Great product high quality loads of info easy to navigate website pay as much or as little as required and quick delivery spot on. Bought as an anniversary present and the wife loved it.
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Veja o que dizem as avaliações
Was told 3 days delivery time, it’s been over 2 weeks, nothing still, the tracking doesn’t work at all either, and you’re unable to email the support team 👍🏻
A empresa respondeu
It is what it says on the site. I have framed mine and copied the star to put in the corner of the frame and it looks great. Please ensure you look at what you write before submitting as I got the dat... Ver mais
A empresa respondeu
I bought this as a gigt for a 50th birthday and the gift was well recived,they cried when they opened it.it was beautifully presented,quick updates on everything from start to finish,would highly reco... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Star Name Registry
Escrito pela empresa
If you are an existing customer then please contact us if you are unhappy and we will make sure we come up with a suitable solution to make sure you are a happy customer. We take our customer service very seriously. We can be contacted 24 hours a day 7 days a week via web chat!
If you are thinking of naming a star then please visit our website and if you need advice please don't hesitate to contact our dedicated live chat team who can answer all of your star name related questions, we would love to have a chat with you and make sure you are fully informed about our star naming service and how it works, after all this is the most unique gift in the universe.
If you are thinking of naming a star then please visit our website and if you need advice please don't hesitate to contact our dedicated live chat team who can answer all of your star name related questions, we would love to have a chat with you and make sure you are fully informed about our star naming service and how it works, after all this is the most unique gift in the universe.
FREE 24hr SHIPPING!
Why are we the best star naming service?
30 day free amendments and 24/7 customer support. We also have a variety of personalised products like candles, jewellery and much more!
Informações de contato
W2 Wellington House, Wellington Street, CF11 9BE, Cardiff, Reino Unido
- 08000 23 54 52
- support@star-name-registry.com
- star-name-registry.com
20% Off Your Name A Star!
4,5
Excelente
31 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 99% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Still not received my order very…
Still not received my order very disappointed considering it was due in 48 hours and I have still not received it and it was a present for someone very disappointed
31 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, Joanne. We’re ever so sorry about the delay with your gift. We can see that you’ve already been in touch with our team and they’ve been able to help, but we’d really like to check in with you personally and make sure everything is now sorted. If you could kindly keep an eye on your inbox that would be most appreciated. - Kim, CS
Absolutely shocking never received my…
Absolutely shocking never received my star get told constantly it’s been lost in post please avoid at all cost
31 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review. We’re ever so sorry to hear that your gift was misdirected and has still not reached you. We can see that the team has now arranged a replacement, and a member of our team will also be reaching out to you directly to see if there’s anything further we can do to help. - Kim, CS
great navigation and guide on web
great navigation and guide on web, and process fast for confirmation. fast delivery as well
31 de agosto de 2026
Resposta da Star Name Registry
Thank you so much for your lovely review, Zhenyu! ⭐ We're delighted to hear you found the website easy to navigate and that everything was processed and delivered quickly. We really appreciate you naming a star with us! - Kim, CS
I have still not recieved my star
28 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, Kelly. We're ever so sorry to hear that your order has not reached you yet. A member of the team has reached out to assist and ensure that it gets to you as soon as possible. If you could kindly keep an eye on your inbox, that would be much appreciated. - Kim, CS
I ordered on the 29th and the site said…
I ordered on the 29th and the site said 48hrs delivery and I'm still waiting for delivery , ive messaged them and had no reply
29 de agosto de 2026
Avaliação não solicitada
Resposta da Star Name Registry
Thank you for your review, Emma. We're ever so sorry that your gift did not arrive as expected, and also for the delay in getting back to you. Our team has now been in touch with you and a replacement has been arranged and will be on its way shortly. A member of the team has reached out to see if there's anything further we can do to assist. - Kim, CS
Resposta da Star Name Registry
Thank you so much, Vicki! We’re so pleased to hear you were happy with the speedy delivery. We hope your boys absolutely love their Star Name gifts! - Kim, CS
I’ve received my star for my dad who…
I’ve received my star for my dad who passed in April this year.
It was just what I was after- arrived just in time for Father’s Day.
My mum will love it.
29 de agosto de 2026
Resposta da Star Name Registry
Thank you so much for your review, Carol. Naming a star is such a meaningful way to remember a loved one, and we hope your dad’s star brings you comfort and offers a special way to feel close to him. - Kim, CS
It arrived on my husbands birthday…
It arrived on my husbands birthday which was so nice as he passed away last year so thank you we both loved looking at the stars so this will be a very special star to look at for me and family
26 de agosto de 2026
Resposta da Star Name Registry
Thank you so much for your review, Alison. We’re so sorry for your loss, and are touched that your star arrived on your husband’s birthday. We hope it brings you and your family comfort. - Kim, CS
Overall good experience
Overall good experience, fairly simple to order. The cost to add on additional options was quite expensive.
25 de agosto de 2026
Resposta da Star Name Registry
Thank you for your feedback! We’re so pleased you had a good experience and found everything easy to order. We really appreciate your feedback regarding the additional options, and we’ll continue to review these to make sure we’re offering the best value we can. Thank you again for choosing us ✨ - Kim, CS
Express delivery with more than I…
Express delivery with more than I expected
A gift forever and unique ✨
22 de agosto de 2026
Resposta da Star Name Registry
Thank you so much for your review, Zee! We love that you described it as a gift forever, that’s exactly what we hope every named star becomes. So pleased it arrived quickly and exceeded your expectations ✨💫 - Kim, CS
Everthing was fine
Everthing was fine. Two suggestions: (1) Provide a tracking number upon shipment, and (2) Make the personalized message slightly bigger on the certificate.
21 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, John! We really appreciate your feedback and will certainly keep your suggestions in mind. We appreciate you naming a star with us. - Kim, CS
Resposta da Star Name Registry
Thank you so much for your review! We’re really pleased everything was easy and arrived quickly and safely. Thank you for choosing Star Name Registry. - Kim, CS
Wonderful company
Wonderful company. Beautifully presented and so responsive to any questions. I would highly recommend them to anyone that wants a unique gift 🎁
23 de agosto de 2026
Resposta da Star Name Registry
Thank you so much, Kate! What a lovely review to receive. We’re so pleased you’re happy with your star name experience and really appreciate the recommendation! 💫 - Kim, CS
Friend really pleased with gift xxx
20 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review and for naming a star with us, Chris! - Kim, CS
This is a birthday gift for next month
20 de agosto de 2026
Resposta da Star Name Registry
Thank you for the 5 stars, Anna! We hope they absolutely love their star name birthday gift next month! - Kim, CS
I purchased a star for my grandson
I purchased a star for my grandson. It was a very easy and fast process.
22 de agosto de 2026
Resposta da Star Name Registry
Thank you for the 5 stars! We’re so pleased you found everything quick and easy, and we hope your grandson loves his star! ✨ - Kim, CS
Very disappointed, No order and no refund
Very disappointed with the lack of communication. My parcel was apparently lost in transit, and although I was offered a replacement, I received no response when I asked how long this would take as it was for a birthday present.
I have now sent several emails and still haven’t heard back. The birthday is this weekend, and I’m now left with no order and no refund. Extremely frustrating and disappointing customer service
15 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, Donna. We’re sorry to hear you’ve been disappointed with your experience. We can see you’ve recently been in touch with our team, and we’ll be reaching out directly to see how we can help further. If you could please keep an eye on your inbox, that would be most appreciated. - Kim, CS
It a gift you give to someone in your…
It a gift you give to someone in your life
19 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, Skippie! Naming a star really is such a meaningful gift, and we’re so glad you agree. ✨ - Kim, CS
Resposta da Star Name Registry
Thank you for your review, Mary. We're delighted to hear that your grandchildren were pleased with their name a star gifts! - Kim, CS
Made my partners day,and not expensive
21 de agosto de 2026
Resposta da Star Name Registry
Thank you for your review, Jason! We’re so pleased to hear naming a star made your partner’s day, that’s what it’s all about! - Kim, CS
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