Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I really think you should hire more intelligent people besides the ones you have now! Which lack a lot! Quitting Spotify because my password was changed or hacked ,, but why would anyone hack a... Ver mais

Avaliado com 5 de um total de 5 estrelas

All in one. Just incredible, this music app. Spotify allows me to follow any Music Artist, groups, or bands I choose. They analyse my choices and create Playlists of a mixture of type of music and art... Ver mais

Avaliado com 1 de um total de 5 estrelas

Spotify.ac - Do NOT use this service, under no circumstances, I believe this is a scam. The key worked for four weeks, when following the process for a replacement I was told to get in touch with staf... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Support is fairly decent but I keep getting kicked off the family plan (I've tried 4 accounts) used different IPs and family plan countries I've done all the steps properly and it's still kicking m... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa de espetáculos

Escrito pela empresa

Automatic premium upgrades for your Spotify accounts. Stream & download music at hi-definition quality with no advertisements!


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Spotify has an excellent music library…

Spotify has an excellent music library and strong recommendation algorithms. Discover Weekly and personalized playlists are genuinely useful, and it’s easy to find new music that matches your taste.

However, the app experience isn’t always consistent. I’ve noticed occasional playback glitches, especially when switching between devices. Offline downloads sometimes fail without explanation, even though the content was previously available.

Another frustration is how frequently the interface changes. Features move around, settings are renamed, and it can feel like you’re constantly relearning where things are. Not a dealbreaker, but annoying over time.

Spotify is enjoyable and has great content, but the app itself can feel a bit unstable and over-designed. It’s good, just not as smooth as it could be.

2 de janeiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Godt udvalg af musik men virkeligt dyrt

Vi har altid været glad for spotify, men engang gav vi 149 kr for ca 1,5 år siden, nu kommer det til at koste 200 kr og vi får som kunder ikke noget valg eller noget ekstra for de 50 kr mere pr måned, eller 600 kr om året som stigningen er. Overvejer at opsige jeres service

3 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Genocidio

Complici di genocidio nei confronti di bambini, civili, giornalisti tramite l'acquisto di droni militari per l'esercito israeliano

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I really think you should hire more…

I really think you should hire more intelligent people besides the ones you have now!
Which lack a lot!
Quitting Spotify because my password was changed or hacked ,, but why would anyone hack a music account!?
Not like they couldn’t find my playlists publicly!!
Then no one can help me get back 14 years of music?
Then your company doesn’t care about its customers at all!
So I quit Spotify and definitely would not recommend it to anyone !

22 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

posting for a friend, service feels like a total scam AND probs ILLEGAL

posting for a friend, service feels like a total scaM AND probs ILLEGAL

it seems like they’re using stolen accounts and just tossing people into random family plans!! you'll get premium for a few days after upgrading, but then you’ll get kicked off by the ACTUAL account owner

HONESTLY, just get a few friends together and make your own spotify family plan. It’ll cost about the same, OR even less, AND at least you won’t be part of something shady af

many sites are like this. when stuff stops working, they DON'T CARE and just hit you with some LAMMEEE excuse!!!!

13 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible support

It seemed to have worked for a while, but now the support leaves my tickets with no response at all, and their parent/partner website does the same. The new Spotify.ax website has multiple bugs and dead links.

16 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Service is a scam and seems to be illegal.

Service is a scam and illegal.

They aren't what they claim to be.

When it stops working they just dont care. They always come up with some great excuse.

After you upgrade you keep premium for some days and then you get kicked out by the owner of the account, wich suggests that these accounts are pretty much stolen and they just add you into random people family subscriptions.

Just get some people together and make a spotify family subscription it's more worth it than this service, it will be the same price if not cheaper and at least you wont be participating in something illegal.

24 de março de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Scammers, payment processing indefinitely

I thought this might be a great page because I had good experience with accountbot.io.
Sadly the payment is still processing 3 days after paying with bitcoin.
I have opened a ticket just now. If they respond I'll update my review.

Edit:
Two weeks ago I've made the payment..
Got multiple responses and chatted a bit with them. Last Response 6 days ago was "Notified.".
Yesterday I sent a message "I'm still waiting..". Still not response. I probably just got scammed.

Edit 2:
5 more days have passed, still nothing. They are just ignoring me now.

Edit 3:
FINALLY! They responded and upgrade worked successfully. I now have Spotify premium. Sadly took almost a month.. hopefully it will last a bit.

22 de março de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Legit, but service isn't what it claims to be

I mean they're legit but when your account stops working and you need a response don't expect to get one, expect to pay the $5 for a new account. I've had a support ticket open for several days with no response, but my order for a new account was completed instantly. Hopefully this review can get some attention and I can get that replacement.

3 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Stay away from them

The service work occasionally. The problems start when you have to speak with the support to make a replacement. The will never answer and if they do, they don't offer any solution. Stay away from them.

EDIT.

Your answer is just a joke! I still wait for you to reply to my ticket since 16.01.2023! So yes, people must stay away from you.

13 de dezembro de 2022
Avaliação não solicitada
logotipo da Spotify Upgrade

Resposta de Spotify Upgrade

Hello there,

We sincerely apologize for the wait caused in December 2022. Our system was temporarily down while Spotify released a few updates and we have been working round the clock - endless hours were put in by our R&D team and we finally got a fix that was released mid-December for our service.

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

Avaliado com 1 de um total de 5 estrelas

not working

I bought 2 keys, neither of them works I opened a ticket still without answers and impossible to join their discord for more help.. two keys gone in the wind

3 de dezembro de 2022
Avaliação não solicitada
logotipo da Spotify Upgrade

Resposta de Spotify Upgrade

Hello there,

We sincerely apologize for the wait caused in December 2022. Our system was temporarily down while Spotify released a few updates and we have been working round the clock - endless hours were put in by our R&D team and we finally got a fix that was released mid-December for our service.

We have lost our domain Spotify.ac and our website is now Spotify.ax. Our service is still functional and we are still honoring our purchases for all of our customers, since 2018 with customer support.

Looking forward to resolving this query with a replacement, and converting the review into a positive one. We apologize for the time taken to respond, we had to create a fresh Trustpilot account for our new domain.

Regards,
Spotify.ax Support Team.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais