I will not list the multiple issues that I hadThat were caused by this establishment that was supposed to be a professional environment there are a list of things, not even the customer service or... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I wil... Ver mais
A empresa respondeu
The staff were so kind! The lady doing all of my first eye tests was so sweet and explained everything she was doing very well. The Second Lady doing my exam was very kind and funny. The lady that fir... Ver mais
Super easy and enjoyable experience. Everyone was so friendly and helpful. They were very patient with us and answered all of our questions with ease.
Detalhes da empresa
Escrito pela empresa
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Escrito pela empresa
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Informações de contato
3568 S Clack St, Suite B, 79606, Abilene, TX, Estados Unidos
- (325) 313-2315
Two Pairs for $79 + Free Eye Exam
3,8
Muito Bom
39 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really liked who helped me
Really liked who helped me. Honestly I hesitate to come in because I used to go with my wife but she passed.
26 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I had an appointment
I had an appointment. The lady kept ignoring me. I then went up and asked about my appointment. And she told me there are others in front of me. So rude! Her boss heard her and immediately apologized and got me back. The lady then had me in the room and was explaining why she was rude!! She should have just kept her mouth shut after being so rude. The manager tried to make it right but with my anxiety I only got 1 pair of glasses. Not even the deal! I’m so bummed about my experience!
20 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Patricia, we’re sorry to hear how this interaction made you feel. We understand how important it is to feel acknowledged and supported, especially when you have a scheduled appointment. Thank you for bringing this to our attention.
I understand mistakes happen but at a…
I understand mistakes happen but at a certain point its just pure incompetence. Took my daughter in January to get a new script and lenses. Never got a phone call that they were ready called them in March they state someone already picked up her glasses when we didn't even buy glasses. Then say the lens are there. Then say they're not there and they need to measure her lens and order them. They then proceed to put her lenses back in on the wrong side. Called us again saying they need to measure them again. Have the audacity to tell us the quicker we bring her the quicker she gets her lenses when we've been waiting 2 months on them. Bring her in AGAIN, for them to AGAIN call saying we need to bring her back and remeasure. Pure incompetence I want a full refund and a refund for the gas I've wasted driving back and forth constantly from this worthless establishment.
6 de março de 2026
Avaliação não solicitada
Resposta da Stanton Optical - Abilene
Hello Destiny. We’re sorry to hear about your experience and the delays you’ve encountered throughout this process. We understand how inconvenient this situation must have been, especially after waiting so long for a resolution. We’d love the opportunity to assist you further, please feel free to contact us at 877-518-5788 so we can gather more details and work toward a resolution.
Have more patience with customers
Have more patience with customers. Make customers feel welcomed. Have better inventory.
17 de março de 2026
Resposta da Stanton Optical - Abilene
Hello. We’re sorry to hear that your experience did not feel as welcoming as expected. We strive to offer a wide variety of frames at competitive prices, and we are always looking for ways to improve and better serve our community. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
My appointment for the exam went great.
My appointment for the exam went smoothly and my glasses were ready before the date promised.
13 de março de 2026
I was charged for extra things during…
I was charged for extra things during my exam without my knowledge. Had I been informed of the additional charges I might have agreed to them anyway but was rather disturbed when I went to check out and 79.00 dollar glasses were 200 dollars, without sunglasses which were 220 dollars!
27 de fevereiro de 2026
Resposta da Stanton Optical - Abilene
Hello Gray. We’re sorry to hear about the confusion regarding the additional charges during your visit. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Everyone is very nice, kind and professional.
They welcome customers and they are ready to help you. Very professional and kind.Ver happy with the service.
13 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Alvaro! We’re delighted to hear our team was welcoming, professional, and helpful. We’re so glad you’re happy with your experience and look forward to seeing you again!
The customer service was not good
The customer service was not good! The lady who did my eye exam was very sweet but the people out front were horrible. They also wouldn’t tell that it would up to 2 weeks before I could pick up my glasses until I paid.
10 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Nicole. We're glad to hear the technician who performed your eye exam was kind. We're sorry to learn that the rest of your experience did not meet your expectations and that the timing for your glasses was not clearly communicated. Please note that same-day service can vary depending on your prescription and product selection and additional add-ons. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
The DT Mónica was very sweet and…
The DT Mónica was very sweet and Melinda the lady who checked me out was very helpful
10 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Albany! We’re glad to hear Mónica and Melinda provided such sweet and helpful service! Thank you for sharing your feedback.
Great people great experience
I got there early from out of town for my appointment and they took me right away
Very professional people. Very helpful and knowledgeable. They made 1 pair of glasses on the spot before I left. Very impressive
10 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Tj! We’re thrilled to hear our team was able to help you right away! Thank you for sharing your feedback—we’re glad you found our staff professional, helpful, and knowledgeable, and that we could get your glasses ready before you left.
Resposta da Stanton Optical - Abilene
Thank you for your feedback! We’re glad your first visit with Stanton was seamless. We appreciate your support and look forward to seeing you again!
When i went to pick up glass couldn't…
When i went to pick up glass couldn't see correctly had to get retested and have wait another 7 ton10 days get glasses hoping this time they right if not I hope tonget refund
6 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Luz, we’re very sorry to hear that your prescription isn’t working as expected and that you needed to be retested. We completely understand how frustrating it is to wait another 7–10 days for your glasses. Thank you for sharing your feedback with us—we truly appreciate it, and we hope to serve you better in the future.
Highly recommend
Everyone was very kind and caring from the moment I walked through the doors. My wait wasn't long at all and they were very thorough with my eye exam. I definitely recommend Stanton Optical, and I will definitely be going back.
3 de março de 2026
Resposta da Stanton Optical - Abilene
Hello Tammy! We’re glad our team made you feel welcome, provided a thorough exam, and kept your wait time short. We truly appreciate your recommendation and look forward to seeing you again!
Resposta da Stanton Optical - Abilene
Hello Tanner! We're glad to hear you had a great experience with fast service and good customer care. We appreciate your support!
Resposta da Stanton Optical - Abilene
Hello Chet, Thank you for your feedback! We’re glad you received great service and timely delivery. We truly appreciate your support and look forward to seeing you again!
Resposta da Stanton Optical - Abilene
Hello Becky! We’re thrilled to hear you had an amazing experience with our staff. We appreciate your support!
Resposta da Stanton Optical - Abilene
Hello Kevin! We’re glad you had a quick and easy experience and received your glasses so fast. We appreciate your support!
Very professional.
20 de fevereiro de 2026
Resposta da Stanton Optical - Abilene
Hello Alfredo! Thank you for your feedback! We’re glad you experienced professional service and look forward to seeing you again!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.