Great service. I bought a Frog bike for my granddaughter online but was able to pick up at the shop n Kilmarnock - and they refunded delivery charge. Bike was ready for pick up and friendly staff ran... Ver mais
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Veja o que dizem as avaliações
Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike... Ver mais
Always great service from the team at Sprockets Cycles in Kilmarnock. Friendly practical advice, backed up by their own experience as keen cyclists. Extensive stock with a recently expanded range... Ver mais
Delivery from Scotland to Kent on next day. Any queries answered lightning quick. They are happily sourcing aftermarket parts for my extra battery. Keep up good work and I would definitely buy from th... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Sprockets Cycles we hold everything on our website in stock. We have a bricks and mortar shop with a team of full time staff members that are constantly working to keep the latest cycling products available to you with the highest standards of service. We ship to the entire UK from our own warehouse which is also part of our shop, so we handle every order from your initial confirmation right up to placing it in the hands of the courier. This means that should you need help with choosing your item, perhaps have a question about delivery? or need any after-sales support? We can answer your questions promptly and accurately. So please read our reviews, call us, join us on our social media channels or even come by and see us. We promise it will be worth the trip.
Informações de contato
Ayr Road, KA1 5LF, Kilmarnock, Reino Unido
- 01563526800
- info@sprocketscycles.com
- sprocketscycles.com
4,9
Excelente
6 mil avaliações
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sprocket cycles are brilliant new bike…
Sprocket cycles are brilliant new bike is brilliant love it there was a problem with the delivery due to dpd my bike was late no issue to sprocket they managed sorting everything for me Dave and Jamie very helpful would recommend
6 de abril de 2026
Item 100% as advertised
Item 100% as advertised , good, quick and efficient transaction
11 de abril de 2026
Sprockets Cycles - great service, fair prices
Always great service from the team at Sprockets Cycles in Kilmarnock.
Friendly practical advice, backed up by their own experience as keen cyclists.
Extensive stock with a recently expanded range of quality bike manufacturers.
4 de abril de 2026
Awesome service
Awesome service - end-to-end.
Accommodating and always keep you updated.
9 de abril de 2026
A Helpful, thorough and considerate team at Sprocket Cycles - thanks
The small team at Sprocket Cycles really helped me out and resolved a DPD delay , much appreciated
8 de abril de 2026
Resposta de Sprocketscycles
Hi Jonny,
Thank you for your review. I have checked the tracking with DPD and attempted to call you to discuss this.
As we were unaware of the issue until now, I haven’t been able to resolve it yet. I noticed the parcel hasn't been scanned for a few days, so I will contact DPD first thing tomorrow morning to investigate. In the meantime, we will send out a replacement for you tomorrow.
I apologize for the oversight; unfortunately, we are unable to monitor every parcel once it leaves us. Since it is currently Sunday evening, we will get this fully resolved for you on Monday.
Thanks,
Dave
Service of bicycle completed quickly
Service of bicycle completed quickly, problem gears fixed and now running smoothly. Good communication throughout.
29 de março de 2026
Usual top service from a very well…
Usual top service from a very well stocked shop with very well versed staff
3 de abril de 2026
Great products delivered next day by…
Great products delivered next day by DHL couldn’t be happier and will definitely use again.
3 de abril de 2026
Recent service Focus Paralane 2.
Jamie did a great job servicing my Focus Paralane2. During the service he explained what needed replacing and why. The overall price was reasonable.
2 de abril de 2026
The delivery took less than 24 hours…
The delivery took less than 24 hours and the price was cheaper than I could get it elsewhere
2 de abril de 2026
10mm spacers were ordered I received…
10mm spacers were ordered I received one 20mm and another 15mm they don't work on my bike I ordered the right ones from pinnd directly
31 de março de 2026
Resposta de Sprocketscycles
Hi Gareth,
Thank you for your review.
Could you please give me a call at your earliest convenience? I would like to understand what happened and ensure we get your refund processed for you.
Thanks,
Dave
I’ve used sprocket’s a few times and…
I’ve used sprocket’s a few times and they have always delivered on time at competitive prices.
30 de março de 2026
Great selection and the best prices to…
Great selection and the best prices to be had. Delivered early. Great service great value great choice. Came in a good box perfect for purpose.
24 de março de 2026
Really pleased with the service I…
Really pleased with the service I received by email and telephone. Internet order that went smoothly and successfully. I am definitely going to recommend and use the website again. Thanks for the bike it's xtra rad!
31 de março de 2026
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