Mrs. Samia has been the absolute most amazing individual that my wife and I could have ever hoped to have help us through all of our financial needs! She has made the entire financial experience welco... Ver mais
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Mrs. Samia has been the absolute most amazing individual that my wife and I could have ever hoped to have help us through all of our financial needs! She has made the entire financial experience welco... Ver mais
A empresa respondeu
I have been banking with South State for many years. No matter what good bad or ugly, I know I can always go to Samia Khan and she gets the job done. She is very informative and a amazing person to wo... Ver mais
A empresa respondeu
We selected South State Bank to purchase a home. Even after several confirmations that our mortgage would remain "in-house" during the home buying process, we soon discovered that immediately after cl... Ver mais
A empresa respondeu
I deposited a check from a company that issued (to me) a security deposit refund. South state accused me of fraud, after I answered all their invasive questions in reference to the check, they still w... Ver mais
A empresa respondeu
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond — we are known for combining personal relationships with forward-thinking solutions. As we grow, our experienced bankers are committed to helping our customers find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and helping communities and businesses thrive. This is SouthState. This is Banking Forward.
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Lamento mucho haber abierto una cuenta en este banco, tiene el peor servicio bancario de todo el mundo y te engañan con ofrecerte asistencia 24/7, cosa que no existe.

Resposta da SouthState Bank
Can’t trust them. I opened accounts with no fees. I asked many questions upfront to make sure there wouldn’t be any fees. They still charged me fees.

Resposta da SouthState Bank
Garbage. When my bank changed ownership, they reinstated overdraft protection. It cost me about $200. I'll be closing my account.

Resposta da SouthState Bank
If I could give negative stars I would. Have been dealing with this bank through a trust for over 3 years and EVERY SINGLE interaction with them has been insanely ridiculous. Treated like absolute trash every time. I do not know where they source their staff but it must be the bottom of the barrel, knuckle dragger employment services. It is astonishing to me how every interaction has been rude and disrespectful. It’s crazy that companies get away with this kind of service. I have literally travelled to at least 5 different branches to avoid this kind of treatment and only thing that is consistent with them is their horrible service and demeaning behavior towards clients. I literally have anxiety every time that I have to deal with them. It’s awful and if you want to be treated like trash on a consistent basis, then bank here. I don’t think that when my Mother set up her trust before she passed from cancer, she would have wanted this to be the outcome! Absolutely not.
GOOGLE REVIEW:
SouthState Bank receives mixed reviews, with customers expressing
dissatisfaction with various aspects of their services.
Potential downsides:
• Customer Service: Several reviews mention long hold times, unhelpful staff, and difficulty resolving issues, particularly regarding account transitions from acquired banks.

Resposta da SouthState Bank
Circle K Stores
Current Status: Completed
Submitted Date: 2025-03-28
Switching To: Choice Checking - xXXXX Checking)
This may take a few pay cycles to reflect on your account.
When requested a more definitive time frame, I was told they could not fine my money. They made it out as though they could not find me at last statement. I am beginning to regret ever opening account with Southstate Bank.

Resposta da SouthState Bank
Dealing with this bank is like dealing with a bank in the 70's when they were doing you a favor by holding your accounts. Everything with Southstate was difficult or not possible from just talking to customer service to opening a HELOC. The HELOC i opened had hidden terms not as described by my assigned personal banker. I had to close it and demand my money back. Its a long time since I felt I needed to read the fine print. I am a retired businessman who knows his way around bank services and this bank does not have what it takes.
I was just informed by South State Bank that there’s been a data breach and that my Social Security number, account number, and other identifying information was accessed by cyber criminals. This is not so awful in this day and age given that Equifax has already exposed 145 million of us to cyber criminals; nevertheless, South State Bank has failed in the most basic of ways — by failing to protect customers’ personal financial and information, earning them a one star review.
In all fairness, I must say that they offered me “compensation“ in the way of one year of identity theft protection which is worth about $4.99 a month retail, which is really not much in the way of compensation given a data breach of this nature.
Never had a issue and was very helpful whenever I had any issues or questions.
I had a bad experience with a massive, large-market bank so I moved all of my assets to Southstate. I have been to s few of their branches across the southeast and the one in Mooresville NC is the best. The folks there know my first name and go above and beyond to make me feel like a friend instead of just another account.
They suck. Move you transactions around which only messes up your money a tiny bit but all that adds up. They charge unfair fees. Customer service SUCKS. Watch them very closely if you bank here.
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