Step Legal Solicitors Avaliações 504

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Guided me through expertly all through the process.kept me upto date with my case.answered all my emails and phone calls quickly.very friendly helpful staff,my solicitor dealing with my case was very... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant communication, no jargon, all staff very friendly and knowledgeable. Lots of confidence in them. I worked in another solicitor’s office for 27 years and I know the staff at Step Legal there... Ver mais

Avaliado com 5 de um total de 5 estrelas

Step Legal took over the sale of my house after my previous solicitor ceased trading. They dealt with the sale so quickly and efficiently, answering any questions promptly and made everything so eas... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything was dealt with efficiently and with care. Phone calls were answered promptly and where necessary, callbacks happened as soon as the staff member was available. Jan was my first contact.... Ver mais

Detalhes da empresa

  1. Advogado
  2. Escritório de Advocacia
  3. Advogado de lesões corporais
  4. Advogado imobiliário

Escrito pela empresa

If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

504 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Negligence claim

Guided me through expertly all through the process.kept me upto date with my case.answered all my emails and phone calls quickly.very friendly helpful staff,my solicitor dealing with my case was very considerate and understanding.would not hesitate to recommend this company.

22 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliant, knowledgeable firm

Brilliant communication, no jargon, all staff very friendly and knowledgeable. Lots of confidence in them. I worked in another solicitor’s office for 27 years and I know the staff at Step Legal there are treated well and work very hard. They provide clients with the best outcome because they fight for you in your time of need. They are very knowledgeable and believe me some firms are not. No need to visit office if you live too far - it can be done in other ways in this day and age. Older people will not feel exacerbated (and younger ones too). A great place to aspire to be.

3 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything was dealt with efficiently…

Everything was dealt with efficiently and with care. Phone calls were answered promptly and where necessary, callbacks happened as soon as the staff member was available.
Jan was my first contact. I felt she really cared about me and the sale of my house.
I would highly recommend Step Legal and I sincerely thank them for their service.

14 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Highly recommend Step Legal

Step Legal took over the sale of my house after my previous solicitor ceased trading. They dealt with the sale so quickly and efficiently, answering any questions promptly and made everything so easy for me. I would highly recommend them with any sale of properties.
Thankyou

27 de março de 2026
Avaliado com 5 de um total de 5 estrelas

The conveyancing team were brilliant…

The conveyancing team were brilliant throughout the whole process even when the first buyer fell through late in the day, and we had to start again.
I would thoroughly recommend the team at Step Legal if you have house conveyancing needs.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, friendly and effective

Victoria and her team, namely Izabelle have been nothing short of excellent in helping me and my partner move into our first home. Fast, friendly communication and the highest efficiency has meant the entire process took around 2 months from the first email to completion. As we were first time buyers them making the process so simple and clear took all the stress away. They have made the infamous experience of dealing with solicitors very pleasurable, and we cannot recommend them enough.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service throughout with the…

Fantastic service throughout with the Liz Mayer team. All emails responded to same day and always got a answer when I called. Absolutely fantastic from start to finish and wouldn't hesitate to use again and recommend to friends and family. Looking forward to making happy memories in our new house that you helped us to buy.

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Satisfied client

The team kept us in the loop every step of the way. Very reliable and available to answer questions and give advice. They made the whole process smooth for us.

13 de março de 2026
Avaliação não solicitada
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Resposta de Step Legal Solicitors

Hi there,

Thank you for your kind words. We’re glad to hear that our team was able to keep you informed, answer your questions, and make the process smooth. It’s always our aim to provide reliable and supportive service, and we’re pleased that you had a positive experience.

Warm regards,
Customer Experience Team

Avaliado com 3 de um total de 5 estrelas

The handling of my case was quite slow…

The handling of my case was quite slow and often I had to send the same documents multiple times. The people responsible for the case kept changing, and it was only when you personally took over the matter that things finally started to move forward.

After all the formalities were completed and I had already received the keys, it turned out that I still had to pay the Stamp Duty. At the beginning I was informed that I would still qualify for the exemption because my purchase process had started before the tax relief was withdrawn.

However, in the end the matter was completed and everything was finalized.

6 de junho de 2025
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear Wojciech,

Thank you for sharing your feedback regarding your experience with our firm. We apologize for the delays and the repeated requests for documents that you feel you encountered during the handling of your case. We understand how frustrating it can be when the team handling your matter changes, and we appreciate your patience while we worked to ensure the process moved forward smoothly.
We also acknowledge your concern regarding the Stamp Duty situation.

While we strive to provide accurate guidance on exemptions, changes in regulations can sometimes affect eligibility, and we regret any confusion this may have caused. Please know that if you would like to discuss this matter further or review any aspects of your case, we are more than happy to assist you personally to ensure all your questions are addressed.

We are pleased that, despite these challenges, your matter was ultimately completed and finalized. Your feedback is invaluable to us, as it helps us improve our processes and maintain the high standard of service we aim to provide. At our firm, we are committed to supporting our clients every step of the way, and your experience reinforces our dedication to putting client needs at the forefront of everything we do.

Warm regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great service👍

26 de fevereiro de 2026
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear Damian,

Thank you for your feedback. We are thrilled to hear that you had a great experience with our service. Delivering efficient, professional, and reliable support is always our priority, and your kind words are greatly appreciated.

We look forward to assisting you again in the future and truly value your trust in our firm.

Warm regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

I was very happy with the service…

I was very happy with the service always kept informed of my progress and was very professional i would highly recommend using them

6 de fevereiro de 2026
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear John,

Thank you for taking the time to share your experience with us. We are delighted to hear that you were happy with our service and felt well-informed throughout the process. Providing professional, transparent and supportive guidance is at the heart of what we do, and it is wonderful to know that our efforts made a positive difference for you.

We greatly appreciate your recommendation and your kind words about our team. Feedback like yours motivates us to continue delivering the highest standard of service and to ensure that every client feels confident and supported from start to finish.

We look forward to assisting you again in the future and thank you once more for placing your trust in our firm.

Warm regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Fast, informative, and no hassle

Fast, informative, and no hassle.

StepLegal made things really easy by quickly completing the conveyancing. They were also easy to get hold of if we had any queries and would provide updates along the way so we weren't left in the dark.

6 de março de 2026
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear Sukh,

Thank you for taking the time to share your experience with us. We are thrilled to hear that our team was able to make the conveyancing process fast, informative, and hassle-free. It is always our goal to provide clear guidance and timely updates so that our clients feel confident and supported throughout every step of their transaction.

We are especially pleased to hear that you found us easy to reach and that we were able to address any queries promptly. Ensuring that our clients never feel “in the dark” is a core part of the service we strive to deliver, and your feedback reinforces the hard work our team puts into maintaining open and transparent communication.

Your kind words mean a great deal to us, and we look forward to the opportunity to assist you with any future legal needs. Thank you again for choosing Step Legal and for trusting us with such an important process.

Warm regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

You did an amazing work for me

You did an amazing work for me.
I came to your offices many times without an appointment and was able to be seen.

Thank you

27 de fevereiro de 2026
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear Stella,

Thank you for sharing your experience with us. We are thrilled to hear that our team was able to assist you promptly and provide the support you needed, even without an appointment. Your kind words mean a lot, and we look forward to continuing to serve you in the future.

Warm regards,
Customer Experience Team

Avaliado com 5 de um total de 5 estrelas

Great service ,I will be using this…

Great service ,I will be using this company again and also recommending

9 de março de 2026
logotipo da Step Legal Solicitors

Resposta de Step Legal Solicitors

Dear Louise,

Thank you very much for your kind words and positive feedback. We are delighted to hear that you were satisfied with our services and appreciate your trust in our firm. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.

Warm regards,
Customer Experience Team

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