Starry Cradles Avaliações 72

Resposta de Starry Cradles

Há 5 dias

Thank you so much, Andrew.

Alexandrite has that quiet magic to it — never quite the same twice, depending on the light. We’re really glad you noticed that.

And your words about the team mean just as much to us.

Enjoy them in every setting.
— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Randall.

We pay close attention to how each piece is presented, so hearing that it matched what you saw — and arrived just right — means a lot.

We hope it stays with you for a long time.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Cassy.

Simple, but exactly what we hope for — that it arrives quickly and speaks for itself.

We’re glad it found its place with you.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Victoria.

We’re really glad the rings made that impression — and that the experience around them felt just as good.

That balance matters to us.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for sharing this, Jeremy.

The stones we use can shift in tone depending on lighting and angle, but they should still feel true to what you saw when choosing.

If what you received feels noticeably different, that’s something we’d like to look at properly.

Please reach out to us with a photo — we’ll review it and make sure you’re taken care of.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for your feedback, Grayson.

Receiving a stone that feels different from what you expected is understandably disappointing, and we’re sorry that was your experience.

Regarding the certificate — the seal is there to preserve the integrity of the piece in case of return, but we understand it can feel restrictive. We’re currently looking at ways to make this clearer and more flexible.

If you’re open to it, we’d really like to review your order and help resolve this for you.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for bringing this up, Elvis.

A delay like that — especially after selecting expedited shipping — shouldn’t happen, and we understand how frustrating that is.

If this hasn’t already been resolved, please reach out to us directly with your order details. We’ll look into it right away and make sure it’s handled properly.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you so much, Sarah.

Reading this made us smile — that moment when it’s opened and instantly loved is exactly what we hope for.

Wishing you both something truly special ahead.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Jennifer.

We’re so glad everything felt easy — from choosing to receiving — and that the piece matched what you imagined.

And we’re happy you enjoyed the little extra as well.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you so much.

Sizing can take a moment to get right, so we’re really glad the exchange felt smooth and well handled.

That experience matters just as much as the piece itself.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Michelle.

We’re truly glad it all came together in the end — especially with something as special as alexandrite.

And we appreciate your patience with the delay. It means a lot that the final piece was worth it.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Evan.

There’s something special about a piece becoming part of a moment like that — we’re really glad it brought that kind of joy.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Jimmy.

We’re glad they arrived as they should — and even more that they were well received.

And we’ll pass your note along to Lillian as well.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Nathan.

We’re glad everything arrived as expected — and that you’re enjoying the earrings.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for your patience, Stacey — and for explaining this so clearly.

You’re absolutely right to feel disappointed. Even with the situation around the moonstone sourcing, the ring should not have taken this long to reach you.

We’re glad our team could support you along the way, but that doesn’t replace receiving what you originally chose.

If this hasn’t already been fully resolved, please reach out to us again with your order details. We’ll review it personally and make sure this is brought to a proper close for you.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Emily.

We’re really glad everything — from the piece to the experience — felt just right.

That’s exactly what we hope to create.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for pointing this out, Tom.

You’re right — the discount should have been applied correctly without you needing to follow up. We understand how frustrating that feels.

If this hasn’t already been fully corrected, please reach out to us directly. We’ll review the order and make sure the pricing reflects what you were originally offered.

We appreciate you bringing this to our attention.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you, Edmundo.

We’re really glad both the piece and the experience felt right to you.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you for taking the time to share this, JJ.

What you described — from the initial order issues to the wait — is already far from the experience we want to create. And hearing that the final piece didn’t meet your expectations makes it even more important for us to address.

The materials should not feel easily bendable in normal wear, so this is something we would want to review properly.

If you’re open to it, please reach out to us directly. Even now, we’d like the chance to take a closer look and make this right for you.

— Starry Cradles

Resposta de Starry Cradles

Há 5 dias

Thank you.

We’re really glad it came together in time — especially for something so personal.

And even more that it was received the way it was meant to be.

— Starry Cradles