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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Came to Trustpilot to check out this place before buying. I couldn't be more happy with their service - two days for order to arrive. The DVD shelf is almost perfect for my requirements. I may buy ano... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant customer support I purchased 2 lounge lift chairs, I was kept informed every step of the way as to where my purchase was at. This is what customer service is , but sadly is lacking with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have purchased 2 of your beautiful glass top Jewellery cases for my 2 granddaughters birthdays coming up. The service was great and communication was A+ I ordered them on Tuesday and they arrive... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was delivered 2days after placing order, which was fast azzzz....upon setting up ( not myself, by the way, my teen put it together) took about 45 mins to an hour just her, was pleasantly surprised how... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos domésticos

Escrito pela empresa

New Zealand's go-to online home storage & organisation Store.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

157 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic Service …

I have purchased 2 of your beautiful glass top Jewellery cases for my 2 granddaughters birthdays coming up.
The service was great and communication was A+
I ordered them on Tuesday and they arrived Friday to my door🤗
Many thanks Ken for your reply to my email today
Dianne

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Came to Trustpilot to check out this place before buying. I couldn't be more happy with their service - two days for order to arrive. The DVD shelf is almost perfect for my requirements. I may buy another if I can make room. Highly recommend this company.

12 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy customer

Hi Spacegeneral🤗
On the Jan 6th 2026, I brought
16 drawer storage chest Black x2.
I love them, I found them rather
Easy to put together, was looking for numbers on the parts, then worked out you just look at the picture,which is better as stickers are known to come off.
Delivery was fast,thanks for that.
I also brought a large pink ottoman which I also love.
I'm a very happy customer and yes will tell others and buy again.🤗👍
Just a wee comment that might be helpful, is that the post van was used to deliver, they said "These were far to big n heavy for the post to do, it needs to be sent by truck."
Thank you very much again for great
Service...

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yes it is very good experience with it…

Yes it is very good experience with it they are doing great and well I really appreciate it because I learn a lot with that it is very interesting and it has a lot of knowledge which gives me a boost on my space knowledge I love it the company is doing well and great it provides a lot of information and it help me knowore about space and satrs

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant customer support

Brilliant customer support
I purchased 2 lounge lift chairs, I was kept informed every step of the way as to where my purchase was at.
This is what customer service is , but sadly is lacking with most companies.
Having worked in customer service many years ago it is greatly appreciated.
Super impressed with my purchases.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Thank you for this absolutely brilliant review! We are delighted you love your two lounge chairs.😊It means a great deal to us that you appreciated our customer support and communication throughout the process. We aim to deliver that level of service every time! Enjoy your comfortable new chairs!

Avaliado com 5 de um total de 5 estrelas

Fast delivery and good quality product

Fast delivery and good quality product.

Purchased the sleek Fir Christmas tree and hyacinth surround on Thursday 20th and it was delivered today Saturday 22nd - excellent quality product - very happy customer and I would definitely recommend

22 de novembro de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

That's fantastic! We're so happy to hear your Christmas tree is perfect—especially that it's thick, bushy, and fits your room so well. Thanks for the great feedback! 🎄🙏

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, awesome communication
Love it thankyou

28 de outubro de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Thank you so much for the wonderful review! We appreciate your business! 😊

Avaliado com 3 de um total de 5 estrelas

Wrong Color and No Resolution

Positives: Fast shipping and friendly, responsive customer service.
Negatives: The “dark grey” couch we ordered arrived black. Not just a shade difference, but a completely different color. We were told we’d need to pay return shipping both ways (about half the couch’s cost), so we had to keep it. Disappointing experience. Be cautious with large purchases, as color discrepancies aren’t supported.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Nicole, thanks so much for your review. We're really sorry the couch colour didn’t meet your expectations — we know how important it is for such a big purchase to be just right. We’ve since added a product video to this and many of our listings to give a clearer idea of colour and detail going forward.

We appreciate you highlighting the positives and your kind words about our customer service 😊 We genuinely hope we can serve you better next time. Merry Christmas and best wishes from our team 🎁🎄

Avaliado com 5 de um total de 5 estrelas

We ordered an industrial double hanging…

We ordered an industrial double hanging garment rack at a very reasonable price and with quick delivery. Following the instructions it was simple to put it together. It is the best product compared to other providers of the same item. For one thing the product is strong and sturdy. We were so impressed with the product that we purchased a second one.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Rob, thank you so much for taking the time to leave such an excellent and detailed review! Thanks again for your business. 🙌

Avaliado com 5 de um total de 5 estrelas

10 out of 10 highly recommend!

Everything from the quality of the item to the purchase & delivery process is outstanding!

31 de julho de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Olga,

Thank you so much for the amazing feedback! 🌟 Hope to see you back again sometime soon!

Cheers,
The Space General Team

Avaliado com 5 de um total de 5 estrelas

Service follow through well packed and…

Service follow through well packed and fast delivery....a kiwis for kiwis company...

1 de julho de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Thanks heaps for the lovely feedback! We’re so glad the delivery was quick and everything arrived well packed. Love that you picked up on our “Kiwis for Kiwis” vibe — that means a lot to us 🌟

Avaliado com 5 de um total de 5 estrelas

All round great experience

Very happy with the speed of delivery and the quality of the wardrobe shoe rack we bought.

4 de junho de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Ainslie, thanks a bunch for the lovely feedback! We're so glad to hear you had a great experience and that the shoe rack lived up to expectations. Your support means a lot to us 😊

Avaliado com 5 de um total de 5 estrelas

Fast delivery!

Very affordable prices, good quality furniture and VERY fast delivery times. It's true some of the instructions take a bit of mental processing, and maybe the odd screw here and there isn't quite right - but nothing major and I've seen this happen no matter where I buy furniture.

13 de maio de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hey Gus, cheers for the awesome feedback! 👍 We’re glad the delivery speed and value stood out for you. Totally hear you on the instructions – we’ll keep improving there! Thanks again for your support!😊

Avaliado com 1 de um total de 5 estrelas

Poor quality

I recently purchased a double bed frame. (Desmond Signature). Unfortunately it was very poor quality - cheap and flimsy wood. The assembly instructions were terrible, and extremely difficult to follow. I was expecting a better quality product, based on it's description. One of the base parts of the bed is too short, and doesn't even reach the floor. I would recommend customers to buy their furniture elsewhere.

17 de abril de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Sophie,

Thank you for your honest feedback – we're truly sorry to hear the bed frame didn't meet your expectations. We understand how frustrating it must’ve been dealing with unclear instructions and a part that doesn’t fit properly.

This isn’t the experience we want our customers to have, and we’re already looking into what went wrong. Our team will be in touch shortly to see how we can make this right for you.

We really appreciate you taking the time to share your experience – it helps us do better.

Warm regards,
The Space General Team

Avaliado com 5 de um total de 5 estrelas

First time buyer

First time buyer. Love the bookshelf. Very easy to construct and move by one person. Ideal for my space at a craft shop and looks wonderful.

10 de abril de 2025
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hey Yvonne. Thanks heaps for the great feedback! We're so glad the bookshelf was just right for your space – and extra awesome that you could put it together yourself 💪 It sounds like a perfect fit for your craft shop. Welcome aboard as a first-time buyer – we look forward to helping again soon!

Avaliado com 5 de um total de 5 estrelas

Mariah 4 Tier Ladder Bookshelf - Rustic Brown

This is my first time shopping online with Space General, and I made my purchase based on positive reviews from other customers. I bought the Mariah 4-Tier Ladder Bookshelf in Rustic Brown.

The packaging was excellent, with the items securely wrapped and tightly packed in the box, preventing any movement or damage during shipping. The instruction manual was straightforward, and assembly was quick and easy.

The bookshelf itself is sturdy, modern, and complements my décor perfectly. I haven't "styled" the bookshelf yet, so I don't have a photo to share at this time. I’m also considering purchasing more items from Space General in the future. My experience with customer service was great, with quick responses and a fast turnaround time.

6 de dezembro de 2024
Avaliação não solicitada
logotipo da Space General

Resposta de Space General

Hi Priscilla. Thank you so much for sharing your review! ❤️ We’re thrilled to hear about your positive first experience with us It’s great to know the bookshelf met your expectations too :) We can’t wait to welcome you back for more purchases in the future! Thanks again. 😊

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