I’ve used the ankle wrap post achilles op and the knee wrap for meniscus injury over the past 8 months. The cold compression (different levels) really helps reduce swelling and relieve associated pain... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Squid go doesn't need ice, or to be near a mains socket. These 2 attributes make it much more convenient to use than the competition.
A empresa respondeu
Ordered this piece of kit initially to help with my gymnast daughter’s elbows and have since added the back and leg/knee attachments and gel packs! My daughter said it’s by far the best on the market... Ver mais
A empresa respondeu
Following ACL and PLC reconstruction surgery, I used the squid go to relieve pain and swelling. Genuine aid for my recovery, very grateful to have had this from the first day home post surgery. The it... Ver mais
A empresa respondeu
4,8
Excelente
62 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly recommend Squid Go
I first heard about Squid Go when my consultant mentioned it to me after sustaining a knee injury.
After two surgeries and on going rehab, I have used the Squid Go everyday. It has made a massive difference to my knee and rehab so far and continues to help me.
I even used the Squid Go on holidays abroad, which allowed me to carry on my rehab wherever I was in the world.
Terry who has helped me also throughout my Squid Go journey.
I would highly recommend Squid Go to anyone who is injured and going through rehab.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for the feedback on the purchase of the LEG/Knee SQUID GO unit in early February 2025, and the 2 additional Gel Packs that you purchased 6 weeks later in order to maximise the 'super cold SQUIDDING time' duiring your surgical rehabilitation. In fact, so many people have told us that they benefit from having a 2nd Gel Pack, that as standard, we now offer a 20% discount on additional Gel Packs to people that are buying a SQUID GO unit. Thanks again for sharing and your updates on your recovery from multiple surgeries - again, highlighting the Value that a SQUID GO purchase makes, versus the alternative of hiring a different premium quality cold compression device. Wishing you Health + Wellness!
5 star product
5 star product. Easy to use, good options regarding pressure and also very easy to transport.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for your feedback Mr Britton. Always pleased to count consultant specialist Knee surgeons amongst satisfied clients. As you shared recently, being able to lend your unit to a family member after their own knee surgery, highlights the Value of owning a premium quality cold compression device, versus hiring one, for 4 weeks at a time... at a fairly similar price point.
Horrible durability
Nice product that is practical and easy how ever the durability is horrible. Within a year the first gel Pack leaked and by the the second year the other one did as well. I needed to glue the compression wrap together my self at the valve since it was leaking. Now after 4 years (and only monthly use) the motor seems unable to inflate anymore.
27 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for making time to share your honest thoughts on the TRUSTPILOT page that was recently set up (October 1st, 2025) here in UK.
I see that overall, you like and respect the USP of the SQUID GO ('practical and easy'), however feel that the durability of the product is "horrible".
My name is Terry Byca, and I became the UK distributor in December 2024, so almost 11 months ago now. From the records that I acquired from the previous distributor (who was selling SQUID and SQUID GO in UK since 2014), I see you purchased your KNEE Squid Go unit on February 10, 2022.
As you hopefully know, all of the components come with a 1 year full warranty - so I am curious if you ever contacted the people you purchased Squid Go from, if the first Gel Pack began leaking "within a year" (?) Since taking over the distribution, I have had a very small number of complaints, and was able to resolve them quickly to the satisfaction of the Customer/Client each time.
You also mention that you had to glue the valve back to the compression wrap, yet didn't mention the time frame, so curious if that was also within the first year, and if you ever tried to contact the distributor you purchased from.
As for the Pump unit, I am surprised that you say that "the motor seems unable to inflate anymore". What exactly is happening? Do you get an error message(s)? Is the Pump fully charged? (I have sent you an email, asking for this information from the info@squidgo.co.uk account - along with my WhatsApp number in case you prefer to speak live.)
My focus is on Customer satisfaction and I take it very seriously.
I have a pump I bought from the previous distributor that is 11 years old and working perfectly as I use it for my demos... we have a Welsh International female football/soccer player that has been using SQUID GO for her ankle for at least 5 years and everything is still working perfectly... she bought an extra LEG/Knee wrap and Gel Pack as she prepared in June for the Euros 2025 championships... a physio (Dave F) formerly of Blackpool Rovers tells me he has pumps from 10 years ago and wraps still in use... etc etc..
And yes, sometimes things do break, and go wrong... and I take care of the Customers immediately.
Again, thanks for making time to send in your honest review - it is the reason that I set up the page, in order for ALL clients to share their experiences with others... it is only this way that people/companies/products, can improve, (if they want to).
Hope to hear from you via email or WhatsApp in reply to the message we sent you.
Terry
Squid Go Ankle Unit
Good product! I bought the ankle unit which has helped my recovery from an Achilles tendon rupture. I had surgery 8 weeks ago and the ankle Wrap has helped significantly to reduce pain and swelling.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for sharing - we also appreciate the recommendation you provided to your friend for their Elbow issues.
Would definitely recommend
We were recommended the squid go to manage the swelling following my daughter's knee injury and subsequent surgery. The device fits well and is portable which meant we could bring it on holiday with us. The combination of compression and ice had quick results on the swelling. We had a little issue with the cuff, but this was quickly resolved by the company, communication was great, quick response and personable. My other daughter has even started to use it for recovery after her sport. Would definitely recommend.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for sharing your experience. It was good to realise that your daughter preferred the KNEE wrap, over the LEG/Knee wrap, due to it being more contoured to the knee, and easier to take off, due to having (far) less Velcro.
Excellent customer services
Excellent customer services, I wasn’t sure that I’d bought the right cuff so I emailed them and less than 24 hours later I received a really helpful reply . The machine is entirely portable and allowed my son to massively reduce his reliance on pain killers .
6 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Many thanks for making time to share your family's experience - decreased reliance on painkillers is a HUGE benefit of consistent use of SQUID GO.
Outstanding Product and Service
The service from SquidGo is impeccable from start to finish. Terry advised me on which product is right for me and the benefits of choosing the knee cuff over the leg wrap. Unlike some companies out there I was never pressured into making a decision and was supported not only prior to purchase but also following. The aftercare from SquidGo is second to none and I can genuinely say I have never had such a personable experience of purchasing a product. I was made to feel valued and supported and this has a big impact on why I would recommend SquidGo.
As an International athlete who was recovering from knee surgery, I looked at available products for cryotherapy and compression. Compared to alternative options, SquidGo outperforms them both on price and functionality. Because the ice pack is reusable I was able to take my unit with me when travelling without relying on purchasing ice which is also an added expense. My recovery from surgery was so fast that both my physio and surgeon were astounded at the rate of progress and I have no doubt that my SquidGo unit played a huge role in this.
If you are considering SquidGo’s products then I am positive you will be delighted with their service and product functionality. I highly recommend!
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Squid Go
Thanks for your detailed review. As my first Customer in December 2024, I could not have been more appreciative of the detailed feedback that you provided (and continue to provide). You were instrumental in validating that the Insulated Carry bag we have added, is indeed 'fit for purpose' as you tested it by taking to the gym with you etc... love watching your progress as you go back to the International competitions that are a passion for you - GO GO GO!
Squid go helped me recover and win for Team GB
I have been using the right shoulder squid go for months and it has been a huge help with injury recovery, general inflammation and muscle recovery. I used while preparing for the European championships and it really helped me get through my routines and make it to the competition, Incredible product would recommend, 💙
18 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Wishing you HEALTH and WELLNESS, and many more successful competitions on behalf of Team GB! Respect.
Great product and brilliant customer service
Great product and brilliant customer service.
I had surgery for ACL, meniscus and LET at the start of October and was advised this product. I tried both the knee and Knee/Leg sleeve. I opted to keep the Knee/Leg sleeve as the larger ice compression sleeve was extremely useful for the swelling and bruising on my hamstring and lower leg. It has been a great product and helped reduce significant swelling.
I would thoroughly recommend!
17 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for making time to send in your feedback. You are one of the people that preferred the LEG/Knee Wrap (more cylindrical and versatile) over the smaller and more contoured KNEE Wrap...especially as it allows you to also deliver cold and compression to the back of your leg - many people who have hamstring graft ACL reconstruction(s), do tell us that SQUID GO is very helpful in managing the (quite severe for many people) pain from the 'hamstring graft donor site'. Health and Wellness and back to the sports you enjoy in due course.
An incredible team with the best…
An incredible team with the best product. As an ACL physio & having struggled with both my knees - I’ve struggled to find a system that is easy to use, no mess with ice & delivers the good effective compression levels.
2 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Always great to hear such positive feedback from a PHYSIO, and uniquely as you are in fact doing your pre-hab prior to your own ACL reconstruction... (multi lig if I recall correctly)...
Amazing kit
Amazing kit. As a physio - Have recommended to many athletes and clients over the years and will continue too.
4 de setembro de 2025
Avaliação não solicitada
Resposta da Squid Go
Many thanks - again, having such praise from a very accomplished and experienced Physio and Performance Coach, is amazing and appreciated.
As a specialist knee surgeon
As a specialist knee surgeon, I would thoroughly recommend the SquidGo to aid recovery from knee surgery. It is highly effective at reducing pain and swelling and therefore speeding recovery.
I also recommend for athletes (especially aging ones like myself!) to help post exercise recovery.
The SquidGo is easy to use and has the advantage over other cryotherapy devices of being mobile.
The company are professional and will advise the best cuff for individual needs and it will usually be delivered next day.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for the recent purchase of another Squid Go LEG/Knee Unit - always goes over well with prospective clients when they realise that the surgeon performing their Knee Replacement (TKR), Cruciate Ligament, Meniscal or Osteotomy procedure(s), is also seeing the value of owning their own SQUID GO unit.
Great unit speeds heslong
Live in Canada and received the shoulder and elbow kit as a gift. I was pre surgery for a shoulder replacement and had issues with my elbow as well from the condition of shoulder. The Squidgo was excellent in providing relief in pain management for my shoulder was instrumental in helping with my elbow. I’m 3 weeks postoperative with shoulder replacement and again both kits very helpful with reducing swelling and helping with discomfort. Highly recommend this device. With cost of physio now days it pays for itself in no time.
3 de janeiro de 2025
Avaliação não solicitada
Resposta da Squid Go
Your wife made a clever purchase investing in SQUID GO as a gift for you least Christmas... wishing you a full recovery from the Shoulder replacement and hope the elbow settles down as a result of the new biomechanics around the shoulder...
Perfect piece of kit!
Ordered this piece of kit initially to help with my gymnast daughter’s elbows and have since added the back and leg/knee attachments and gel packs! My daughter said it’s by far the best on the market (she’s tried several) and is so portable and easy to use! Contacting Terry with any queries is an added bonus as he is so happy to help and advise which to me, is essential! Total package with Squid go! Highly recommend!
1 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for sharing your review Mrs S. You are one of a growing number of 'gymnast parents' who are finding the value of SQUID GO very high, when it comes to keeping your gymnastic passionate (and talented) children competing at the level that they aspire to.... #reachyourpotential
Great piece of kit
Great piece of kit. Easy to use and helps ease pain and swelling during recovery from significant injuries.
4 de junho de 2025
Avaliação não solicitada
Resposta da Squid Go
I take this as high praise from a very talented and busy PHYSIO who is especially talented in bringing people back from ACL surgery
Brilliant piece of kit
Brilliant piece of kit.
Been really happy with the Squid Go on my injured knee. Great for moving around too.
16 de maio de 2025
Avaliação não solicitada
Resposta da Squid Go
Thanks for making time to send in your thoughts. We are proud with how many Horse racetracks and jockeys (active, injured and/or retired) are using SQUID GO for improving their Health and Wellness!
An excellent product
An excellent product, that uses chilled gel pads instead of ice. This makes the product small and very portable. It worked wonders after my TKR.
The after sales service is exemplary. I was given a replacement after a machine malfunction, with no questions asked.
2 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Many thanks for making time to share your thoughts - wishing you a full recovery.
After falling down the stairs and…
After falling down the stairs and injuring my ankle, the Squidgo was recommended by my doctor.
This product has help my healing process, with ease. I would recommend using these products for any injury rehabilitation
1 de setembro de 2025
Avaliação não solicitada
Resposta da Squid Go
OUCH! Thanks for making time to send in your feedback - wishing a full recovery.
Squidgo has changed my life
Squidgo has changed my life!
It was recommended by my orthopaedic consultant for my arthritic knees (trying to delay having knee replacement surgery for as long as possible) in May.
I have used it systematically since then and not only am I more mobile, my pain has decreased dramatically. I hardly ever take the anti inflammatory medication now and only occasionally take some paracetamol.
I use it before bed and it really stops the pulsating, throbbing pain I was dealing with all the time previously.
I am now playing Pickleball 3 times a week and feel so different.
The service I got from Terry at Squidgo was amazing and I really felt supported and looked after.
I think I must recommend this to at least one person daily!! (As a 63 year old I meet fellow sufferers all the time!!)
Thank you Squidgo- the best thing I’ve ever done for my well being and pain management!
1 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
Asima - you are one of the many potential clients that made time to contact me directly and ask (many, many) questions prior to agreeing that a 14 day Money Back guarantee was worth the 'risk' of trying something new. I remember you travelling overseas a few days after receiving your SQUID GO - and sharing your feedback about the quick and real decrease in your use of painkillers to manage the pain from Osteo Arthritis. You are also fortunate to be married to an engineer I recall, as when one of the O-rings on the pump became worn out (due to you being such a frequent "Squidder") he diagnosed the issue quickly and repaired the issue quickly with the replacement O-ring that we sent out. May those Knees of yours keep working for several more years prior to any replacement surgery... and if/when that happens, you already own the device that will keep your swelling and pain manageable, in the post surgery phase... VALUE.
Fantastic
Been using the squid for sometime personally on my knee, being a therapist myself I highly recommend it to clients and for the semi professional team I work for.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Squid Go
We appreciate your support - looking to engage with that semi-professional team as well. Respect and thanks
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.