stonehillshair.co.uk Avaliações 

116
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am a 55 year old women that hasn't had hair cut for over 20 years. Mike really listened to me, made me feel comfortable and gave me a haircut that was in my guidelines but it exceeding my expectati... Ver mais

Avaliado com 5 de um total de 5 estrelas

Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been going through a hair journey this last year growing out my very short textured pixie , Michael has made sure we adapt my hair throughout the process without sacrificing style while growing... Ver mais

Avaliado com 4 de um total de 5 estrelas

Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.

A empresa respondeu

Detalhes da empresa

  1. Cabeleireiro Unisex

Escrito pela empresa

Stonehills Hair is an award-winning salon with over 20 years in the industry, founded on a passion for delivering expert hairdressing with a welcoming, talented, and creative team. We believe that beautiful hair isn’t just about the time spent in the salon—it’s about ensuring you can achieve healthy, gorgeous hair every day. That’s why we offer expert guidance, personal home hair care tips, and professional product recommendations tailored to your unique needs. At Stonehills Hair, we provide luxury haircare for every version of you, combining real-life expertise with a deep understanding of hair. Our team is committed to supporting your lifelong haircare journey, ensuring that your hair not only looks great but feels its absolute best. We are proud to stock an extensive selection of premium haircare brands, including Davines, R+Co, R+Co Bleu, Moroccanoil, Kérastase, GHD, Popband, and much more. Carefully chosen for their high performance and exceptional results, our product range ensures that whether you’re visiting us in-salon for a personalised consultation or shopping online for your favourite professional products, you can maintain salon-quality hair at home with ease. Located in the heart of Welwyn Garden City, our boutique-style salon is set in a vibrant town centre surrounded by a fantastic choice of shops and eateries. Our warm, inviting atmosphere reflects our commitment to exceptional service, where every detail—from the design to the experience—is shaped by our dedicated team. Discover the Stonehills Hair difference: expert hairdressing, luxury haircare, and a seamless online shopping experience that ensures your hair gets the very best, wherever you are.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

116 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(116)

40 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

GHD CHRONOS Straighteners Online Order

I have just bought a limited edition set of GHD CHRONOS straighteners from Stonehills and am so impressed with this company - they were at my house less than 24 hours after ordering and the company kept in touch throughout the process- really lovely company and the service is first class - packaging was superb cannot praise them enough.

26 de setembro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thanks, Deborah. We’re so pleased you’re impressed with the service and that your GHD CHRONOS arrived so quickly. We really appreciate your kind words and hope you love using them. Let us know if we can help with anything else.

Avaliado com 5 de um total de 5 estrelas

Stonehills hairdressing - on location

So, although I rarely write reviews, I felt compelled to talk about Stonehills Hairdressing in Welwyn. As someone with an unpredictable schedule and living between two countries, committing to a haircut appointment in advance is a big challenge for me. That’s why the mobile hair salon from Stonehills, or "The Beast" as I like to call it, has been a total game-changer for me. They’ve been super flexible, accommodating every crazy request I've made, both in terms of location as well as time—more than once, Mike's even given me a fresh cut at midnight!

It completely feels like a luxury on-set hair studio. The setup inside is awesome—two stations, a wash basin, Nespresso coffee, music and luxury materials that make it comfortable and convenient without feeling cramped (seriously, it's like the Tardis and they thought of everything). And a big shout out to my hairdresser Mike Paraliki—an absolute legend when it comes to hair, and just a joy to chat with and be around. If you’re ever in need of a haircut on the fly, trust me, I can’t recommend "The Beast" enough!

6 de setembro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thanks, Cos. This review made our day! We’re so pleased that “The Beast” has been a game-changer for you and that Mike has been able to accommodate your schedule—even for those midnight cuts. We’ve put a lot of thought into making the mobile salon feel just as luxurious and convenient as being in the salon, so it’s great to hear you’ve had such a positive experience. We really appreciate your recommendation and look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Amazing service

I got a great price for GHDs and they arrived super fast and well packaged.

2 de agosto de 2024
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Resposta da stonehillshair.co.uk

Thanks, Joy. We strive to offer great service and competitive pricing, so it’s great to hear you had a positive experience. We appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Great product and great prices

Great product and great prices. Very fast delivery and great service.

11 de julho de 2024
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Resposta da stonehillshair.co.uk

Thanks, Waseem. Great to hear you’re happy with the product, pricing, and fast delivery. We appreciate your review!

Avaliado com 5 de um total de 5 estrelas

I ordered some hair product and the…

I ordered some hair product and the service was very quick and received my product safely and packaged well, will use again

22 de julho de 2024
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Resposta da stonehillshair.co.uk

Thanks, Donna. Glad to hear your order arrived quickly and safely. We appreciate your review and look forward to helping you again.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery. Top class product at a great price.

11 de julho de 2024
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Resposta da stonehillshair.co.uk

Thanks, Louise. Great to hear you’re happy with the fast delivery and quality. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Very happy

Easy to use Web site - efficient service - very happy - will use again.

10 de julho de 2024
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Resposta da stonehillshair.co.uk

Great to hear, Tommie. We’re really pleased you found the website easy to use and the service efficient. Looking forward to having you shop with us again.

Avaliado com 5 de um total de 5 estrelas

Happy customer

Website was easy to navigate and I was very please to find the product I wanted. The transaction was simple and delivery was speedy. I was kept informed about my delivery every step of the journey. Extremely satisfied with my buying experience and would definitely recommend this company. Thank you!

2 de julho de 2024
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Resposta da stonehillshair.co.uk

Thanks for your thoughtful review, Eileen. It’s great to know you had a smooth shopping experience and felt informed throughout. We really appreciate your recommendation and are glad you found exactly what you were looking for.

Avaliado com 5 de um total de 5 estrelas

The Best Salon in Welwyn

6/6/2024
Today my second visit to your salon not for me but for my close friend which she did hair and cut put her weg on, we are so amazed and Greatful the staffs in stone hills Welwyn garden city branch is very friendly and helpful.Well done
God will bless you all especially the staffs who assist my friend .and give more positive thoughts really appreciated.
All I can say that if you are looking for a place to have your hair done always visit stone hills Welwyn branch they are best ,again thank you for what you did today ...God bless

6 de junho de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thank you so much for your kind words, Sigasig. We’re touched that you and your friend had such a positive experience with us! It means a lot to know that our team made you feel welcomed and looked after. We appreciate your recommendation and hope to see you both again.

Avaliado com 5 de um total de 5 estrelas

Tried a new salon… NO REGRETS!

I had my hair done at Stonehills for the first time on Saturday. It was a great experience from the start the salon had a really friendly atmosphere and was very welcoming. Heidi was brilliant - she was realistic with me about what we could achieve and she delivered an amazing transformation! I have had so many comments on how much the new colour and style suits me and my hair looks and feels SO much healthier! Thank you so much Heidi! I can’t wait to come back on the next part of my hair journey!

4 de maio de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

We’re so happy to hear you had a great first experience with us! It’s always the goal for you to leave loving your hair, so it’s great to know you’re happy with the transformation. We look forward to welcoming you back for the next stage of your hair journey.

Avaliado com 5 de um total de 5 estrelas

Easy to order and swift delivery

Easy to order and swift delivery. Realistic price.

8 de abril de 2024
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Resposta da stonehillshair.co.uk

Thanks, Chris. Great to hear you found the ordering process simple and delivery swift. We always aim to offer fair pricing, so we appreciate your feedback.

Avaliado com 4 de um total de 5 estrelas

Arrived on time.

Arrived on time.. no delays

8 de abril de 2024
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Resposta da stonehillshair.co.uk

Thanks, Julie. Glad your order arrived on time with no delays. We appreciate you taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

Thanks for the quick delivery of my…

Thanks for the quick delivery of my order. Delighted with my first order experience!

15 de abril de 2024
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Resposta da stonehillshair.co.uk

Thanks, Kathleen. We’re delighted to hear your first order arrived quickly and that you had a great experience. We look forward to helping you again.

Avaliado com 5 de um total de 5 estrelas

Michael is a very talented hairstylist

Michael is a very talented hairstylist. He suggested a beautiful hairstyle that well suited to my facial features and changed my entire look with extensions added. I absolutely love it!

He also educated me about extentions aftercare, products and how to make sure curls hold in place.
I strongly recommend Michael to everyone.

18 de fevereiro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thank you, Angie. It’s nice to hear how much you love your new look!

The process of consulting, creating a style that truly suits you, and ensuring you have the right knowledge for aftercare is exactly what we strive for. For us it’s more than just the end result—it’s about finding what works best for you and making sure you feel confident in maintaining it.

We really appreciate your recommendation and are so pleased you had such a great experience. Looking forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Fabulous salon and brilliant stylists

Fabulous salon and brilliant stylists. Highly recommended. The salon has a lovely atmosphere and is super modern.

13 de março de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thanks, JanO. We’re so pleased you love the atmosphere and feel of the salon. Creating a welcoming space with a talented team is always our goal, and it’s great to hear that came across in your experience. We really appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Great and speedy delivery of a GHD…

Great and speedy delivery of a GHD straightener , they were cheaper than other platforms and offered a free £45 gift ..

4 de março de 2024
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Resposta da stonehillshair.co.uk

Thanks, Paul. Great to hear you were happy with the fast delivery and the value we offer. We always aim to provide competitive pricing along with a great shopping experience. Enjoy your new GHDs!

Avaliado com 1 de um total de 5 estrelas

Painful experience

I booked an appointment on a Friday evening with the idea of pampering myself after a long week at work.
This was my first visit at Stonehills, I usually go to Greys, and I had some expectations, considering that the prices are higher, so I expected a nice treatment. I booked an appointment with Naeve and although she seems like a perfectly lovely girl, my experience from this visit was very disappointing to say the least.
Starting with the wash, she was pulling my hair a lot whilst washing it, which made this part of the experience rather unpleasant (and I usually quite enjoy this part of the process). The hair massage must be the first ever massage I did not enjoy even a little bit. This is usually the nicest and most luxurious part of the process but in this case I was just uncomfortable and waiting for it to be over.
Then we moved onto the haircut, she combed my hair with a very sharp comb which was causing a lot of pain, to a point where I thought she might cause damage to my scalp. I did make note of it but it didn't get much better unfortunately. The blow dry experience was very similar, she kept pulling my hair very carelessly and it was very very painful. You could tell from my face that I was in pain, and I did flag it on a few occasions. I was in so much pain after this whole experience, I was considering walking out of the salon. Every part of my experience was absolutely awful. Getting a haircut is a self care ritual and a luxurious pleasant experience, I've never experienced anything like this. Never.
While Naueve seems like a lovely girl, she was rather careless with the way she was pulling my hair and caused me a lot of pain. Overall experience is very very disappointing.

9 de fevereiro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Dear Niya,

We appreciate your detailed feedback about your recent appointment. We're truly sorry for the less-than-pleasant experience you feel you had. We take your comments seriously and are actively looking into the matter.

We have sent you a personal email to address your concerns directly and offer a suitable solution.

Your satisfaction is our priority, and we appreciate your understanding as we are continuously learning and striving to deliver a 5 star service.

Looking forward to the opportunity to welcome you again.

Avaliado com 5 de um total de 5 estrelas

Curly hair

Andy was amazing. I’ve got very curly/frizzy hair. He gave me advice & useful tips on how to manage my hair. Atmosphere inthe saloon is friendly and welcoming. Highly recommend this saloon.

14 de fevereiro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Hi Kathy, thank you for taking the time to review us, your feedback is valued and we’ll be sure to pass it on. We look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Very friendly salon

Very friendly salon, all the staff are very welcoming, stylist are of a very high standard, all my family get their hair done at Welwyn Garden City Stonehills, the salon is very clean and comfortable, I have been a customer for years, and would recommend to anyone.

8 de fevereiro de 2024
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Hi Wendy, thank you for leaving a review and being a loyal client! We're thrilled to hear that you and your family are happy. We look forward to welcoming you back again.

Avaliado com 5 de um total de 5 estrelas

This is my first time at this…

This is my first time at this hairdressers and it was an amazing experience for me. I loved the finished look afterwards and they took great care when styling and cutting my hair. Excellent quality service overall, I will come again soon.

31 de dezembro de 2023
Avaliação não solicitada
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Resposta da stonehillshair.co.uk

Thank you, Yemima. We’re so pleased your first visit was such a great experience! Taking care to ensure the perfect finish is always our priority, so it’s lovely to hear you felt that throughout your appointment. We look forward to welcoming you back soon.

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