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Offering the world's best brands, Sportland is an international, world's best and most inspiring retail environment that sells and markets sports and leisure lifestyles. Sportland's mission is to make young people's lives more interesting, better and more emotional through the products and services we offer. The goal of Sportland is to notice, emphasize and develop the local sports culture. The company Sportland Eesti AS was founded in 2000 in Tallinn.
Lituânia
Ordered K2 Trio inline skates at night, next day the order was processed and the following day my package was delivered by DHL. I'm absolutely amazed by the speed the item was delivered. Just wow and great price too. Thank you. Recommended.
Shop will not receive return package so they wont refund you. Fraud
Tracking: RE462437605GR
Ich bin absolut begeistert von meinem Einkauf bei sportland.com!
Am Samstag, den 05.10.2024, habe ich eine Bestellung aufgegeben und zunächst Probleme mit meiner Zahlungsmethode gehabt. Der Kundenservice reagierte jedoch äußerst schnell und professionell: Bereits am nächsten Tag wurde ich kontaktiert und das Problem wurde prompt gelöst.
Am 07.10. wurde meine Bestellung per DHL Express aus Marupe, Riga, Lettland nach Deutschland versendet – und schon am 08.10. kam das Paket bei mir an! Die Ware war in einwandfreiem Zustand, und das Preis-Leistungs-Verhältnis hat mich ebenfalls überzeugt.
Ich bin rundum zufrieden und kann die vielen negativen Erfahrungen bzw. Bewertungen auf Trustpilot zu Sportland nicht teilen.
Ich kann den Service von Sportland nur weiterempfehlen!
Good quality products, convenient delivery options. Love it!
I decide to buy a city bike on sportland.com attracted by the price.
So I register by entering the delivery address to be able to see delivery cost.
At the last step of the checkout, however, the first problems start. The total amount shown is higher, although the price of the bike and the cost of delivery are correct, the total suggests a double cost for delivery. I go back and check the amounts again, but the price showed at previous step are correct.
I decide to place the order anyway as the total is still acceptable.
Days pass and the order is waiting for shipment.
I contact support using the chat on the site (no reply received in more than 10 days despite chat say they're online).
After a few days the order was finally shipped, or so it seemed, because despite the order being shipped, opening the DHL tracking I discovered that in reality the shipment was not entrusted to the courier.
I try to contact them again, this time also by email, and they tell me that it will take a few more days because they have to assemble the wheels of the bicycle (so why indicate the order as shipped?).
I wait a few more days and ask for an update. They tell me that shipping the bike with dhl is too expensive and so they are looking for another courier to ship it with.
A few more days pass and I receive an email telling me that the order has been cancelled because, and I quote their email:
"We would like to inform you that due to technical reasons it will not be possible to deliver this wheel to you."
Two weeks have passed since my purchase, the bike has not been sent and the money has not yet been returned.
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