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Startin Group Avaliações 

124
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just taken delivery of our new Corsa. Purchase was very easy and hassle free made all the easier by the ever helpful and friendly Nick at Vauxhall, Redditch. He went out of his way to make sure we wer... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I had booked my car in to . startin for a service I phoned them the day before the booking to confirm and got a answer machine that said that all staff were occupide with customers and would ring back... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a brand-new BYD Sealion from Startin BYD Redditch last week and I honestly couldn’t have asked for a better experience. From start to finish, the service was excellent. Hadlee loo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My car failed MOT for which I visited KIA Startin who proposed remedial action and when I took back those issue to Car seller (Trade Centre Coventry) they did there own tests and confirmed no work is... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. também em
  3. Concessionária de motos usadas
  4. Concessionária Ducati
  5. Loja de Acessórios Automotivos
  6. Revendedora de carros usados
  7. Serviço de Motorista

Sobre Startin Group

Escrito pela empresa

Our story began in 1840, long before the motor car was invented, when Thomas Startin established a coach-building business. The company remained in family ownership until 1987, when a management buyout by long-serving directors secured its future. Today, it proudly operates as Startin Group Limited.

With over 180 years of heritage, we're proud to serve our communities across Worcestershire, Redditch and Warwickshire. We offer a complete automotive solution, including new and used vehicle sales, fleet and business sales, servicing, MOTs, repairs, parts and dedicated aftersales support.

As part of our continued growth, we have expanded into the motorcycle market with Ducati Nottingham. This has enabled us to build lasting relationships with motorcycle enthusiasts from across the Midlands, bringing together a shared passion for performance, engineering and exceptional customer experiences, underpinned by the same trusted service and expertise that define the Startin Group.

Our commitment goes beyond helping customers find the right vehicle. We build long-term relationships by providing trusted advice, expert care and reliable support throughout every stage of vehicle ownership.

At Startin Group, we remain guided by the family values and customer-first approach that have shaped our business for generations. We are passionate about delivering an honest, transparent and professional experience, and we actively welcome customer feedback to help us continually improve the service we provide.

Your feedback matters to us, and we value every review as an opportunity to learn, improve and recognise our team's hard work.

Startin Group Trustpilot reviews

Informações de contato

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3,2

Bom

O TrustScore é 3 de um total de 5

124 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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3,2

Todas as avaliações

(124)

35 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

A response from Startin and sorted out

A response from Startin has sorted out my complaint.
If you can get to the right person ,this helps.
It appears that Startin have no record of any agreement or conversation about a warranty/service extension and the person who I agreed this has since left the company.The overcharge error has been reimbursed to me which is all I wanted in the first place.
Now I have the facts then my star rating has increased to reflect a different Startin to the one I dealt with in 2020, and new staff. just to add, they did service my Dacia in 2021.
The vehicle, a Dacia Duster SUV petrol150 Tce Prestige has been extremely reliable, being a Renault engine the power is amazing, very smooth and comfortable, and at an extremely competitive price. Hope the dealership ups their game to match what is a good car.

25 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dal a great customer sales advisor

Dal a great customer sales advisor, only caring for the client and their needs.
Came in to look and test drive it, ended up doing part ex and came home with the new car the same day thanks to the financing director , Richard .
Very polite and caring staff .
Took a while and was able to have good banter with Fenton and Dal.
Access to free hot drinks machine and were offered very regularly.
Thank you Dal for helping us get our car sorted , 10/10 would recommend especially Dal !

6 de abril de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good morning Elizabeth,
Thank you for your 5-Star review for our dealership and for noting the service that the team provided. If we can help you with anything else please don't hesitate to contact us.
Wishing you many happy miles to come in your new car! :)
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Consistently great customer service!

Just bought my 3rd Suzuki from the Startin Worcester showroom. As usual, fantastic customer service from the sales team. Ross Jack did a brilliant job of organising a great deal for me and arranging everything so efficiently. Great customer service from start to end, and I felt I was treated like a valued customer. Thanks also to Josh Jones. A great team!!

30 de março de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good morning Nicky,
Thank you for your 5-Star review for our Suzuki dealership and for noting the service that the team provided. If we can help you with anything else please don't hesitate to contact us.
Wishing you many happy miles to come in your new car! :)
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Quick resolution and great customer service.

I brought my 3008 4 years ago from Startin and recently had an issue with the engine management. I took it in at 16:30 and Zack got it looked at straight away, the chief technician even stayed late to look at it. Within a hour all was diagnosed and fixed, a loose connection being the issue. I have to say I was absolutely astounded by the level and quality of customer service. Hats off to all involved.

6 de março de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Morning Jon,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided by Zach and the team.
We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant service, friendly staff. Really went out of their way to get the deal I wanted. Seb,Adam and Mike totally experienced in what they do .10 out of 10 .A* rating will definitely recommend this dealer

12 de fevereiro de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Morning Paul,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided.
We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

My 3008 was in for a technical repair.

My 3008 was in for a technical repair.
From start to finish the service was exemplary. Will stallard in Peugeot service was outstanding in his attitude and knowledge of the issue.
I will definitely use them in future for both sales and servicing. And highly recommend them

14 de fevereiro de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Morning Steve,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided.
We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Brilliant people!

Startin Vauxhall Redditch - I would definitely recommend these guys. The service we received from Fenton Kenny was amazing and so was the car. Thank you so much!

Darren. B

9 de janeiro de 2023
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Morning Darren,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided by Fenton, who is a true asset to our team. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Richard Newbold is a credit to Startin

Richard Newbold is a credit to this business, our family have been purchasing vehicles through Richard for years and when he moved to manage Startin we knew that we could expect the same level of impeccable service as we've experienced with him previously elsewhere. Richards high expectations clearly transfer to his staff, the Peugeot team handled the part ex and subsequent purchase of our vehicle flawlessly, along with the following service and MOT we had recently, we look forward to returning again in the future!

6 de janeiro de 2022
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening J,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Five stars for Startin Suzuki in Worcester

I have just purchased my car from Startin Suzuki in Worcester. I can honestly say this has been such a pleasure dealing with this garage. Special thanks to Stephen Fletcher for his friendly, honest and professional service. These guys went above the call of duty by not only delivering my new vehicle but road taxing it for me too. Thank you so much, it has been a real pleasure dealing with your garage.

11 de outubro de 2022
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Helen,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Suzuki Worcester

Suzuki Worcester. Absolutely brilliant. Steve and Josh went more than the extra mile to organise our new Mobality car. Amazing!

30 de setembro de 2022
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Yvonne,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Startin Renault

Startin Renault - I was so pleased with the support and genuine care from this dealership. They helped me feel in control and looked out for my best interests. Mike went above and beyond for me every step of the way. Thankyou!

26 de julho de 2022
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Hannah,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, great staff.

10 de julho de 2022
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Joshua,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Great service by Danny

Great service by Danny. Attentive and not pushy and very knowledgeable.

13 de dezembro de 2021
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening W,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
The Startin Group Team

Avaliado com 4 de um total de 5 estrelas

Kia Startin, Redditch

Kia Startin, Redditch. Excellent service when buying my new Ceed. Thank you to Melvin for making it a painless experience.

31 de julho de 2021
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Guy,
hank you so much for taking the time to leave us a review. We strive for 5 so if there is any feedback you can give us to make your experience a 5-star one please let us know. If you ever need anything we are always here to help.
Kindest regards,
The Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Amazing service from Danny & Dan

Amazing service from Danny & Dan. Easy to deal with. They make car buying a pleasure.

Startin Suzuki, Redditch

23 de fevereiro de 2021
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Ryan,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
Startin Group Team

Avaliado com 5 de um total de 5 estrelas

Utterly thrilled. (Used Honda Purchase)

Utterly thrilled. I’d been searching for a one /two year old Honda Jazz (CVT) for my elderly mother.
Sadly, Honda dealers in Stratford on Avon and Solihull had “let us down” with cars that were either damaged or not quite as you would expect for £14-£15K.

I’d like to thank young Luke Clark at Worcester Honda who found the perfect car and was extremely professional in handling the sale. The showroom is easy to find, spotlessly clean, staffed with admirable employees. I strongly recommend them.

3 de setembro de 2020
Avaliação não solicitada
logotipo da Startin Group

Resposta da Startin Group

Good Evening Max,
Thank you for taking time out of your day to write this wonderful 5 STAR review about our dealership, and the service provided. We really appreciate your feedback and we look forward to seeing you again in the future.
Kind regards,
Startin Group Team

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