The process of booking and completing the unit was very easy and efficiently processed. The location of the Motherwell units was ideal and handy for where I live. The units are compwtively priced a... Ver mais
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Veja o que dizem as avaliações
I have been using Storage Vault for around a year now and have had a fantastic experience throughout. Their prices are among the most competitive I could find, offering excellent value for m... Ver mais
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Got 2 Storages from them while I was waiting to get my new house. Very secured and clean facilities. 2 times I had to call the office and Kenneth was very helpful, polite and always making sure that I... Ver mais
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Renting a unit in the Motherwell facility for approximately six months has been a good experience. The premises are clean, the signage clear, and the range of unit sizes provides a good choice. Managi... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
With 50% off your first 2 months, we offer storage units for everyone. Storage Vault offer Self-Storage facilities in Glasgow & Paisley.
Informações de contato
1 Macdowall Street, PA3, Glasgow, Reino Unido
- 0141 889 1000
- info@storagevault.com
- storagevault.com
4,5
Excelente
804 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Superb service throughout the hire
Superb service throughout the hire. Very helpful and plesent staff. Highly recommended.
7 de fevereiro de 2024
Avaliação não solicitada
Excellent and Efficient Service
I want to commend Storage Vault in Paisley for the excellent service that I have received from them. From the moment that I entered their office, I was cheerfully greeted by Deborah and Jordan. They showed me what space was available and explained their procedures.
I am impressed with their very friendly and professional service. I had visited other storage facilities in order to make an informed decision and decided to use their services. Both Deborah and Jordan understood my anxiety and offered assurances. Their processes are streamlined and the forms were electronic and very easy to complete.
Thank you for an excellent service.
31 de janeiro de 2024
Avaliação não solicitada
Resposta da Storage Vault
Hi Gail,
Thank you for taking the time to leave us this fantastic review on your experience with us at Paisley. We are really happy to hear both Deborah and Jordan were able to help from the enquiry process to move in and good to hear they were able to make you feel comfortable and reassured you and we are happy you decided to store with us.
It has been lovely getting to know you and we wish you all the best during your stay and if you need anything else in the meantime please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Excellent service from Storage vault
Deborah and Jordan have offered us excellent service, liaising with our removal company and keeping us informed about the process along the way. They were straightforward and very easy to communicate with- would highly recommend. Many thanks Sue
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Storage Vault
Hi Sue,
Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you have received excellent service from the team and we are pleased to hear everything was updated to you through every stage of the process.
Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Motherwell Storage Vault
Originally enquired about storage space at Motherwell and within a few weeks I got a call back to say a unit was available. Originally spoke to Miriam on my first visit and then dealt with Stefini when I went back and she sorted all the paperwork and arrangements. I found both members of staff to be welcoming, friendly, efficient and professional and they were also happy to answer any questions and queries I had. Its nice to be greeted with a smile when you first walk into the reception area.
I’ve got this storage longterm so if any issues pop up then I’m more than comfortable to deal with both of the girls.
Thanks guys :-)
27 de janeiro de 2024
Avaliação não solicitada
Resposta da Storage Vault
Hi John.
Thanks for taking the time to leave us such lovely feedback, much appreciated.
We are very happy we could assist you within your storage search and can continue to provide you with great customer service.
Thanks again John and pop into the reception anytime
Stefini and Miriem at Motherwell.
15% price increase with 7 days notice
Beware of their pricing mechanism - notified with 7 days notice of a 15% price increase
Unacceptable to increase a price with such little notice, particularly given the notice period in the contract to terminate is longer
Have been a loyal customer for seven months, and been understanding when they've made mistakes
One such mistake was locking me out of my own unit for a week or so. They were supposed to lock another unit, but clearly unable to follow their own internal instructions
25 de janeiro de 2024
Avaliação não solicitada
Not Worth It
Poor service, Big Yellow or SafeStore are far better.
31 de janeiro de 2023
Avaliação não solicitada
Huge thanks to Jordan and Deborah
I just want to say a big thank you to Deborah and Jordan for their help and professionalism.You have made a stressful time a lot easier and I will definitely be recommending you to friends and family.
Marie Nicolson
19 de janeiro de 2024
Avaliação não solicitada
Resposta da Storage Vault
Hi Marie,
Thank you for taking the time to leave us this great review on your experience with us at Paisley/ We are really happy to hear Deborah & Jordan helped from enquiry to move in and were able to take some stress off you and made the process easy and straightforward for you.
It has been lovely getting to know you and thank you once again for choosing to store with us we wish you all the best with the move and if you need anything during your stay please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Fully recommended
A well maintained storage centre with a really helpful and friendly team. I have no problem in recommending this supplier.
13 de janeiro de 2024
Avaliação não solicitada
Resposta da Storage Vault
Hi Peter,
Thank you for taking the time to leave us the lovely review on your experience with us at Paisley. We are really happy to hear you were happy with the storage unit and facility and found the team to be helpful & friendly as this is something we do pride ourselves in.
It was lovely getting to know you and thank you once again for choosing to store with us we wish you all the best for the future.
From Deborah & Jordan team Paisley.
Great Experience and Super Helpful
I needed 1 unit or possibly 2 so they gave me 1 unit and provisionally reserved the adjacent one until I was sure what was required, as it turned out I did need both units as I was moving my mother from Northern Ireland to Scotland. Nyree was extremely helpful and communication was excellent throughout. Both units were brand new and wood lined.
23 de dezembro de 2023
Avaliação não solicitada
Easy to work with!
Very easy to work with, and the facility that I use in Victoria is extremely well-run and clean.
The staff there were exceptional getting me set up with a new unit, and when I wanted to change they were very helpful as well!
19 de dezembro de 2023
Avaliação não solicitada
I required a few temporary storage…
I required a few temporary storage units for a house and business move. MIriem & Stefini At the Motherwell branch were fantastic understood my logistics I was facing and helped with the right storage solutions. The units were very clean and tidy. Would definitely recommend and would use again
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Christopher.
Thanks for taking the time to leave us this fantastic review.
We were very happy to help you in your storage search and please recommend us to all family and friends.
Thanks again for the gifts it is very much appreciated.
Have a lovely New Year when it comes.
Stefini and Miriem at Motherwell.
The guys I spoke to helped me out and I…
The guys I spoke to helped me out and I was able to get a unit the same day at a great rate.
Love how secure the units are that you have to enter your unique code to enter the car park, the location of where the unit is as well.
Can't ask for much more.
7 de dezembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Heather
Thank you for taking the time to leave us this great review on your experience with us at Paisley.
We are really happy to hear that your full process from enquiry to move in was an easy process and you are happy with the security and location of the site as this is something we pride ourselves in.
Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah & Jordan Team Paisley.
After been let down last minute by…
After been let down last minute by Kangaroo storage.
Alex and Lisa from the Glasgow cambuslang branch came to my rescue.
Absoulte fantastic staff so quick and efficent made me feel so at ease.
I have reccomended to all my friends and family.
Already got them a booking for next year.
Amazing Team
Thanks again
Danielle Mortimer
4 de dezembro de 2023
Avaliação não solicitada
First time using a storage company
This is the first time I've used a storage company and I have to say, I've been very impressed with Storage Vault. very clean, dry and bright. I took the discounted 2 months on a 75 square foot unit as I was moving home and will most definitely use the services again as my new home didn't have a shed so this allowed me time to built a shed and let me come and go as I pleased. Miriam has been fantastic and I would highly recommend Storage Vault.
4 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi There.
Thank you for taking the time to leave us a 5 star review.
We are very happy that we could help you along in your storage search and if you do ever require space again please dont hesitate to get in touch.
Take care
Stefini and Miriem at Motherwell.
This is the second time that I have…
This is the second time that I have used the Storage Vault, Coatbridge and when I enquired how much a unit would be Miriam got in touch. I told her when I wanted the unit and hopefully would only need it for a month. Unfortunately I had to postpone when I needed the unit for and Miriam said to let them know when I would need it and they would hopefully be of help which they were. Cara was very helpful whenever I went into the office.
23 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Irene.
Thanks for much for leaving us a 5 star review.
Sorry to hear about your delay, however when you do need us again we will be here for all your storage needs, just give us a call direct on 01236 809160.
Take care and hopefully we will get to see you again soon.
Stefini and the Coatbridge Team.
Excellent service no fuss and straight…
Excellent service no fuss and straight forward I have been with them for over a year and needed to downsize my storage unit and it was all done in under 30 minutes perfect 👌
18 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Ben
Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear that the whole process was quick and easy.
Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.
From Colin & Jill team Dundee.
The lady Gill on my initial call she…
The lady Gill on my initial call she was so nice explained everything so well and made everything straight forward for me. Great team great set-up would and will definitely recommend.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Thank you so much for taking the time to leave this fantastic review on your experience with us in Dundee. We are really happy to hear Jill has been helpful and made the whole process easy for you and will ensure this feedback is passed on.
Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.
From Colin & Jill team Dundee.
Highly recommended
Deborah and Jordan have been amazing since my initial enquiry. They were very understanding of the circumstances and extremely helpful, keeping in contact throughout the process. My items are now safely stored with the added bonus of a 50% discount for the first 3 months. I can't recommend them highly enough.
17 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Andrea,
Thank you for taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear you found the team friendly and helpful and have been happy with everything from enquiry to move in, we really appreciate the kind feedback and will ensure this is passed onto the team.
Thank you once again for choosing to store with us and if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Stuart and Lynda
Stuart and Lynda
We had the best experience when having to use a storage unit for our new kitchen.Deborah was the most pleasant and helpfui girl and made everything so easy for us we couldnt praise her enough.
10 de novembro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Lynda & Stuart,
Thank you so much for taking the time to leave this fantastic review on your experience with us at Paisley. We are really happy to hear Deborah has been helpful and made the whole process easy for you and will ensure this feedback is passed onto her as we are happy to help in anyway that we can.
Thank you once again for choosing to store with us if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah & Jordan team Paisley.
Jordan and Kenny were very helpful
Jordan and Kenny were very helpful and informative pre and during our house contents move into a unit. They were also patient and helpful during completion of paperwork.
Andrew andMargaret
23 de outubro de 2023
Avaliação não solicitada
Resposta da Storage Vault
Hi Andrew & Margaret,
Thank you taking the time to leave us this great review on your experience with us at Paisley. We are really happy to hear the you have found Jordan and Kenny helpful and informative from enquiry to move in and will ensure this great feedback is passed onto them.
Thank you once again for choosing to store with us we wish you all the best with the move and if you need anything else during your stay please let us know and we will be happy to assist.
From Deborah, Jordan & Kenny team Paisley.
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