I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the rea... Ver mais
SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! High... Ver mais
A empresa respondeu
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.
Detalhes da empresa
Sobre SteadyPay
Escrito pela empresa
Informações de contato
London, Reino Unido
- support@steadypay.co
- steadypay.co
Respondeu a 81% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had asked a few times for an email to…
I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊
Excellent service.
Excellent service. Very happy with service provided by Florin
Brilliant company, highly recommended!
Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.
Great experience
The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.
Fast help
Need help..they services are simple and fast.
Customer service great
Shocking
Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!
Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!
Requested top up on Thursday 09th April…
Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the reason you pay a subscription however not getting the service ? UPDATE, someone from steady pay finally contacted me after 17.00hrs on the Monday 13th and the funds finally hit my account at around 19.00hrs which is a far cry from Friday ? However the agent progressed the payment manually I was advised that its not there system but on some cases the monies bounce back and they are not aware until a customer contacts ?
Michael was very helpful and got my…
Michael was very helpful and got my issues sorted out fast thanks for all the help

Resposta de SteadyPay
Great customer service
Great customer service. Speedy reply, Simona was extremely helpful and explained things clearly and extremely polite. Thank you!

Resposta de SteadyPay
Updated Review
After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.
Maga was very helpful and understabding…
Maga was very helpful and understabding and quick to respond

Resposta de SteadyPay
It is very easy to apply and reply from…
It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.

Resposta de SteadyPay
Great comms Daniel was very helpful
Great comms Daniel was very helpful

Resposta de SteadyPay
I had a query to get started with…
I had a query to get started with steady pay & Maga provided a very professional service .. explaining things in a timely & easy to understand manor

Resposta de SteadyPay
I had a really positive experience with…
I had a really positive experience with Maga while resolving an issue with my bank connection in the SteadyPay app. Maga was incredibly helpful, patient, and professional throughout the entire process. I really appreciate the excellent customer service and would definitely rate this experience highly.
Thank you, Maga!

Resposta de SteadyPay
Very helpful was a quick and responsive!

Resposta de SteadyPay
Customer support agent Maga has been…
Customer support agent Maga has been responsive whenever I’ve had questions. Overall, a trustworthy service that I’d recommend to others looking for consistent payouts.”

Resposta de SteadyPay
Maga was so helpful and knowledgeable…
Maga was so helpful and knowledgeable very prompt with assistance and sorted my issues out. Thanks again Maga credit to SteadyPay.

Resposta de SteadyPay
SteadyPay is a great service
SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! Highly recommend this service ☺️

Resposta de SteadyPay
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







