Polite and quick customer service
Polite and quick customer service. Resolved my return order very quickly.
1 de abril de 2026
Avaliação não solicitada
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Detalhes da empresa
Escrito pela empresa
Spirit Parts – Dedicated Replacement Parts for Spirit & Xterra Fitness Equipment (Official website: spirit.parts) Spirit Parts is a specialized online store focused on providing replacement components for Spirit Fitness equipment, offering a centralized source for maintaining and repairing a wide range of cardio and strength machines. Through its eCommerce platform, the site organizes parts by equipment type and model, making it easy for customers to find compatible components for Spirit treadmills, ellipticals, bikes, rowers, steppers, climbers, and strength equipment. In addition to Spirit Fitness, Spirit Parts also specializes in Xterra Fitness replacement parts, making it a dual-brand destination for two of the most popular value-driven fitness equipment manufacturers. Customers can find parts for Xterra treadmills, bikes, ellipticals, and rowers, including both residential and light commercial models. This expanded coverage allows users to source reliable components across both brands from a single trusted platform. The platform features a structured catalog that breaks down parts into model-specific categories, helping users quickly locate the exact components they need. Whether replacing worn treadmill rollers, sourcing electronics, or finding hard-to-locate hardware, the organized navigation reduces the guesswork often associated with fitness equipment repairs. Spirit Parts is designed to serve both DIY fitness equipment owners and professional service technicians. With its focused brand coverage, strong compatibility guidance, and growing selection of Spirit and Xterra components, the platform stands out as a trusted destination for extending equipment lifespan and keeping workouts running smoothly.
Informações de contato
1513 Cedar Cliff Dr, suite B100, 17011, CampHill, Estados Unidos
- 610-955-0649
- support@spirit.parts
- spirit.parts
I had a great experience working with…
I had a great experience working with Vitu from Spirit Parts Support.
I initially received the wrong part for my XTERRA treadmill, but Vitu took the time to thoroughly research the issue and identified that the manual itself had an error. Instead of just sending another guess, he made sure I received the correct assembly needed to fix the problem.
His responsiveness, attention to detail, and commitment to resolving the issue properly really stood out. Everything worked perfectly once the correct part arrived.
It’s rare to find support like this anymore, Vitu went above and beyond. Highly recommend.
11 de março de 2026
Avaliação não solicitada
Vitu was top‑notch.
Vitu was great! I wasn’t 100% sure about the part details needed for our gym’s Spirit Elliptical, but he was incredibly helpful in identifying the correct part just from the diagram photo.
The first shipment was returned by USPS due to an address error—despite the address being correct—so I emailed Vitu, and once again he immediately took care of it and sent out a replacement order right away.
We now have everything we need, and the experience was excellent from start to finish. Thank you, Vitu!
2 de março de 2026
Avaliação não solicitada
I have had to order twice from Spirit…
I have had to order twice from Spirit now and both times everything was shipped and delivered quickly st great prices. Their customer service is top notch too!
10 de dezembro de 2025
Avaliação não solicitada
Xterra FB150 Replacement Computer
I had a Xterra FB 150 Exercise Bike and had the computer break off due to children using the bike. I fortunately found Spirit Parts by Thread Parts during COVID online and was able to purchase a new computer for the exercise bike. I was very happy that I was able to replace the part. The computer is working great and have not problems at all.
28 de agosto de 2025
Avaliação não solicitada
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