Spencerkart Avaliações 

37
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

As always order received on time with ordered items. Suggestion: include customs charge in order value. Add another option to pay without using PayPal... Can't trust them anymore as they placed or... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have order on line on 10 March 2026 for Hamdard Majun Jiryan Khas 1kg bottlex2, I send payment As per my bank information the transaction No. Point of Sale - Visa Debit VISA DEBIT RETAIL PURCHASE... Ver mais

Avaliado com 1 de um total de 5 estrelas

This is totally scam, fraud company. Please trust me.My order that i have never been received from this company and i paid 35 dollars. They never ever picked phone any time.I asked them to refund my m... Ver mais

Avaliado com 5 de um total de 5 estrelas

service was excellent package arrived on time only things that was disspointed little bit the box has been damage. A part for that all things are good

A empresa respondeu

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

🌟 Step into the vibrant world of Spencerkart! 🌿 Embark on a journey with us as we bring you the essence of India's Health and Personal Care treasures, curated with love and care. 🛍️ No matter if you're in the bustling streets of New York 🗽, the serene landscapes of Vancouver 🏔️, or the sunny beaches of Sydney 🏖️, Spencerkart is your trusted guide to discover the best of Indian products. 💫 From Ayurvedic remedies to organic skincare, we're here to pamper you wherever you are in the world! 🌍 Let Spencerkart be your passport to wellness! ✨


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

37 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 28% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(37)

14 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This is totally scam

This is totally scam, fraud company. Please trust me.My order that i have never been received from this company and i paid 35 dollars. They never ever picked phone any time.I asked them to refund my money but no response at all . STAY AWAY from this site.

12 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have order on line on 10 March 2026…

I have order on line on 10 March 2026 for Hamdard Majun Jiryan Khas 1kg bottlex2, I send payment As per my bank information the transaction No. Point of Sale - Visa Debit VISA DEBIT RETAIL PURCHASE PAYPAL *SPENCER 606915607644 $99.01.under order No.33423,Now they reply after some days, that payment still under Review. It is totally scam when Bank show payment in there Account. But they are not processing order .neither they refund. There system to deal will customer is poor .I do not know they refund or
complete my order with good quality of above Herbal.

10 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

A very sneaky and dishonest company

Please beware before buying anything from this company. I ordered a bunch of products in May. I only got half the items in August. I emailed them and they said they would send the rest but for customs reasons they sent them in 2 separate shipments. They sent me a tracking number but when I checked it a few weeks later it said booked but it was never sent. I emailed them so many times (in total the email chain was 34 emails) and they always gave me some excuse. In the end they stopped responding to my emails in October 2025. I emailed a few more times and tried to give them many chances over 5 months to send the products because I actually wanted them. I'm now waiting for a dispute resolution with Visa. The most confusing thing is that they charge a lot for these products compared to what they pay in India so why not just send them and keep your customers coming back? Why lose a customer because you wanted to keep the cost of my missing items which totals 43USD?
I order from Indiangoods now.

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid avoid avoid please

Avoid avoid avoid please. I refused my order at customs because the import duties were nearly double the value of the order, it was several boxes of joint supplements. I sent them an email about the return which they acknowledged and and begged to not return as they would need to pay customs their end too. I explained that it is my right to return an order, especially one that was refused at delivery. Guess what, no sight of the refund whatsoever and it’s now December 2025. They got the supplements, and my money.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I tried contacting customer care twice…

I tried contacting customer care twice but never received a response. There was no tracking information provided, which made it impossible to know when my order would arrive. Very disappointing experience — I hope they improve their communication, but I won’t be ordering from them again.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Hello — thank you for your honest feedback and we’re really sorry you had this experience. We did send shipping confirmation and tracking (LP950835339IN) showing the parcel was shipped after your order on Oct 23, 2025 and delivered to Germantown, MD 20876 on Nov 7, 2025 at 1:25 PM. The price on that order included duties and taxes and our email confirmed no additional customs duty was required at delivery.

That said, you’re absolutely right — we should have replied to your customer-care requests faster and given clearer tracking updates. We regret the poor communication and the frustration it caused. We’re taking steps to improve our response times so this doesn’t happen again. We hope you’ll consider giving us another chance in the future; we’d love to earn a higher rating from you.

Avaliado com 1 de um total de 5 estrelas

Very disappointed with Spencerkart

Very disappointed with Spencerkart. Ordered two bottles of braino.
Received both but one bottle was smashed liquid soaked through. Spencerkart informed that it's the deliverer's fault but agreed to sent me another bottle. Kept assuring me that they'll sent out a replacement bottle and will send me tracking number. Sigh.. since July and it's now November, nothing from them.

13 de julho de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Hello,

We’re truly sorry for the inconvenience you faced — receiving a damaged bottle and then not getting timely updates about the replacement is absolutely not the experience we want for any customer.

We understand your frustration, especially since you’ve been waiting since July. It seems there has been a miscommunication or a gap in our internal follow-up, and we sincerely apologize for that delay.

To resolve this immediately, please contact us at info@spencerkart.com
with the following details:

Your order number

Name

Shipping address

A quick mention of the damaged item (Braino bottle)

Once we receive your details, we will manage your case on priority and ensure your replacement is sent out without any further delay. We also want to share the updated tracking with you as soon as it is dispatched.

Thank you for bringing this to our attention, and we truly appreciate your patience. We’ll make this right for you.

Avaliado com 4 de um total de 5 estrelas

As always order received on time with…

As always order received on time with ordered items.

Suggestion: include customs charge in order value. Add another option to pay without using PayPal... Can't trust them anymore as they placed order twice even though their plug in face error in completing transaction. On top they never owned this and resulted for my monetary loss in cancelling order

17 de setembro de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Thank you so much for your continued trust and for confirming that your orders always arrive on time — we truly appreciate your support.

Regarding your suggestions:
• Customs Charges: We understand the inconvenience. On many orders we already include duties/taxes, and we are currently working on expanding “all-inclusive pricing” for more countries so you don’t have to deal with customs separately.
• Payment Options: We’re also adding additional payment methods so customers won’t be limited to PayPal. We’re sorry to hear about your negative experience with PayPal’s duplicate charge — even though the issue came from their plugin error, we completely understand the frustration and the inconvenience it caused you.

Your feedback is extremely valuable, and we’re actively improving these areas so your future experience is even smoother.

Thank you again for your honest feedback and for choosing SpencerKart. We look forward to serving you better.

Avaliado com 5 de um total de 5 estrelas

I received all products on time…

I received all products on time appreciated 👍 i will order agin

20 de junho de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Thank you so much for your kind words! We’re really happy to hear that you received all your products on time. Your appreciation means a lot to us 😊

We look forward to serving you again soon!
— Team SpencerKart

Avaliado com 5 de um total de 5 estrelas

service was excellent package arrived…

service was excellent package arrived on time only things that was disspointed little bit the box has been damage. A part for that all things are good

25 de junho de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Thank you so much for your kind words! We’re really happy to hear that you received all your products on time. Your appreciation means a lot to us 😊

We look forward to serving you again soon!
— Team SpencerKart

Avaliado com 5 de um total de 5 estrelas

Thank you for your continued excellent…

Thank you for your continued excellent service. You provide prompt answers to messages and have repeatedly facilitated the delivery of my homeopathic requirements within a reasonable time window and in good condition.
Respectfully yours,
Dr. Robert Mohr Wyndham

6 de junho de 2025
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Thank you so much, Dr. Wyndham, for your generous feedback. We truly appreciate your trust in our service. It’s our priority to respond promptly and ensure your homeopathic requirements reach you safely and on time, every time.

We’re grateful for your continued support and look forward to serving you again.

Respectfully,
Team SpencerKart

Avaliado com 5 de um total de 5 estrelas

Experience was good and had my product…

Experience was good and had my product delivered on time with neatly packaged .

23 de julho de 2024
Avaliação não solicitada
logotipo da Spencerkart

Resposta da Spencerkart

Thank you so much for your kind words! We’re really happy to hear that you received all your products on time. Your appreciation means a lot to us 😊

We look forward to serving you again soon!
— Team SpencerKart

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