Steroplast Healthcare Avaliações 749

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I received 12x the ordered quantity of two items due to an error by the picker and the person who checked(?) the order. I notified Steroplast of the mistake. A flurry of emails ensued, one even arri... Ver mais

Avaliado com 5 de um total de 5 estrelas

The customer service provided by the sales team is exceptional. I recently sought to acquire trauma provisions for the workplace and work with Janice to build the bespoke products required. I do... Ver mais

Avaliado com 5 de um total de 5 estrelas

We already have your wall mounted kit at our place of worship, Kingdom Hall of Jehovah’s Witnesses. We are very safety conscious so reassuring that we have this product in place. In fact I was surpris... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their team have always been extremely helpful with all the products being well priced and well delivered. Andrew especially was beyond helpful and we really appreciate his willingness to keep us up to... Ver mais

Detalhes da empresa

  1. Fornecedor de Equipamentos médicos
  2. Fabricante de Equipamentos médicos
  3. Loja de Artigos Hospitalares
  4. Distribuidora de Produtos Farmacêuticos

Sobre Steroplast Healthcare

Escrito pela empresa

Shop Online with Steroplast Advanced Life Support First Aid Pharmaceuticals Infection Control & Disposables Training Products




What makes Steroplast stand out?


Sterosplast is a leading UK supplier of healthcare equipment and disposables servicing major sectors including hospital, first aid, emergency, pharmacy, wholesale, veterinary, sport, and health and beauty.

High profile, highly respected organisations, including the British Red Cross and St John Ambulance choose Steroplast because of its 25+ years of unwavering excellence in supporting them with all their medical product needs.

Steroplast is a family-run medical equipment and consumables supplier built on family values. We've been going the extra mile for our customers for over two decades, providing life-saving medical equipment, first aid and a range of pharmaceuticals, offering a one-stop-shop for a wide range of Blue Chip medical companies.

In our line of work, trust is paramount. Our loyal clients trust us because we provide industry-specific, evidence-based advice, risk-free purchasing, and a reliable turnaround that customers in the emergency services depend on. We make the lives of our customers easier with our can-do attitude and willingness to help. Our customers get to speak to the same customer support managers they've always spoken to, that know what they want. No long-winded navigation menus! To further improve our customers' journeys we have large back-up stocks to speed up deliveries.

Our business partners benefit from on-site risk assessments that demystify Health & Safety legislation, and that could be the difference between passing and failing health and safety checks.

We also tailor medical kits to suit your individual needs through careful consultation, including putting customers' own branding on them. Distributors and wholesalers alike love Steroplast because we make it easy to sell our products and grow their businesses and reputation at the same time.

Benefits of working with Steroplast

Our guarantees to you

Distributors we work with sell more because of us.


As an experienced medical equipment and consumables supplier, we do our best to help distributors grow their business and reputation. We'll provide you with high-quality professional product photographs for your website or catalogues when you decide to work with us. We also offer training for your sales team so you can maximise the full potential of business opportunities when they arise.

Not sure about compliance and legal advice? Not a problem. We can advise your team or speak to your customers directly to give them all the supporting information they need to make an informed purchase. Our input helps your business bring more value to your customers and earn their trust.

We aim to make the process easy for distributors. We offer premium prices and volume-based discounts. We can drop-ship products directly to your customers if that helps you. Whatever your preference, we are always willing to help.

Steroplast operates on a 100% satisfaction guarantee. We're proud of the high-quality products we sell. On the rare occasion you're not entirely satisfied with anything, we will put it right. That's one of our promises!




Our Referral Scheme pays dividends.


We reward our customers for spreading the word about our brand. If you refer someone to us, we'll give them a discount. When they've made a purchase, we'll also give you a discount to say thank you. There's no limit to the number of business colleagues, partners and friends you can refer to us.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

749 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great products

I found the website a couple of weeks ago and I’ve ordered twice already, the delivery is extremely quick. The quality of the items is brilliant and they have a wide range of products as well. I would recommend them, they keep you well I formed about your delivery too. Thank you

6 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Had a packet of hydrocolloid plasters…

Had a packet of hydrocolloid plasters in the drawer, girlfriend cut her finger, tried to open a plaster up, first one wouldn't open for the life of me, tried another, but the protective tape that's been applied to the plaster to prevent you using it wouldn't come off, grabbed another one got some of the tape off, but found both sides to be sticky, ended up sticking some of the plaster to myself and some to her, threw it away and grabbed yet another one, this time the preventative wrapper was welded to the plaster, with absolutely no chance of separation, scratched about in the cupboard and found a decent brand of plaster (Tescos own brand) and applied within a few seconds. Glad the laceration wasn't critical, otherwise Steroplast would have ensured my girlfriends early demise. My recommendation is to avoid there products at all costs. Thank me later.

1 de novembro de 2025
Avaliação não solicitada
logotipo da Steroplast Healthcare

Resposta da Steroplast Healthcare

Hi Richard,

We’re sorry to hear about your experience with our hydrocolloid plasters. We haven’t had any other reports of this issue, and we do sell a very high volume of this product, so it’s unusual to hear of such difficulty.

If you could please share the LOT number printed on the packet, we can investigate further with our quality team and arrange replacements from a different batch straight away.

You can reach us directly at enquiries@steroplast.co.uk
or by calling 0161 902 3030 – we’ll make sure this is sorted for you quickly.

Kind regards,
The Steroplast Team

Avaliado com 1 de um total de 5 estrelas

Awful experience

I have had an awful experience with trying order a support for my daughter. My item was taking a long time to arrive so I emailed for an update. I was told my item had been delivered to a safe place and sent a picture. I could not recognise the place int he photo and, after zooming in on the picture, noticed the delivery address on the parcel was not even mine! I was then told that my item was out of stock and someone would reply letting me know when the stick was due in later that day but no-one replied. I emailed the next day saying I desperately needed to order by a date in a week or two, ready for my daughter having her cast removed and I had a reply saying I would have my parcel by the beginning of the following week. It is now Thursday and nothing has been delivered. I have emailed again for an update only to be told that the item is unavailable and would I like a refund. I has left me in an awful position as now I have nothing ready for my daughter. I feel completely let down and like I have been strung along. I will never use this company again and would really not recommend to anyone.

2 de outubro de 2025
Avaliação não solicitada
logotipo da Steroplast Healthcare

Resposta da Steroplast Healthcare

Hi Laura,

We’re very sorry for the experience you’ve had. When you first contacted us, we mistakenly sent you a delivery image for the wrong order. That was our error and we apologised for the confusion as soon as we realised.

At the time, we advised that your item would be available when needed based on the information we had from our supplier. Unfortunately, the supplier later informed us of an unexpected delay, which meant we could not fulfil your order in time. We contacted you again this morning to let you know that the item will not be back in stock until the 24th, which we understand is far too late, and we offered you a full refund.

We know this has left you in a difficult situation, especially with the timing for your daughter, and we can only apologise that you’ve been let down. While there are circumstances outside of our control, we take full responsibility for keeping you informed and regret that we weren’t able to resolve this for you.

Best wishes,
Steroplast Healthcare

Avaliado com 4 de um total de 5 estrelas

Easy to order

Easy to order. Delivered promptly. Just what I needed, maybe a little smaller than I expected, but not a problem.

17 de setembro de 2025

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