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Stonezim Travel Avaliações 

11
•
O TrustScore é 4.5 de um total de 5

4,4

Agregador de viagens
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Detalhes da empresa

  1. Agregador de viagens

Escrito pela empresa

StoneZim Travel is a premium travel service dedicated to providing personalized and responsive travel solutions tailored to meet the unique needs of each client. Our commitment lies in offering an exceptional travel experience, with meticulous attention to detail, value for money, and the highest standards of professional courtesy. Whether you're planning a local getaway or an international adventure, we go above and beyond to ensure your journey is seamless and enjoyable. From custom itineraries to exclusive deals, StoneZim Travel is your trusted travel partner.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

11 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,4

Todas as avaliações

(11)

3 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

The service was top notch and…

The service was top notch and communication is effective. They allowed us to stagger our payments for our holiday of 6pax.

20 de dezembro de 2025
Avaliação não solicitada
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Resposta da Stonezim Travel

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found our service top notch and our communication effective. We understand that planning a holiday for a group of 6 can be a big commitment, so we’re glad our flexible payment option helped make your travel plans easier and stress-free.

Thank you for choosing and trusting Stone Travel. We truly appreciate your support and look forward to helping you create more amazing travel experiences in the future. ✈️🌍

— The Stone Travel Team

Avaliado com 5 de um total de 5 estrelas

Great personal service

The team at Stone Travel assisted me in getting tickets for two unaccompanied minors (one being under 5) which was so difficult and almost impossible but they persevered to make sure my kids got to travel..

I was also impressed by how they were messaging to check if the kids had checked in and if they had arrived OK. It was a personal touch which you hardly get these days from a business. Great service and I'll definitely use them again for our travel plans 👏

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Stonezim Travel

Resposta da Stonezim Travel

Thank you so much for your kind words and for trusting Stone Travel with something so important — your children’s journey.

We understand how stressful travelling with unaccompanied minors can be, especially when one is under 5, so we’re truly glad we could support you every step of the way. Your peace of mind is always our priority.

We’re especially happy to hear that our personal follow-ups made a difference. At Stone Travel, we believe travel should feel safe, caring, and human — not just transactional.

Thank you once again for choosing us. We truly appreciate your trust and look forward to assisting you with your future travel plans. ✈️👏

— The Stone Travel Team

Avaliado com 5 de um total de 5 estrelas

Efficient and dedicated service

Efficient and dedicated service

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Stonezim Travel

Resposta da Stonezim Travel

Thank you for your feedback! We truly appreciate your support and are glad you experienced our efficient and dedicated service. We look forward to assisting you again soon. ✈️

— The Stone Travel Team

Avaliado com 5 de um total de 5 estrelas

Was well informed about my traveling…

Was well informed about my traveling arrangements and well informed as they were updating me all the times

24 de maio de 2025
Avaliação não solicitada
logotipo da Stonezim Travel

Resposta da Stonezim Travel

Thank you for your kind feedback! We’re glad you felt well informed throughout your travel arrangements. We truly appreciate your trust and look forward to serving you again.

— The Stone Travel Team

Avaliado com 5 de um total de 5 estrelas

I recently booked a trip with Stone Zim…

I recently booked a trip with Stone Zim Travel and had an AMAZING experience! From the initial consultation to the final departure, the team was attentive, knowledgeable, and went above and beyond to tailor the perfect itinerary for me. The attention to detail, professionalism, and personalized service exceeded my expectations. I've already recommended Stone Zim to friends and family!

5/5 stars isn't enough - I'd give them 10 stars if I could

28 de março de 2024
Avaliação não solicitada
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Resposta da Stonezim Travel

Wow — thank you so much for this incredible review! 🌟

We’re truly grateful for your kind words and for trusting Stone Zim Travel with your trip. It means a lot to hear that our attention to detail, professionalism, and personalized service made such a positive difference.

Your recommendation to friends and family is the highest compliment we could receive. Thank you for your support — we look forward to planning many more amazing journeys for you in the future! ✈️🌍

— The Stone Zim Travel Team

Avaliado com 5 de um total de 5 estrelas

My ticket was issued on time i had paid…

My ticket was issued on time i had paid in advance ...the agency kept checking in on me while i was away as it was Covid times. I had to change my travel date back to zim on short notice and everything was done smoothly. Ive recommended my whole family to travel using stonezim . Im a very happy client.

21 de junho de 2024
Avaliação não solicitada
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Resposta da Stonezim Travel

Thank you so much for your wonderful review and for trusting Stone Zim Travel.

We’re delighted to hear that your ticket was issued on time, your travel changes were handled smoothly, and that our team stayed in touch to ensure everything went well while you were away. Your peace of mind is always our priority.

We truly appreciate your recommendation to your family and are grateful to have you as a valued client. We look forward to assisting you with many more travel plans ahead.

— The Stone Zim Travel Team

Avaliado com 5 de um total de 5 estrelas

Nyasha is phenomenial and his communication is bar none

Nyasha is a long time friend of mine , his communication skills with me as a client is extremely good.

I would suggest that StoneZim gets more agents so he is not overwhelmed .

I travelled with my while family and Nyasha made sure he dealt with everything calmly and in a timely fashion

15 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Stonezim Travel

Thank you so much for your honest and thoughtful feedback. We truly appreciate your kind words and your continued trust in StoneZim Travel.

We’re glad to hear that your family’s travel arrangements were handled calmly and in a timely manner — delivering reliable and clear communication is something we take great pride in.

We also value your suggestion and are continually working towards strengthening our team as we grow, so we can continue providing the level of service our clients deserve.

Thank you once again for your support and loyalty. We look forward to assisting you and your family again in the future.

— StoneZim Travel Team

Avaliado com 5 de um total de 5 estrelas

Everything was amazing

Everything was amazing

15 de novembro de 2023
Avaliação não solicitada
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Resposta da Stonezim Travel

Thank you so much! We’re delighted to hear everything was amazing. We truly appreciate your support and look forward to assisting you again soon.

— StoneZim Travel Team

Avaliado com 5 de um total de 5 estrelas

Stonezim travel did all the bookings…

Stonezim travel did all the bookings for me flights and hotel
They handled my delayed flight and missed connection with professionalism and expertise. They promptly rebooked my flight and kept me updated throughout. His calm and patient approach reduced my stress
levels.

Highly recommend Stonezim for their outstanding customer service. Thank you for turning a frustrating experience into a smooth resolution!"
Will definately work with them again

10 de junho de 2024
Avaliação não solicitada
logotipo da Stonezim Travel

Resposta da Stonezim Travel

Thank you so much for your kind feedback! We’re glad we could support you through the disruption and turn things around smoothly. Your trust means a lot to us, and we look forward to working with you again. ✈️

— StoneZim Travel Team

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