Stackers Avaliações 

I had a really positive experience with Stackers customer service. The response was quick, friendly and genuinely helpful from the start.

Maddie in particular was great to deal with. She was approachable, patient and made the whole process feel easy. I never felt like I was being pushed around or ignored, which unfortunately can happen with some brands.

It’s clear that they care about their customers and are willing to listen and find a solution. That kind of support makes a big difference and definitely leaves a strong impression.

Overall, a very smooth and reassuring experience.

I have just purchased the stackers backpack in the lovely taupe colour. I was not disappointed. The quality is amazing and the colour is a perfect neutral without being too light to showing up marks in the future. The bag was a little bit more than I would have usually paid but I bought it in the spring 20% off deal. I think the price does reflect the quality of the item and the little extra touches eg removable purse.

The bag is advertised as fitting a 13 inch laptop, I emailed before purchasing to ask about sizes and received a very prompt response. It fits my 14 inch laptop so always worth checking if that is what is stopping you buying this bag.

I have already received compliments on the look of the bag after only using a couple of times.

Absolutely delighted with my purchases. The order came quickly and was the usual quality I’ve come to expect from Stackers (we have quite a collection)! Thoroughly recommend.

I received a jewellery box as a gift from my husband and have fallen in love with this brand. I have ordered some extra jewellery box accessories to help organise internally. As well as the makeup organiser to sit on my dressing table. I love the range because it is solving simple organising issues. We have a belt holder which is something I didnt know existed!
Recently ordered the cabin bag and I am so excited to use it. It looks beautiful but it is the perfect way to pack your essentials!
I would 1 million percent recommend Stackers!

The perfect commuter bag. I love all the compartments and slots. The bag was packaged very securely and arrived in perfect condition.

The bag is absolutely gorgeous but is already heavy to begin with. Once loading your laptop, personal belongings and lunch, it is extremely heavy making it very uncomfortable on my shoulder. This is all my fault as I should have realised this when opening but unfortunately I now have a quite expensive bag that I can’t use

Really happy with my purchase, arrived really quickly and is great quality and looks gorgeous in my room. Wish I’d bought one sooner! Would highly recommend!

I love my stackers jewellery box and I like all the little extras you can buy, however I feel that the earring stands are really only suitable for studs. I have lots of huggie style earrings which do not fit onto the stands.

I have ordered 2 stacking jewellery boxes plus a further 4 layers, so now have 2 beautiful, high quality, luxurious jewellery boxes. They arrived on time, well packaged, and in perfect condition. I have room for all my jewellery now but won't hesitate to order further layers in future when needed. A top quality product and reliable company to deal with! Thank you to all the team involved.

Poor returns experience, mixed quality.

I’ve loved the jewellery storage I’ve purchased before but not recommended for bags. Their classics backpack slowly fell apart after a year of twice weekly use, with zips breaking and the front fastening falling off. My most recent order was the hanging washbag and passport holder. I chose to return them as the quality of both wasn’t as expected, the material was dull, there were loose threads and it didn’t feel good value for more.

Be wary when ordering online as returns cost £4 and are very slow. I still have not received any communication from Stackers even though the delivery company has confirmed they received my return four working days ago. I appreciate offering free returns is costly for brands but if paying for returns they should be easy and quickly processed.

I love the item itself but DHL is letting the company down badly. They find it impossible to deliver to my building despite every other courier managing it. They have twice now delivered without warning to a vape shop on the High street instead.

Had a beautiful set for my birthday, love everything Stackers. Am building up my collection of jewel box and beauty storage. Came very well packed, delivered on time, reasonably priced (would love them to be a bit cheaper) , could collect them quicker😂 Will definitely be buying again. Thank you.

Love Stackers. Quality and practicality combine to make Stackers products appealing to myself and my family. Great staff who are always helpful with phone enquiries if your IT skills are not up to date! Cheers Stackers.

£120 for the "office in a box"

Nice idea BUT: really shoddy finishings, rough edges, quite wonky. its a box with small pockets.

Would I buy again? No.

It's nice but I feel robbed, if I'd paid £50 I'd be grumbly but ok

Quickly delivered and absolutely love it! Great quality and a lovely colour.

A delivery charge of£4.50 and then a further deduction of £4.00 on the refund for an item which was ordered in the wrong colour and purchased again with another delivery charge of £4.50 is excessive. £13.00 to get the right item??? Maybe I won’t bother or order from another supplier.

The quality of the jewerely box is not at the Standard I have hope for.
Because I have opened it and threw away all boxes, have decided to keep it.
I have ordered a Mint Blue inside boxes with the grey exterior. The materials feels cheap like a unflexible sort of plasticky feeling…
I would not further reccommend the jewelery boxes

Purchased the Weekend Bag in person - upon packing frayed stitching, ink on metal details and buckeles and rubber pealing off at seams. Purchased in November and still no refund! Ignored my emails and pop up shop doesnt exist anymore. Really bad experience.

I ordered one of their deluxe makeup organisers for my wife for Christmas. The item arrived with peeling laminate, badly glued joins, and an overall poor appearance.

It took a fortnight for a response from customer service, and then I had to persist in chasing up the issue in order to seek a return/refund.

It is a shame that they are positioned as the higher-end go-to for organisation/storage solutions in the UK, seemingly as there is little competition. Had I known what to expect, I would have looked abroad or bespoke.

Positioned as premium, however they lack the material integrity and craftsmanship one would expect. The company invests heavily in image, yet the product itself simply does not justify the claim.

I thought my sister would like these jewellery boxes and was going to buy her something but she said she'd rather choose her own things so - as I'd already signed up - I said I'd send her a 'refer a friend' discount. But despite multiple attempts then code doesn't work. She's getting either 'pending' or it just tells her she's ineligible. She tried multiple times to contact customer service & apparently they either reply asking for info she's already included or don't respond at all. So trying to do something nice for my sister has completely failed and just caused her frustration. Given how useless customer service seems to be, I definitely wouldn't buy from them directly. We're pretty put off in general tbh - not sure if they're incompetent or trying to lure people in with offers that don't exist but either way, I think we'll steer clear. I guess if you really like their stuff maybe only buy via John Lewis? Then if there's a problem at least you'll get a reply.