

30 de outubro de 2025
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Resposta da Southface Dermatology

Thank you for your 5-star review. We are delighted to hear that your previous experience at our Christchurch clinic has brought you back to Southface for further treatment. Your kind comments about our service and team are greatly appreciated. We look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Very professional and caring clinic

attended Southface Dermatology initially for a suspected Melonoma. I have now been to the clinic four times, and have been seen by Dr Adam Fityan for my first appointment, then Dr Julia Martin to have the mole removed, stitches removed by nurse Amanda Capriani , and another consultation to discuss the results with Dr Liliana Luna. Everybody I have seen including the reception staff have been very professional, kind, caring and helpful. I have no hesitation in recommending Southface Dermatology

14 de agosto de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you so much for your wonderful 5-star review and recommendation. We’re delighted to hear that you felt supported and cared for throughout your visits with the whole team. Your kind words about our clinical and reception staff mean a great deal to us, and we’re so pleased you had a positive experience.

Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Swift and efficient service

After my initial consultation I returned to have a lesion removed from my back. this was done painlessly and efficiently by Dr. Luna. I returned a fortnight later for the sutures to be removed and received confirmation that the lesion had been completely excised. A swift and efficient service by all of those involved in my treatment.

17 de julho de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your wonderful 5-star review! We’re delighted to hear that your treatment was smooth, efficient and comfortable, and that you felt well cared for throughout. We really appreciate your kind words and are pleased you were happy with the service from the whole team.

Southface Dermatology

Avaliado com 5 de um total de 5 estrelas

Full body skin check

I wanted a skin check and have been to the clinic before.
Very professional and did a thorough check which I am very pleased with

6 de agosto de 2026
Avaliação não solicitada
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Resposta da Southface Dermatology

Thank you for your lovely 5-star review! We’re so pleased you were happy with the thoroughness and professionalism of your skin check. It’s always a pleasure to welcome you back to the clinic, and we really appreciate your continued trust.

Southface Dermatology

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