This place advertised same day glasses, but that’s not what you get . They say for a specific type of glasses they can do same day but at the store 3 other customers were also told they couldn’t d... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The most friendliest staff I have encountered in a long time. They are also very efficient and fast. No long wait before my appointment time, fast service. My glasses were due back in about 3 days, so... Ver mais
The staffs were professional and polite. I was able to get my glasses the same day. The only downside was that they did not mention on their website that they have no physical doctor on site.
The staff was great very friendly and welcoming, the selection of glasses needs improvement but besides that all went well , I love my new glasses and will definitely recommend to others
Detalhes da empresa
Escrito pela empresa
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Escrito pela empresa
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Informações de contato
3360 Buford Hwy NE, 30329, Atlanta, GA, Estados Unidos
- 6785904058
Two Pairs for $79 + Free Eye Exam
3,5
Bom
22 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Stanton Optical - Brookhaven
Hola David. Lamentamos mucho saber que su experiencia no cumplió con sus expectativas y nos disculpamos sinceramente por el nivel de profesionalismo que percibió durante su visita. s gustaría entender qué sucedió durante su última visita. Por favor, comuníquese con nuestro centro de soporte al 877-518-5788 para que podamos ayudarle más.
Broken promises
This place advertised same day glasses, but that’s not what you get . They say for a specific type of glasses they can do same day but at the store 3 other customers were also told they couldn’t do same day for their “type of glasses “
Also they advertised 2 glasses with prescription for $79 , which is what I got but somehow I ended up paying close to $150!!!
Dishonest , dishonest, dishonest.
Just be honest with customers from the beginning.
Thats how you get customers for life .
28 de abril de 2026
Resposta da Stanton Optical - Brookhaven
Hello, we’re sorry to hear about your experience and any confusion regarding our promotion and same-day service. Please keep in mind that depending on your prescription, product selection, and any additional add-ons, the package can vary. Please note that same-day service can vary depending on your prescription and product selection. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to better serve you in the future.
They made a mistake on my order and for…
They made a mistake on my order and for more than 3 weeks they having done nothing and tell me my new lenses are on my way but Jose Cesar and Jazmin the lie to me over and over my order number is 142148062
10 de abril de 2026
They are eager and helpful to see you…
They are eager and helpful to see you achieve your expectations for coming in their
8 de abril de 2026
The staff was great very friendly and…
The staff was great very friendly and welcoming, the selection of glasses needs improvement but besides that all went well , I love my new glasses and will definitely recommend to others
24 de abril de 2026
The prices are good
The prices are good. The fitter knows how to determine optical centers.
22 de abril de 2026
Dislike the boot and switch pricing and…
Dislike the boot and switch pricing and the glssses coming in 5 days apart do two trips to get them.
14 de abril de 2026
Amazing Service
The most friendliest staff I have encountered in a long time. They are also very efficient and fast. No long wait before my appointment time, fast service. My glasses were due back in about 3 days, so mentioned I was traveling and wished I could have had them before I left. Bam!!, I got a call saying I could pick up one pair… The Same Day! . Omar you ROCK!
14 de abril de 2026
Incredibly poor substandard operation…
Incredibly poor substandard operation dba eye care operation. Refraction consisted of some remote operator ( not an optometrist ) working an automated “view master”.
A prescription was rendered and $419 was collected from me on Mar 7 and a handwritten document stating that my corrected frames would be ready no later than Mar 23. I had to call several times before getting a response that they were “in transit”. Today, Mar 31, and a series of calls ensued before getting a live person who then put me in hold that went to voice mail. I then called again to be told they were being shipped today. Then I received another call informing me that they would be ready in April 3. Absolute contradicting information. I am a physician who delivers and consumes healthcare. This is undoubtedly the poorest establishment of incompetence and falsely delivered information ever experienced.
31 de março de 2026
Avaliação não solicitada
Resposta da Stanton Optical - Brookhaven
Hello William, we're sorry to hear about your experience and delays with your order, the inconsistent updates you received, and that our exam process didn't meet your expectations. Please know that all prescriptions are reviewed and signed by licensed doctors. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Resposta da Stanton Optical - Brookhaven
Hola Cristian, lamentamos mucho tu experiencia y la demora con tus gafas. Agradecemos tu comentario, ya que nos ayuda a mejorar, y esperamos tener la oportunidad de atenderte mejor en el futuro.
Muy buenos me encanta
28 de março de 2026
The customer service experience was great
The customer service experience was great and they were quick with having the glasses ready.
24 de março de 2026
Resposta da Stanton Optical - Brookhaven
Hola Miguel. Lamentamos escuchar sobre su experiencia y la dificultad para localizar el pedido que realizó. Hemos escalado esta situación para una revisión adicional y poder atender sus inquietudes. Agradecemos sus comentarios.
Cumplió mis expectativas
Estuvo excelente la atención, la chica me atendió en español muy amable
6 de março de 2026
Excellent customer service
Knowledgeable, helpful, flexible. Excellent customer service all the way around
18 de março de 2026
The staffs are professional and polite
The staffs were professional and polite. I was able to get my glasses the same day. The only downside was that they did not mention on their website that they have no physical doctor on site.
16 de março de 2026
Blurry sight
17 de março de 2026
Resposta da Stanton Optical - Brookhaven
Hello Irving. We're truly sorry to hear about your experience and that your glasses and prescription were not working as expected. We appreciate the opportunity to make things right, don’t hesitate to reach out to our support team at 877-518-5788 we’ll be glad to answer any questions you may have.
They weren't transparent about not…
They weren't transparent about not using my insurance. I ended up paying what I shouldn't have and I had to use my out of network claims. They didn't say that they were out of network.
12 de março de 2026
Resposta da Stanton Optical - Brookhaven
Hello Star. We're truly sorry to hear about your experience and any confusion regarding insurance coverage. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing and coverage. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.