Stackers Avaliações 

593
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The shopping experience with Stackers was clean and easy. There was an issue with my order when it was delivered, but Maddie was really helpful and resolved the issue quickly and efficiently. The prod... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had experienced issues with my DHL collection and contacted Stackers. Although not really a problem for Stackers to solve, Hannah went above and beyond to help me. I don’t know if the issue was DHL... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently bought the Luxury Backpack to use as a changing bag, and I’m so impressed with both the product and the customer service. The backpack is incredibly well organised with lots of usefu... Ver mais

Avaliado com 3 de um total de 5 estrelas

Love the luxury backpack. I like all the compartments, very organised and tidy. A little smaller than I expected. But what's with the smell? I can't describe it, low quality industrial chemical. I am... Ver mais

Detalhes da empresa

  1. Compras e Moda

Escrito pela empresa

Stackers reinvented the jewellery box allowing you to create your own. Both beautiful and flexible, as your collection grows so can your jewellery box, simply add another layer.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

593 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(593)

94 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love my purchase

Very helpful when there was a fault with part of my order. Love the backpack, very roomy, easy to get all my clutter in! Lovely colour (pearl grey) and looks very classy. Love my purchase, wish I could afford more! Thank you

25 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery boxes that last

I already have a jewellery box that my husband bought me years ago that I still use, it still looks great.
Bought our sons girlfriend the classic 3 layer jewellery box for her 21st birthday as she loves jewellery. She loved the lilac colour, and all the compartments for her jewellery. A great present.
Ordering via the website was easy, and delivery was very fast 10/10

11 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

100% recomment

Great products, arrived nicely packaged and in really good time. Would definitely recommend and order from again.

5 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraud

I ordered a cosmetic case and received it defective. After sending it beck ,the seller has been ignoring me to make a refund. Don't order anything from Stackers.

26 de março de 2025
Avaliação não solicitada
logotipo da Stackers

Resposta da Stackers

Good morning Olena,

We are sorry to hear that you have had this experience. I can see that a member of our team has been communicating with you throughout the returns process. Please get in touch with your concerns and they can get these resolved ASAP.

Kind regards
Stackers team

Avaliado com 1 de um total de 5 estrelas

Ordered on 22nd March for a Mother’s…

Ordered on 22nd March for a Mother’s Day gift to be delivered direct to my Mum. She still hasn’t received the item. Not happy with the service.
Received an email on 7th April. My order was received but never processed!
Stackers sent the item out to mum and she received it on 8th April. She loves the gift but element of surprise was gone and two weeks late (missed Mother’s Day!)….. just an apology that it was their mistake.

6 de abril de 2025
Avaliação não solicitada
logotipo da Stackers

Resposta da Stackers

Good morning Debbie,

Thanks for getting in touch!

I'm very sorry to hear about this. Please can you forward details of this onto our team at the email address: Hello@stackers.com. Once of our team members will be more than happy to assist wherever possible. We look forward to hearing from you and resolving this issue.

Kind regards
Stackers Team

Avaliado com 5 de um total de 5 estrelas

Excellent work from Stackers!

Excellent work from Stackers!
The service was seamless, fast, very professional.
The item arrived beautifully packaged and it is exactly what I was expecting.
Could not be happier!

20 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

baby changing bag

Bought a baby changing bag from stackers, not only is it beautiful and lovely quality, but it is super practical as well. Delighted with my purchase!

14 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought a supersized blush jewellery…

I bought a supersized blush jewellery box for my daughter and she accidentally shattered the glass top when moving . Luckily the stacking system allows for just replacing the top tray not the whole box. So glad I bought this.
Replacement quick easy to order and arrived very promptly

27 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy customer

Item arrived promptly, packaged appropriately and just as described. I am very happy with my purchase.

26 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very disappointing quality

Very disappointing quality! Clearly no one at the brand has ever tried any item in the manicure set as otherwise I doubt it would be sold under the brand logo. None of the items can be used, the scissors are totally bland and wont even cut through a piece of paper. I will return it but just read that I will be charged £4 for it! I think that is unacceptable.

19 de março de 2025
Avaliação não solicitada
logotipo da Stackers

Resposta da Stackers

Good afternoon,

We are very sorry to hear this. Please contact our team at Hello@stackers.com and they will be more that happy to assist.

Kind regards
Stackers team

Avaliado com 5 de um total de 5 estrelas

A beautifully crafted backpack

Bought the navy blue backpack for our recent Asian holiday. Beautifully crafted, loved all the individually sized pockets. The bag has travelled to Singapore, Hong Kong, Taiwan and Japan. Travelled on long flights. Not a scratch or marks, beautifully made. Thank you

1 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the diaper bag from Stackers

I love the diaper bag from Stackers! It just makes sense to add it to your list of essentials! Once you no longer need it for diapers, it will come in handy for day to day use! I do love that it’s a family run business too

18 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Personalisation disappointing but jewellery box fantastic

Ordered a white jewellery box with debossed personalisation of initials. The jewellery box is fantastic but the debossing is barely noticeable on the white colour, so maybe double check with their helpful customer service team first? Stackers were very responsive and helpful with this issue. Would definitely order with them again.

2 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service from Maddie

Amazing service from Maddie, I placed an order for a trinket drawer then realised I'd ordered the wrong colour
I messaged online to see if I could change my order and when it arrived 48 hours later, I had received the colour I wanted
Absolutely amazing customer service

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Laptop Backpack

I recently bought the laptop backpack for work and it has massively improved my organisation and saved my back making the journey to work much easier! There are a lot of pockets and I particularly like the key clip, makes them easy to find when I'm walking to the car.

I only downgraded to a 4* review because the zip on the pocket inside the flap got stuck on the fabric inside and it was really difficult to free it. I almost had to cut it open to get my card out and I'm worried about using this pocket again. Also, the front pocket is very narrow so it can really only hold pens basically because when I put my earbud case in it puts a lot of strain on the fabric and the zip can't go around easily.

The drink holder inside is great but bear in mind it works best for a 500ml narrow bottle and it will not fit a stanley cup esp. with your laptop in there too.

14 de março de 2025
Avaliação não solicitada

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