Star Labs Systems Avaliações 

55
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I wanted a tablet sized device but running a proper Desktop OS, trying to avoid Windows and I came across the StarLite 5. Definitely made it to the top of my list and ordered one with Zorin OS Pro.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered Starfighter from the Starlabs website, which stated 2-4 business days. On the fourth day received the shipment notification, with the laptop being delivered shortly afterwards. Have used it... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Leider kann ich diesen Anbieter nicht empfehlen. Der Support ist sehr schlecht und reagiert kaum auf Anliegen. Die Hardware macht bereits beim Start merkwürdige Geräusche, was kein gutes Zeichen is... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have, for almost two years, a Starlabs StarLite MkV, and recently, a StarBook Horizon, and I have been happy with both. Design and build quality is good, the tablet even came with a plastic t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores

Escrito pela empresa

Computer hardware manufacturer in Eashing, England


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

55 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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4,0

Todas as avaliações

(55)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Far and away the best

Starlabs has made far and away the best tablet I have ever had. Their customer service was responsive to any issues I brought up, 100% one of the best hardware companies anywhere.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Star Labs Systems

Resposta da Star Labs Systems

We're really happy to hear you're loving your StarLite. It means a lot that you took the time to share this, and we’re especially glad our support team could help when you needed it. Thanks for being part of the Star Labs community!

Avaliado com 5 de um total de 5 estrelas

Impressed with Star Labs

Having just recently purchased a Star Labs Byte I can say I'm very impressed. Running it with the new Zorin OS 18. You don't see fast boot times normally but you do with Star Labs. I have it mounted on the back of a 24" monitor, so almost forget it's there. A Star Labs laptop will be next.

18 de outubro de 2025
Avaliação não solicitada
logotipo da Star Labs Systems

Resposta da Star Labs Systems

Thank you so much for sharing this, we’re really happy to hear you’re loving your Byte!
We can’t wait for you to join the laptop side next. Thanks again for the kind words and for being part of the Star Labs family! :)

Avaliado com 5 de um total de 5 estrelas

Starlite 1.0GHz quad-core…

Pre ordered Starlite 1.0GHz quad-core Intel® N200 processor. Turbo Boost up to 3.7GHz, 16GB Ram, 1TB Storage in August 2024. (Now superseded by a later model) Took slightly longer to ship than originally quoted, however I did receive email updates throughout the production phase. It arrived in December 2024 with LinuxMint preinstalled as requested with no custom options. I then re-imaged LinuxMint with non standard partitions (I'm sure the technicians would have done a custom install to my spec if I had requested it, I just preferred to do it myself). The tablet works perfectly. Since the purchase I've received two firmware update requests from Starlabs, and the updates were simple to implement and went without incident. I would recommend also purchasing the keyboard and the pen pointing device. My tablet works better with the pen pointing device than my finger, and the keyboard makes life much easier when using the tablet on a table. Would I recommend and use StarLabs again? Absolutely! Yes I would.

12 de agosto de 2025
Avaliação não solicitada
logotipo da Star Labs Systems

Resposta da Star Labs Systems

That’s awesome to hear, thank you so much for sharing your experience!
Thanks again for the kind words and for being part of the Star Labs family. It really means a lot to us :)

Avaliado com 5 de um total de 5 estrelas

Extremely helpful

I bougth a starlite MKIV and I've been very happy with it.
The battery died (things that happen) and starlabs repaired it under warranty without giving me any problem.
I had some troubles with the DHL when reimporting the starlite and the people from starlabs were extremely helpful.

1 de julho de 2025
Avaliação não solicitada
logotipo da Star Labs Systems

Resposta da Star Labs Systems

That’s really great to hear, thank you so much for sharing!
It’s wonderful to know our team was able to help and make the process easy for you.
Thanks again for the kind words and for being part of the Star Labs family, it means a lot to us :)

Avaliado com 5 de um total de 5 estrelas

Excellent products. Superb support and service.

I have been running Ubuntu on a StarLabs StarLite since 2023 as my mobile solution, and it's been rock solid in reliability and performance. Needing to upgrade my main machine, I decided to replace it with a StarLabs Byte running Linux Mint, and that is proving to be just as good. They come ready loaded, with absolutely no issues out of the box, and firing it up and setting it up the way I like it was easy. Linux has come on a lot over the decades I have been using it, but if you really want to get the best out of the OS, using a machine that has been designed from the ground up to run Linux from StarLabs brings it to a whole new level. Totally reliable, excellent build quality and truly superb customer service and support.

7 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have been purchasing "online" almost…

I have been purchasing "online" almost from the Beginning of being able to do that,

STARLABS Answered my every question, fullfilled Every need, and of all the COMPANIES I have bought from in almost THIRTY Years, is The Finest I have had the pleasure to work with.

And that from "accross the Ocean" is even more unique!

Thank you STARLABS for your Dedication to making Customers DREAMS come true

9 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding customer support

Outstanding customer support on several occasions during the life of a laptop.
For me, this is a very important consideration in choosing a company to buy a laptop from.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Owner of several product

Owner of a Starlite, Byte and two Starbooks.

More or less the same experience as other Linux computer manufacturers. It helps that StarLabs is based in UK.

I had to replace the keyboard twice, one time under warranty and one without. Quite replacement service. Within one week.

A part of that, I am happy with my purchases.
Byte is used as a server. Cheap and quiet.

Suggestion:

1) Better shipping estimation
2) A more powerful Byte or, even better, a desktop computer
3) Better cooling
4) Trade in offers
5) More AMD recent CPU options
6) More accessories, including keyboards to have a complete ecosystem

21 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best Linux Computer Company

I bought my laptop from Starlabs a few years ago and was impressed by the quality of their products as soon as I received it. I have also been very impressed by their customer service. I have used the live chat a couple of times to get information and support. On the last occasion I had to send the computer to them to fix, which they do free of charge as part of their service. They are by far the best technology company I have dealt with. Very highly recommended.

18 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Byte is perfect for my Music composition and Production with Linux software!

I play music on software synthesizers and use them to write special compositions mainly for Meditation and Relaxation. I was struggling for a very long time to find the right hardware for what I was trying to achieve. after a long search and research I discovered the Byte from Star Labs. After chatting to Star Labs I decided that this was a perfect device for my projects. I am 100 % happy. and would give 10 stars

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The PC turned up faster than expected…

The PC turned up faster than expected and without wasteful packaging. We'll presented and with the current version of Linux up to date.

Silent and unassuming, just what I wanted. It is only doing 3840 × 2160 resolution at 30 FPS but that may be down to the HDMI cable being an old one and this box wasn't bought for anything other than light word processing and web browsing. All good.

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Star Labs Byte - Great Linux Mini

I needed to replace a failing HP Windows PC after only 3 years and decided to use a Linux box for the extra privacy and security. I have worked on Linux servers for many years in my website business, so I was comfortable with the environment. I researched many prebuilt Linux systems and liked the expandability and price point of the Byte. It arrived in a few days in the US from the UK and it took me minutes, not hours to have everything set up and functional. Excellent quality in the box and the Ubuntu preinstall was a breeze to prepare my user, add apps (Firefox, Chromium, Thunderbird, Brave, LibreOffice), and configure my printer. It automatically sensed my keyboard, mouse, monitor, webcam, speakers, and microphone.

I'm looking forward to purchasing their StarLite tablet and/or StarBook laptop in the near future.

30 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Take a Byte?

Product: 5/5
Byte2 are excellent devices. Reliable and stable. Running two of them now with LTS OS releases. One desktop, one server. With the specific bootloader it runs with no probs.

Helpdesk 5/5: Always nice to have aftercare people who are genuinely approachable and helpful with queries. Glad that I found Star Labs.

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I wanted a small portable system…

I wanted a small portable system coupled with a portable monitor which would fit into carryon luggage.

Main reason was to run Lightworks video editor while on location or away from my office.

The unit with bluetooth phones and mouse /keyboard and added ssd storage.

It was impressive to see how the unit worked with Zorin OS 17 professional, I was pleased at the configurability and stability of the system.

I have been moving away from micro$oft and closed systems for years.

My only complaint was that such a unit wasn't available in the last century when working with a point of purchase information system.

This was hosted on a custom hardware and software (Amiga derived) and contained an mpeg display card offerinf FMV on a television with tuning removed to render a site TV licence unneeded

Each unit was controlled from a single desktop with commands sent to a countrywide network of display units by a radiopager signal.

Back to the BYTE from Starlabs.

I would heartily recomend the system to anyone using Linux. With Zorin OS (other flavours are available) the system is a must look at for much graphics and display operations.

David Liddle
Edinburgh

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

FLASE PROMISES

I purchased the Starbook MK VI laptop (AMD) from Star Labs with high expectations, particularly because it was marketed with the promise of coreboot support. However, two years after its release, we are still stuck with only AMI BIOS versions, which feels like a major letdown.

What’s even more frustrating is the developer’s dismissive attitude toward these concerns. Their response to user feedback is unprofessional and reminiscent of childish behavior, as demonstrated in their GitHub issue #65 on their firmware repo. Instead of addressing the issues or providing updates, they seem to ignore valid customer concerns since release.

As a customer, I expected transparency and commitment to their promises, but I have found neither. I regret my purchase and cannot recommend the Starbook laptop until they fulfill their coreboot promise and improve their communication with users.

5 de outubro de 2024
Avaliação não solicitada
logotipo da Star Labs Systems

Resposta da Star Labs Systems

Hi, thanks for your feedback. We wanted to let you know that this is now available. We sincerely apologise for the long wait, but we’ve done our best to deliver the best possible solution.

We really appreciate your patience and understanding throughout this process. If it helps, you can find more information on this link: https://starlabs.systems/blogs/news/coreboot-on-the-amd-starbook-finally

Your feedback regarding our communication is something we take seriously, and to respond we have grown the team to increase the speed and transparency of communications.

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