Standard Life Home Finance Avaliações 

215
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good overall. Main feedback is that for the second year running your call centre team don’t know how to handle Scottish based cases with a PoA and Office of Public Guardian involvement. I had to esca... Ver mais

Avaliado com 5 de um total de 5 estrelas

We decided on 11th May 2026 to draw down further funds online but there was a problem as e-mail kept getting rejected. I called the help number and had everything sorted with minimum amount of fuss in... Ver mais

Avaliado com 5 de um total de 5 estrelas

I spoke to Sam Carrol from Standard Life a few days ago regarding taking some funds from the drawdown facility. My husband passed away recently and I needed some money to go towards his funeral and a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I applied to draw down on my mortgage facility and it was handled quickly and efficiently by Sam Carroll. I would also like to mention Sheila Brown who was very helpful when I rang up looking for clar... Ver mais

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

Standard Life Home Finance provides a range of lifetime mortgages designed to help transform your retirement. If you’re exploring the opportunities that equity release could offer you, the team at Standard Life Home Finance are ready to offer a helping hand. A lifetime mortgage is a loan secured against your home . Equity release will reduce the value of your estate and may affect your entitlement to means tested benefits. Standard Life Home Finance Limited. Registered in England No 13352642. Registered Office: Baines House, Midgery Court, Pittman Way, Fulwood, Preston PR2 9ZH. www.standardlifehomefinance.co.uk Tel: 0800 1884815. Standard Life Home Finance Limited is authorised and regulated by the Financial Conduct Authority. Standard Life Home Finance Limited uses the Standard Life brand under licence.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(215)

118 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the way Sam…

I was very impressed with the way Sam Caroll dealt with my request for a drawdown! She explained everything I needed to know about the process, and I received the money in my account within 3 weeks!

7 de julho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Telephone chap was very pleasant and…

Telephone chap was very pleasant and professional.

Very happy with you guys all around 👍

5 de julho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Emma is my new point of contact

Emma is my new point of contact, she had been excellent, clear and relatable.
My dealings with SLMH team has been very good except for a few hiccups which has now been resolved

4 de julho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 4 de um total de 5 estrelas

With the help of Daniel we achieved our…

With the help of Daniel we achieved our goal, thank you .

10 de julho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 4 star review.

Avaliado com 5 de um total de 5 estrelas

Very efficient experience

Steve Francis very efficiently dealt with our application for Equity Release to assist one of our children as a first-time buyer. Everything was very clearly explained and he answered any questions we had promptly.

24 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Helpful conversation

Asif was clear and courteous throughout the conversation. All questions were fully answered.

26 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Clarity and competency of service made…

Clarity and competency of service made our experience a pleasure.

26 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi John. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Aside was extremely helpful and dealt…

Aside was extremely helpful and dealt with query very professionally.

25 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi Mrs Moore. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Plans have been innovative encouraging…

Plans have been innovative encouraging other lenders to look at interest payments with reduced rates. Vikki has always been keen to try and assist and always advising when rate changes due. All plus points. Hopefully service levels will be retained under M2L.

17 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Michael. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Always Top Notch

Always excellent service from Vikki. Rings on a regular basis with information, rate changes etc., Great communication look forward to the same via M2L. All good wishes Vikki and thank you Standard Life shame to see you leave!

25 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Diane. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Brilliant working team!!

It's a shame that the Standard Life name is going to disappear from the market. However, I’m glad to know that both Isaac and Vicki will be transferred back to M2L, as they have been invaluable to me. Whenever I need something done, they are always prompt and efficient. They are a great team to work with!

25 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Susan. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

The most pro-active BDM amongst my…

The most pro-active BDM amongst my contacts! Vicki Leigh always contacts me regularly to see how business is, updates on any illustrations, product updates etc. Always helpful and responsive and makes a real difference to my business.

25 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi John. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Helpful Support Team

Vicki Leigh - our contact at SLHF has been very helpful and pro active with our cases to date.

25 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Simon. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Vicki my BDM is continually keeping me…

Vicki my BDM is continually keeping me updated on what is going on in the market, with rates and checking to see if she can assist in any way.

13 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Mr Goodley. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Vicki Leigh is always proactive at keeping me informed of rate changes and updates and keeps in regular touch. Personal service always received.

16 de junho de 2025
Avaliação não solicitada
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Resposta da Standard Life Home Finance

Hi Sharon. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Vicki Leigh TBDM Standard Life Home Finance Ltd…

My telephone BDM Vicki Leigh is always proactive and rings me personally to advise of any rate movements, especially where there may be a deadline to submit an application. Also, if there are other criteria or product changes Vicki rings me personally to advise of any changes. Great service!

19 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi Tony. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 4 de um total de 5 estrelas

Good product features

Standard Life have always had a good range of product options and features for my clients. My TBDM Vicki is very proactive and keeps me regularly updated on any changes. I know if I have a query she is on hand and returns call promptly.

18 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 4 star review.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always

Excellent service as always. To have a BDM as helpful and efficient as Vicki Leigh makes the process so much easier and stress free. We always as a company have fantastic feedback from our clients when dealing with Standard life as a Lender. Thank you for making my job a lot easier - keep up the good work !!

5 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

We write a lot of equity release…

We write a lot of equity release business and use Standard Life at least once a month.
Having Vicki at the end of the phone is invaluable

19 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

Avaliado com 5 de um total de 5 estrelas

Vicki at Standard Life is so helpful

Vicki at Standard Life is so helpful. I am a Later Life broker and whatever help a need she is at the end of the phone :)

18 de junho de 2025
Avaliação não solicitada
logotipo da Standard Life Home Finance

Resposta da Standard Life Home Finance

Hi Rachel Gill. We’re happy you’ve had a great experience with us and thank you for taking the time to leave us 5 star review.

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