Stom Dental Centre Avaliações 

28
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had my 1st visit to stom In September after doing a lot of research I chose to have treatment at stom , I found communication great , no matter how many questions I asked nothing was a problem.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wunderbare Klinik auf der Höhe der Zeit. Geführte Implantationen, CAD/CAM Design, es schaut aus und funktioniert wie Raumschiff Enterprise. Hochmodern, sehr freundlich. Dr. Telman Iskender ist... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very professional. Great experience from the start. I sent my x-rays, got treatment plan and procing very promptly. All details were verified before travel. 3D scan and confirmation of treatment (numb... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you to STOM for giving me a smile, that before I had always been embarrassed about. It was a last minute decision, as I’d booked to keep my son company on his second visit, so he’d done all... Ver mais

Detalhes da empresa

  1. Clínica Odontológica
  2. Dentista Cosmético
  3. Higienista Dental
  4. Periodontia de Implantes Dentários
  5. Laboratório de Odontologia
  6. Dentista

Escrito pela empresa

We offer: - Smile Makeover - Implants - Veneers and Crowns - Holywood Smile - Composite Bonding - Root Canal Treatment - Teeth Whitening - Dental Fillings and Much More... Our dental clinic is a trusted establishment and known for its patient-centric approach with team of expert specialists that have been providing high-quality dental treatments and dental health services for every patient for over 20 years. Our top priority is to ensure that our patients feel comfortable and safe. With our modern and spacious clinic environment, and our well-trained and friendly staff, we guide you at every step. As a team, we keep up with the latest technology and utilize current treatment methods to create customized treatment plans that cater to the needs of each patient. Our mission is to assist our patients in maintaining their smiles and achieving a healthy oral hygiene along with having their confidence back. Our experienced and expert dentists, combined with state-of-the-art equipment, offer individualized treatment plans to meet the unique needs of each patient. We also prioritize hygiene and sterilization in our clinic, ensuring our patients receive treatments with confidence.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(28)

10 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I had my 1st visit to stom In September…

I had my 1st visit to stom In September after doing a lot of research I chose to have treatment at stom , I found communication great , no matter how many questions I asked nothing was a problem..
On 1st visit and had some extractions, implants and temp teeth placed ..
Not 1 bad thing to say every staff member
Was very professional, talked me though everything that was being done, and asked constantly did I have any questions and if I was ok .
Drivers were fantastic aswell
Heading back out in 5 weeks to finish treatment and I am looking forward to end result 😁

29 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

STOM

I came here in November to have my crowns changed and some implants placed.
On returning to the UK I found the teeth at the bottom were extremely thick and unable to bite correctly at all with them.
I visited my regular dentist who quoted they are bricks .
I then went to another clinic for a 2nd opinion and again was told no reputable dentist would have done this.
I have spoken to Stom and going back and forth they have said I have left mid treatment as I am to return in Apr which I have and have offered to fix but they said it will be a goodwill gesture and not accepting that they are not correct
I have asked for a refund and they have said that I need to come to the clinic in Turkey and get the money they owe me because I put this into a group on Facebook and they felt it was not correct
I have point blank refused to return as I don't trust them at all .
They also do not have confidentiality correct sharing patients information to group Admins on Facebook who probably are agents
Regarding yoir response I habe screenshot from the Facebook group where you shared information about me and other clients as well as refusing to refund me the rest of my money

11 de novembro de 2024
Avaliação não solicitada
logotipo da Stom Dental Centre

Resposta da Stom Dental Centre

Dear Rabiya,

Thank you for taking the time to share your experience.

Out of respect for patient confidentiality, we will not comment publicly on clinical details beyond the points you have raised in your review.

Our standard protocol for crown restorations is as follows: all new restorations are first placed at a try-in appointment, where colour, shape and fit are reviewed together with the patient. Any requested changes are recorded and completed by our laboratory. At the final appointment, the restorations are checked once more without permanent cement, and they are permanently bonded only after the patient confirms that they are satisfied.

Regarding the concerns about the lower crowns that you describe in your review: we remain willing to assess them and to carry out any clinically necessary adjustment — including a complete remake — free of charge.

We also take your comment regarding the handling of patient information very seriously. Our clinic does not share patient information with third parties. Please send any specific concern to info@stomdentalcentre.com so that it can be formally looked into. Questions regarding payments are likewise handled in writing through our official channels — no visit to the clinic is required.

Kind regards, Stom Dental Centre

Avaliado com 1 de um total de 5 estrelas

Bad Dental treatment Antalya Turkey

After a bad dental experience in another dental clinic in Antalya in 2002/3 who I instigated legal action against, eventually after 6 months of disagreements they paid full compensation this was mainly due to a validated review on trustpilot placed by me. I sighed a non disclosure agreement as part of the settlement.

With great regret I decided to have my corrective treatment with Stom dental Antalya.
Their office manager Maly assured me that they could provide the treatment I required with no problems.
I provided them with a significant amount of my dental history including X-ray.

The implants on my upper jaw were placed in the UK ten years ago all healthy apart from the metal acrylic bridge through age required replacing,zirconium was suggested. The first clinic did not provide additional implants to correct a misiligned implant instead they only connected 3 of my 5 upper jaw implants causing the bridge to fracture.
This was quite evident to Stom when assessing my treatment plan before corrective treatment.

I booked 8 days for the treatment they booked a hotel which they forgot to prepay for or include my wife in the booking .
The following morning I go to the clinic spending an hour to get the clinic to phone the hotel as they have demanded my wife vacated her room immediately,I paid directly the additional money to resolve the situation.

After one hour in consultation with Fuit who I discover is a general dentist and not qualified for the treatment required,we start the treatment. Which started with the removal of my defective bridge from the first clinic.
For some unknown reason Fuit seperated the end section of the bridge?

It now transpires rather than correct or add additional implants they made the new bridge to fit my existing implants making the bridge too narrow for my mouth causing me to bite my Tongue, and trouble eating . This was discovered on my return to the Uk they placed the bridge the day before I left Turkey.

The response I received from Stom was concerning, they said everything was perfect they had it on video that I said I was satisfied with the bridge, I said yes Aesthetically but not practically. They said they would rectify any problems on my second visit .

I consulted a Uk Dentist who confirmed the bridge was not fit for purpose very poor design being too narrow and should not have been placed before a temporary one had been fitted particularly as the bridge had a titanium bar fitted . He also said my lower jaw crowns should have been replaced first .
The response from Stom has been complete denial saying all is perfect! and would not replace the bridge.

I decided not to return for treatment and asked for a refund for incomplete treatment and for the faulty bridge .I paid them £6225.00 I requested £3500 they refused only offering £1800 I declined.
I had 5 d scans taken by the UK dentist he said he would charge £10,000 to correct the bridge .
When checking my bank details I see my money has been paid into another clinics bank account dental art plus . I sent them a message why have they directly received a payment from Stom , they replied saying they were not affiliated to Stom? I requested they send me a receipt for my money, no response from them too date.

Stom have no comment obviously they are using dental art card machine facilities possibly tax evasion purposes.?
I am now taking a Turkish lawyer’s advise and once I receive the examination report from the Turkish dental clinic on Stoms bad treatment litigation will be instigated.

Anyone looking at this review will see after a year have presented a rebuttal on the basis of an independent report for court litigation now pending .
This report has no relevance to the defective treatment they provided being carried out by another clinic causing significant damage to both upper and lower jaws .like Stom they said the treatment would be carried out by a prosthodontist confirmed in WhatsApp messages , they did not have one the treatment was carried out by Fuit a general dentist.
The comments on alleged payment received by another clinic , was made more suspicious that neither Stom or the clinic we believed had received the money gave no denial or reply after an initial phone conversation. Evidence can be seen by the many WhatsApp messages between Stom and myself many of which claiming me to be a thief and scammer, this of course unacceptable for a professional medical ,which in the Uk would be struck off irrespective .
I have received nothing but substandard treatment in Turkey simply because the clinics did not provide initial correct assessment or suitable qualified dentists which were promised confirmed in all WhatsApp messages which will be submitted as evidence to court . I would recommend that anyone seeking treatment use WhatsApp in all contacts.,

18 de agosto de 2024
Avaliação não solicitada
logotipo da Stom Dental Centre

Resposta da Stom Dental Centre

Dear Mr Tulloch,

Thank you for your feedback. Due to patient confidentiality, we will not discuss the details of your treatment publicly; we respond here only to points you have already made public.

It is our standard protocol that every treatment plan — including its scope and its limitations — is explained in detail and documented before any treatment begins, and restorations are permanently fitted only after the patient's documented approval.

All invoices and receipts for treatment at our clinic are issued by our single registered company, whose name appears on those documents. We firmly reject the allegation of tax irregularities; our accounts are fully documented and open to the competent authorities. Any question regarding a specific payment record can be clarified through the appropriate official channels.

All treatment at our clinic is planned and carried out by clinicians who are licensed and qualified for the procedures they perform.

We remain willing to address any documented concern through the appropriate official channels.

Kind regards, Stom Dental Centre

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional. Great experience from the start. I sent my x-rays, got treatment plan and procing very promptly. All details were verified before travel. 3D scan and confirmation of treatment (number of implants, placing, bridging etc) at the clinic. I had plenty of time to ask questions online and explore all issues. Dr Fuat met me for assessment, explained everything discussed my 3D imaging. Dr Hakan, the surgeon, did the surgery. I was impressed. Very firm hand and great implantology skill. I could feel the hours of experience. My temps are in. Permanents in 4 months. Altogether - it was almost painfree. Some discomfort up to 24hrs pst-surgery. Got my meds and icebags. Pricing really competitive. I am waiting for full results and keep my best hopes up.

9 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I visited Stom Dental centre in…

I visited Stom Dental centre in November of this year for a dental check up, as I was so impressed with the work carried out in 2022 by Dr Telman. The care and attention that I received from Telman was excellent. Both he and Dr Fuat are a credit to their profession and I can’t recommend them enough as they are so lovely and professional.
I’ll be visiting next November for my next check up.

15 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was a new patient and I had a great…

I was a new patient and I had a great experience with The Stom Dental Center’s staff and doctors. Undoubtedly, the best dental related experience I’ve ever had. From the first day I visited office I’ve felt as though I’ve been cared for and treated like family. The staff is excellent, they are very pleasant and knowledgeable, gentle and respectful . This dental center has high tech equipment and doctors do top notch restorative dentistry. The location of dental center very convenient with free and safe parking lots. The prices for any dental procedures very reasonable and affordable. The staff very supportive,organized and operative. I would never imagine ,even in my dreams ,that I could get so quality job for such a short period of time. Highly recommend them to anyone who has anxiety about dentistry and who wants to get quality job for less - very affordable prices( I would never imagine that I could pay so much less money than I expected for all jobs had been done). Another thing not less important is an extreme cleanliness . I would like to thank all stuff especially Doctor Telman Iskander . Finally ,I can smile and impress everyone and beside cosmetic features, more importantly, I can eat. God bless you all.

18 de agosto de 2023
Avaliação não solicitada
logotipo da Stom Dental Centre

Resposta da Stom Dental Centre

We appreciate your kind words Mr Makhmud. It was our honor to have you in our clinic and give you your smile back in no time.

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