I never shipped my vehicle because I’m very sensitive about my vehicle, but then my friend told me about Stonebridge Shipping LLC. Then I contacted them, and Jake Weller was the sales agent who guided... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I wanted to ship my RV, so I thought it would be impossible The sales agent, Mr. Jake Weller, handled everything smoothly and professionally. I’ll definitely recommend Stonebridge Shipping services t... Ver mais
I had a great experience working with them. They provided good service and polite representatives who managed my shipment from Texas to Washington. I was not in my home town but they kept my wife upda... Ver mais
A empresa respondeu
I had a wonderful experience with Jake at Stone Bridge Auto Transport. He worked all week to get me a driver at a fair price and was the only person who was honest with me out of all of the brokers I... Ver mais
A empresa respondeu
2,9
Bom
29 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 62% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I wanted to ship my RV
I wanted to ship my RV, so I thought it would be impossible The sales agent, Mr. Jake Weller, handled everything smoothly and professionally. I’ll definitely recommend Stonebridge Shipping services to my family and friends.
30 de julho de 2026
Avaliação não solicitada
Contacted me on my 'first available'…
Contacted me on my 'first available' date, shipped and delivered same day (220 miles). Driver called me (not text, not email) to say he was on his way and that he'd call 30 mins from arrival. He did exactly that. Arrived right on time. Would absolutely use this company again for shipping a vehicle.
11 de julho de 2026
Avaliação não solicitada
Scott's guidance was exceptional
Scott's guidance was exceptional. He provided prompt updates throughout the process, keeping me informed every step of the way. Thank you, Scott! I highly recommend Stone bridge for their competitive pricing and outstanding service
16 de julho de 2026
Avaliação não solicitada
Called and was setup for pickup without…
Called and was setup for pickup without any issues. Took a vehicle from California to Tennessee. Picked up and dropped off at the time. Vehicle delivered without any issues.
31 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We're glad everything went smoothly with your California to Tennessee shipment. On-time pickup and delivery with zero issues is what we strive for every day. We look forward to serving you again!
StoneBridge Shipping Team !
I had a great experience working with…
I had a great experience working with them. They provided good service and polite representatives who managed my shipment from Texas to Washington. I was not in my home town but they kept my wife updated with every single step. I will definitely work with them again!
4 de agosto de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We're so glad our team kept you and your wife updated throughout the Texas to Washington journey. Your satisfaction and trust in us is greatly appreciated we can't wait to work with you again!
StoneBridge Shipping Team !
I never shipped my vehicle because I’m…
I never shipped my vehicle because I’m very sensitive about my vehicle, but then my friend told me about Stonebridge Shipping LLC. Then I contacted them, and Jake Weller was the sales agent who guided me very professionally and in a timely manner. If I want to use a shipment service again, I won’t even think about another company rather than Stonebridge Shipping.
24 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We're thrilled Jake was able to help you feel confident about shipping your vehicle. Your trust and loyalty mean everything to us, and we look forward to serving you again!
StoneBridge Shipping Team !
Somethings are meant to be -I am not…
Somethings are meant to be -I am not from this area - but ran into a situation - that I was not expecting - luckily for me I found Stone Bridge - and Sophia What a fantastic - organized - professional companyI was on the phone with Sophia for less then 2 mins - she had it all figured out, set up - and ready to go - even when I called her to change dates or times - she made it seamless and worry free for me - taking a load off of me - no one does that - these days
14 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We're thrilled everything worked out perfectly for you! It's customers like you that make what we do worthwhile. Sophia exemplifies our commitment to excellent service her quick thinking, professionalism, and ability to resolve your situation in less than 2 minutes is exactly what sets StoneBridge Shipping apart.
We understand that logistics can be unpredictable, which is why we pride ourselves on being flexible, responsive, and genuinely invested in our clients' success. Your feedback reminds us why we're passionate about what we do.
We look forward to partnering with you on future shipments and continuing to provide the seamless, worry free service you deserve.
Thank you for choosing StoneBridge Shipping!
I shipped both my car and my partner’s…
I shipped both my car and my partner’s car from Florida to Texas and had a great experience. Rick Wilson was extremely helpful and communicated with us throughout the entire process. Everything arrived on time. Highly recommend this company for reliable auto transport.
9 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
Thank you so much, Oliver! We're thrilled that Rick Wilson provided excellent service and kept you informed throughout both shipments. We're delighted everything arrived on time and in great condition. We truly appreciate your recommendation and hope to work with you again!
Warm regards,
Stone Bridge Shipping Team
I had a wonderful experience with Jake…
I had a wonderful experience with Jake at Stone Bridge Auto Transport. He worked all week to get me a driver at a fair price and was the only person who was honest with me out of all of the brokers I talked to. He found a driver exactly when I needed it, and there were no issues with the shipment. I will be recommending him to anyone else that needs to transport their car.
11 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
Thank you so much for this wonderful review! We're thrilled that Jake provided you with such an excellent experience.
Jake's dedication to finding you the right driver at a fair price and his commitment to honesty is exactly what we strive for at Stone Bridge Shipping. Your kind words about his hard work all week really mean a lot to him and to our entire team.
We truly appreciate you recognizing Jake's integrity compared to other brokers you spoke with. That kind of feedback reinforces why we're passionate about what we do.
Thank you for recommending Jake and Stone Bridge Shipping to others. We hope to work with you again if you ever need to ship another vehicle!
Warm regards,
Stone Bridge Shipping Team
2 cars no issue at all with price and…
2 cars no issue at all with price and delivery or service timing etc all was good.
13 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
Thank you for this great review! We're thrilled that both shipments went smoothly with no issues on pricing, delivery, or timing. We appreciate your business and look forward to working with you again!
Warm regards,
Stone Bridge Shipping Team
At first I was nervous to ship my…
At first I was nervous to ship my vehicle from NY towards FL but the someone referred me to Stone bridge and I really feel comfort with them they kept me updated on my shipment and make my shipment easy
17 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
Thank you so much for this wonderful review! We're thrilled that we could turn your initial nervousness into confidence and peace of mind.
Keeping our customers informed and updated throughout their shipment is something we take very seriously. We're so glad our team made your NY to FL experience smooth and easy.
We also truly appreciate you being referred to us and then recommending Stone Bridge Shipping to others. Word-of-mouth recommendations from satisfied customers like you mean everything to us.
If you ever need to ship another vehicle, please don't hesitate to reach out. We'd love to work with you again!
Thank you for choosing Stone Bridge Shipping!
Warm regards,
Stone Bridge Shipping Team
Daniel was straightforward about the…
Daniel was straightforward about the pricing and what to expect, which I appreciated after having another company change their quote at the last minute. He found me a carrier quickly, and the pickup and delivery went smoothly without any issues. Overall, a good experience, although the process wasn’t perfect. Thanks, Daniel.
10 de agosto de 2026
Avaliação não solicitada
I received the best quote from Ben…
I received the best quote from Ben Marshal. When I contacted him, he assisted me so nicely from the booking to the delivery of my vehicle. I just saved his contact for life to get shipment service. Thanks Ben!
18 de julho de 2026
Avaliação não solicitada
Frank
Frank! I had a great experience with stone bridge shipping .the service was smooth and communication was good and my vehicle was delivered safely .I am very satisfied
16 de julho de 2026
Avaliação não solicitada
This is my second time using them to…
This is my second time using them to transport my vehicles! Excellent customer service and response time! Daniel Brian went above and beyond to get my vehicle transported in a timely manner! I will definitely continue using them
11 de julho de 2026
Avaliação não solicitada
The shipping experience was generally…
The shipping experience was generally good overall. Pickup and delivery were completed on time, and communication was decent throughout the process. There were a few areas where the process could have been smoother, but nothing caused any major issues. Overall, I’m reasonably satisfied with the service.
1 de agosto de 2026
Avaliação não solicitada
Sophia Willis With her help
Sophia Willis With her help, I was able to ship my car without any stress. I will recommend using StoneBridge services without any hesitation.
15 de agosto de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
Thank you, for sharing your experience! We’re so glad to hear that our team was able to make the car shipping process smooth and stress-free for you. We truly appreciate your recommendation and your trust in Stone Bridge Shipping. We look forward to assisting you again in the future!
Horrific experience
Horrific experience, do not use. This is a scam.
8 de agosto de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We sincerely apologize that your experience with Stone Bridge Shipping fell short of expectations. We understand your frustration, and we truly regret that we did not meet your needs.
We take your concerns very seriously. Rather than respond publicly to the specifics, we would like the opportunity to understand what went wrong and work toward a resolution.
Please reach out to us directly at support@stonebridgeshipping.com with your order details, and our team will prioritize your case immediately. We are committed to making this right.
Thank you for giving us the chance to address this matter.
Stone Bridge Shipping Team
Please do not fall for this scam
Let me tell you, I wish I had done more digging on this. If you are thinking of shipping your car, please IGNORE this company. I'm sure they aren't the only ones with this scam, but they have zero control over what they quote you. They do not ship anything themselves, they're just a bunch of people who take your bid to actual trucking companies, which can charge you anything they want. They gave me a quote of $895, took my deposit, and then the day of the pickup, they called me and said the driver was demanding $2400. Once weeks go by and your car is stuck (unless you wanna pay the exorbitant price), You will not get back the deposit under any circumstances.
17 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We want to address this review directly and clarify our refund and deposit policy.
When you signed your shipment agreement, our Terms and Conditions clearly outlined how deposits are handled and the circumstances under which refunds are available. These terms are designed to protect both our customers and our carrier partners.
Deposits in auto transport are held in good faith once a carrier is secured and commits to your shipment. They are non-refundable once the carrier has accepted your job, as per the agreement you signed.
If your situation qualifies for a refund under our specific Terms and Conditions, we would be happy to review your case directly. However, immediate refunds are not provided as standard practice once a carrier has been assigned.
We invite you to contact us with your order details so we can review your specific circumstances and address your concerns.
Stone Bridge Shipping Team
Liers
Liers! They gave me a quote $825, then called since had to postpone the date, then on a later date called again and hours before pick-up said price is much higher $1.5 per mile (for 3000mile), asking for excessive price.
They is scammer.!
27 de julho de 2026
Avaliação não solicitada
Resposta da StoneBridge Shipping
We understand your frustration, but we want to be clear: Stone Bridge Shipping does not operate as a scam. What happened with your shipment reflects real market conditions in the auto transport industry.
Here's what occurred: After multiple schedule postponements, market conditions changed significantly. Fuel prices increased and the dry route conditions affected driver availability and costs. When we presented the revised quote to you, it came directly from the driver's bid not from us inflating prices.
We communicated this situation to you before proceeding and gave you the choice to move forward or cancel. The price difference reflects actual market conditions and driver availability, not deceptive practices.
We genuinely tried our best to work within the changing circumstances of your shipment.
Stone Bridge Shipping Team
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