Ich würde 10 Minussterne vergeben wenn dies möglich wäre. Dieses Unternehmen ist absolut nicht kundenorientiert. Ich habe vor 2 Jahren eine Poolhaube gekauft und diese ist mittlerweile ein Tot... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Spreetail.LLC business model is based on fraud and unethical practices. My experience involves their "restock " scam to keep my money. Please avoid buying products through them on the big online r... Ver mais
A empresa respondeu
Ich habe ein Exit Produkt von SpreetailDE via Amazon bestellt. Den Artikel habe ich m.E. nach zu Recht reklamiert, da ein Material bzw Verarbeitungsfehler vorliegt. 1. Antwort zu meiner Rekl... Ver mais
A empresa respondeu
Purchased an end table and it arrived damaged.. I was sent return label and was told the item is out of stock. Upon looking online they have 17 available at 70.00 more than what I paid... Will not se... Ver mais
Detalhes da empresa
Escrito pela empresa
Spreetail is the complete ecommerce solution for in-demand brands and manufacturers of big-&-bulky products. Our mission is to propel brands to increase their ecommerce market share across the globe while improving their operational costs. We invest in your success from the start by cutting a large wholesale purchase order. We’ll talk through how our services can skyrocket your growth, whether from our expertise in shipping big-&-bulky items, or by getting you onto more sales channels – we'll develop a custom strategy that’s right for your brand. We list & sell your products across 12+ of the top ecommerce marketplaces & channels while our content experts ensure that product titles, descriptions, and creative assets are optimized for the channel we’re selling on. We deliver fast; next-day fast to 80% of the country by shipping from our seven nationwide fulfillment centers. Our LTL operations make it possible to get Prime status, or 2-day delivery, on previously slow-to-deliver goods. We accelerate your ecommerce growth with strategic, data-based decisions custom to your unique performance and trends. Our close channel relationships give your brand an unrivaled opportunity to participate in the latest programs. We’re a top Seller Fulfilled Prime retailer, a Walmart Pro Seller, and helped pilot the Target+ program.
Informações de contato
Transformation Drive 2021, 68508, Lincoln, Estados Unidos
- 1-866-639-9320
- hello@spreetail.com
- spreetail.com
1,3
Muito Ruim
103 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
BUYERS/SHOPPERS BEWARE
Funny, your first line "what went wrong THIS time"
I would of left a "no star' rating if it were an option.
This on-line purchase was one of the worst experiences that I have had. A month and a half of back and forward over a large dollar item that arrived with important pieces missing. Their customer service is an absolute joke. I think their intent is to string you along until you just give up and eat the cost. The only thing that saved me was that I had kept copies of all our communications and was able to catch them in their lies. A month of absolute frustration. BUYERS BEWARE!!
30 de abril de 2024
Avaliação não solicitada
I just bought a set of these storage…
I just bought a set of these storage boxes realizing I made an error buying the "wrong" type of storage boxes, so I had to return them. Little did I know, with all Amazon returns to go through UPS Store, I was charged $100 for ground shipping. I brought this up to Spreetail Customer Service. Here is their claim:
Dec 18, 2023 5:11 PM
Hello,
Thank you for clarifying that you paid to return this item back to us on your own.
As we're unable to refund more than the amount of money originally paid for the purchase, we aren't able to reimburse return shipping charges if an item was returned via a means other than the FedEx labels we're able to provide.
Spreetail is happy to help you with any other questions that you may have.
Thanks,
Spreetail Customer Experience Team"
Therefore, expect you will have to pay out of pocket to pay for UPS ground with a set of these boxes from the weight amount ending up to cost $99.00 to cover for the return shipment. The Seller should cover this, and with $89.00 to get a refund against $99.00, I technically do not see that as a refund. I will also post this on the internet for everyone to see. Unless Spreetail gives me my $100 to cover the shipping cost I paid out of my own pocket or credit card, then I will remove this review. Otherwise, I want everyone online to see it.
9 de dezembro de 2023
Avaliação não solicitada
APPALLING CUSTOMER SERVICE
APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻♀️🤷🏻♀️
Only 1 of 4 parts of the order arrived (all parts were identical).
I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund...
ABSOLUTELY ZERO COMMUNICATIONS.
Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered.
I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻♀️
STEER CLEAR
2 de novembro de 2023
Avaliação não solicitada
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