Anne, who helped me on the phone, and the young lady who served me at the Worthing branch, were both first class examples of what excellent customer service can look like. Thanks so much ladies.
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Veja o que dizem as avaliações
I have been charged for 24 hours access and a customer service person today between 5:20 to 5:29 told me i have no access and just hang the phone on me when I am desperately late to work and cannot ac... Ver mais
It started with 2 great conversations with Cecil at the Home Base. Hey Cecil well talk again. Then I met Syed at the Burlington Facility. A great man and now a friend. I spoke with Heather at Illinois... Ver mais
A empresa respondeu
Simon at StorageMart in Brighton (BN2 0DF) was FANtastic. He kindly listened and sought out several units that would suit my needs. He was thorough in his explanation of terms and conditions too. I am... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre StorageMart
Escrito pela empresa
In addition to renting self storage units, StorageMart sells moving and packing supplies in every storage office. These supplies include items such as cardboard boxes, specialty boxes, tape, bubble wrap, mattress covers and much more.
Self Storage, Commercial Storage, Car Storage, Boat Storage, RV Storage, Moving & Packing Supplies, Personal Mailboxes (PMB's)
Escrito pela empresa

100% Satisfaction Guarantee
If you're unhappy, your next month is Free
Informações de contato
Estados Unidos
- help@storage-mart.com
- storage-mart.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I DO NOT RECOMEND storage mart!
I was with Extra Space which was bought out by Storage Mart. My personal insurance was not transfered from the bought out company, nor was it disclosed it didnt. These people are not transparent or clear with their policies. Rate increases and ridiculous fees to their customer service are just terrible.
Look else where, the stress and headaches are not worth it!

Resposta da StorageMart
Great service! Flexible and accommodating!
Great service! Very flexible and accommodating! Thoroughly answered all my questions. Very kind and polite service! Highly recommend!!

Resposta da StorageMart
Storage mart was great
Storage mart was great! Wesley was incredible helpful and I would absolutely get another unit because of his great service!!!

Resposta da StorageMart
Local super propre
Local super propre, très sécurisé et surtout personnel très attentionné et professionnel. Nous avons visité quelques entrepôts dans la région de Québec et celui-ci est d'une classe supérieure.

Resposta da StorageMart
Great service.Idania was well informed…
Great service.Idania was well informed and very professional.Thank you for your help.🙂

Resposta da StorageMart
My items have been stored for only 10 months and everything is covered with a large amount of dusty DIRT at Storage…
My items have been stored at Storage Mart in Pleasant Valley for 10 months. ALL my items are covered with A TON of dusty dirt. They don't seem to care that this storage is not air tight from outside dirt.

Resposta da StorageMart
From Parking Spot to Investment Portfolio (Except We’re the Ones Paying!)
Ah, StorageMart—where your outdoor, uncovered parking spot somehow appreciates in value faster than tech stocks in a bull market.
We’ve been renting the exact same piece of asphalt—no roof, no walls, no power, no nothing—since late November 2022. At the time, the monthly rate was $69.99. Fast-forward to today and we just received another rate hike: now $119.99/month. That’s a 71.5% increase in under two years.
For comparison:
The S&P 500 gained around 25% last year.
Gold is up roughly 13%.
Oil rose about 10%.
StorageMart? Apparently, unguarded rectangles of asphalt are the hottest-performing asset of the decade.
Their response to any complaint? “Storage units are commodities.” Right—because nothing screams global market volatility like a 8x10 parking space behind a fence in Missouri. For the record, real commodities include wheat, copper, and crude oil—not sunbaked patches of pavement with potholes.
And the cherry on top? I just checked their website. They’re advertising the exact same parking space for $94/month AND a free month for new customers. So let me get this straight: new renters pay less and get freebies, while loyal, long-term customers are squeezed like a lemon at a summer picnic?
If you enjoy being financially gaslit, StorageMart is the gold standard. If not, run—don’t walk—to literally any other facility that values customer loyalty.

Resposta da StorageMart
We are very happy with Storage Mart
We are very happy with Storage Mart. Jason was extremely helpful with all of our questions. Unit was neat and clean. Prices are best around. Easy to rent unit size we needed. Website was easy to navigate and set up in portal for payments etc.

Resposta da StorageMart
Jay was very helpful and made getting a…
Jay was very helpful and made getting a storage unit very easy. He was very knowledgeable and made my move less stressful!

Resposta da StorageMart
Storage Mart on James Ct
The fella Casey who works the office is very polite and courteous, knows his stuff and very informative. Speedy visit. Good place to rent from. Does have a few bad apples working from time to time who have no coothe.

Resposta da StorageMart
Storage Mart in North St
Storage Mart in North St. Paul MN! They are shady and give you one initial rate,then they spike it like crazy! I went from $93.99 to $180 and the best they could do was give me $7 off! It was so insulting! Anyway, I now have to move all my belongings to another location NOT STORAGE MART! So dissapointed!

Resposta da StorageMart
I wouldn’t even give them a 1
I wouldn’t even give them a 1, but this is their lowest rating. I have had problems with them from the beginning. They give you a cheap rate & within 2 months they go up on the rate, and not just a few $. Mine went up like $30. And they chg what they want once you give them your bank information. Rather it is their mistake or not they DO NOT make adjustments to your bill. I sent my Home Owners Insurance policy to them & they charged me for the insurance coverage again on 2 units the following month. And they are not returning my calls.

Resposta da StorageMart
Easy to work with
Easy to work with! Jared was a great help ☺️

Resposta da StorageMart
I went into your location on Adelaide…
I went into your location on Adelaide St on London, ON to inquire about a unit. Melody was wonderful to talk to. She answered all my questions and was very professional. Definitely will be using this location for my storage needs.

Resposta da StorageMart
We have used the Braun location in San…
We have used the Braun location in San Antonio Texas for about 3+ years now the manager there Kelley is superior. Great customer service very understanding and so helpful to us. If all managers were this, please let Kelley know our appreciation and I am very pleased with her, and her service

Resposta da StorageMart
Mariana at StorageMart Thousand Oaks, the BEST
Mariana at StorageMart Thousand Oaks has been helpful to me on numerous occasions through this past year. From forgotten codes to lost keys and corrected invoices I always felt that her customer focus was always apparent. There couldn't be a better facility manager!

Resposta da StorageMart
We stored our brand new camper trailer…
We stored our brand new camper trailer at StorageMart in Spokane Valley, WA under a secured locked front gate and barbed wire fencing around entire perimeter with the understanding it would be safe and secure. Their front gate broke so they unlocked a side gate for 4 days waiting to fix the main gate so tenants could access their units. However this action allowed anyone entry and our camper was damaged and broken into! StorageMart didn’t even let us know about the gate issue so we could move our camper to a safe location! Then they denied claim to this and we had to personally pay for the damage! They are a terrible company! I wouldn’t recommend doing business with them!

Resposta da StorageMart
Top class depot in Brighton
I have used StorageMart in Brighton for several months in connection with my work. I cannot thank Geoff and Simon for their help it has made my life so easy advising me when my parcels arrived and often helping with them as they have often been big and awkward. I would no hesitate in recommending this depot to anyone looking for storage and two friendly guys always willing to help.

Resposta da StorageMart
Everything was excellent on my first day
The owner of the storage I'm currently using changed a few months ago. I'd paid a year's rent to the previous owner, but I received an email two months before the expiration date stating that the contract would be renewed. The contract only pursued the owner's profits, which was naturally unacceptable, so I decided to rent this new storage. I made the reservation online early in the morning, and when I went to the office at noon, the woman in charge was very kind and explained everything to me, making me feel very comfortable. The facility was also very clean and well-maintained, and the quality was far superior to the place I had rented before.

Resposta da StorageMart
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