Great at taking your money, but won’t offer much help after that.
I ordered shock and struts, bilstein b8s (cost over $650), and had them mounted and did a 10 mile test drive. They were a really harsh ride and drove significantly worse than my factory struts and shocks. I went on the steeda website recommendation as it stated they are supposed to be for lowered vehicles. I called and told them I was going to order a new set of shocks from them, but wanted to return the bilsteins I was transferred to be told that I need to adjust my shocks, which are not adjustable, only to hear the guy research on his own site to determine he was wrong. Then he told me I couldn’t return them because they were mounted and I should try and sell them on Facebook marketplace. Needless to say I won’t be spending more money with them. Any company can take you money and drop ship an item, but it’s when something goes not as planned that will make or break a companies customers service.
