I'll be honest, I was nervous when the only email I received said 'your order has been completed' with no next steps or expected delivery date. It could've meant made, dispatched or delivered and cl... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great products of high quality that make lovely gifts. I have bought from Storyteller on occasion and my orders always arrive well packaged. Only issue I have found is with communication. I’d left a c... Ver mais
Being an avid traveller I find collecting the storyteller flags a great way to remember my journeys. You can just order the countries flag and add them to your unique key ring collection and if you... Ver mais
For Christmas 2025, I decided to buy my whole family a flagmate and set of flags each. They are absolutely fantastic, I love them, and my family love them too. They are the perfect way to remember ti... Ver mais
Detalhes da empresa
Escrito pela empresa
Travel accessories that help fund educational projects.
Informações de contato
Reino Unido
- storytellertravel.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 41% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've always had an excellent experience…
I've always had an excellent experience when buying anything from Story Teller. I've been getting bits and pieces from them in some form since 2020.
I've got the flag of each country I've been to now (which is quite a few), the only thing that would make it better for me is US State Flags as we're on a mission to visit as many States as we can but at the moment there's only one USA flag, this means I'm missing out on about 6 flags so far.
I emailed once and asked for Tenerife and this was added no issue, always had great customer service - I once was a flag down but this was made and sent to me the next day with apologies.
I love having my Flag Mate on my bag when I travel and lots of people at the airport have asked me where I have got it from.
Initially bought a keyring and 5 flags…
Initially bought a keyring and 5 flags for my 10 year old son who loves travelling. Since then we have purchased a further 10 flags and he’s slowly adding to his collection. It is fantastic quality and has become a talking point when travelling
Great!
I order quite regularly to keep up my collection and always no issues at all! Lovely quality
Good quality products
Good quality products. On one occasion there was a flag missing and I did have to chase them via email twice for it to be sent eventually.
Great memory reminders
Swift delivery
Will correspond promptly if you email.
Would like confirmation when it's been posted
Customer service lets down what could be a lovely product
Have purchased a few times now, and am generally happy with the flags themselves. But only if you're looking at purchasing a standard flag/bundle with no engraving.
I sent an email to raise a concern about the engraving on my latest order (it wasn't as I'd specified). I never heard back, so instead used the contact form on the website. I was told that this wouldn't be reissued. I asked that the website be updated so it was clearer for engraving instructions (i.e. specific line 1/line 2 fields), and am disappointed to see this has not been done. I also asked why I'd had no reply to the original email and was told they had no record of it.
For a small business, it's a dangerous game to play - yes the profits will be limited at this stage, but their customer service means I won't recommend to others, and sadly probably won't buy more.
I started by buying 2 flags for my…
I started by buying 2 flags for my granddaughter and I was so impressed by their quality that I have since bought many more, plus 2 key rings, for various family members and friends. Everyone I’ve given them to has been delighted, especially with the personalisation on the back! The communication has been brilliant too, with questions answered quickly. I cannot recommend Storyteller highly enough! Thank you.
Beautiful product
I was bought my Flagmate as a Christmas gift to keep track of my travels. I absolutely love it. The flags are perfect in colour and of good quality. I have since received more flags as gifts and will definitely be getting more!
I love love love this item
I love love love this item, as a keen traveller I love collecting my flags that are a constant reminder of all the wonderful places I’ve been to and the beautiful memories that have been created.
Thank you for creating this item, there are many companies that have similar items, but nothing compares to the storyteller flags!
Will forever be a customer. ❤️
Great
The flags are really well made, and the engraving option makes them such a nice keepsake. I’ve used the company multiple times and plan on continuing to use them each time I travel somewhere new!
An amazing company
This is such an amazing company. I came across it 3 years ago and bought myself the flatmate and 3 flags, initially thinking they were a cute addition to my keys, It’s now an obsession. I now have 17 flags and am always thinking of where to go next just to get a new one! I carry my flatmate on my bag where ever I go and it’s always a great conversation starter! It’s eye catching and everyone asks to see it! All the proceeds are for a great cause too! The customer service is really good. The personalisation is great so I don’t forget the details. We are a family of 5 and all have one. Hoping more flags will be available soon..
Found this company at the beginning of…
Found this company at the beginning of 2025, and love the flag idea and even better your flag can be engraved
I love this idea and product
I love the flags and the whole idea of it. Myself and my partner have our own so we are building up our collection. Overall our experience has been very good. There was one time for some reason I found it difficult to put the engraving in the order but it has since been fine. Also one time where one flag didn’t turn up with the rest of the order so we had to chase it a couple of times, but whoever it was we spoke to was very nice and helpful and got it sorted for us. Am just about to place my next order so will use and recommend again.
Storyteller flags have become a staple…
Storyteller flags have become a staple of my travelling. The flags and flatmate are a very high quality and I would recommend them to anyone who is a keen traveller
Fabulous idea these little flags.
Fabulous idea these little flags.
Do not buy!!!
I had previously written a good review for this company. But they have gone downhill dramatically! I ordered on the 1st of this month and have not received anything, and had no response to my email asking for information! I have previously bought from this company multiple times, but I will not be doing so again! I want my money back!
Always quality well made products…
Always quality well made products received. I have ordered over 6 x from this website and never had a problem. Sometimes a little slow to ship and not kept updated on the journey but the products and pricing are amazing
Good quality flags, received quickly
My Daughter loves her flags detailing where she’s travelled. Always received the flags in a reasonable time. The flags are good quality and the engraving is done well. My only criticism is that I’ve never received a confirmation of order email which does leave you wondering if the order has gone through.
Great company
Done many orders with this company and all been top notch never had a problem
Shockingly disappointing customer service!
Used this company for many orders but my latest experience has been awful, received flags that were engraved wrongly, one totally missing. Contacted Storyteller via their website, which is very antiquated. Had no response. Sent a second enquiry, where I was asked to provide details again. Still no flags arrived. Contacted Bhav Patel, the company’s Founder, via email on numerous occasions to be told of the numerous errors their end and promises of the missing flags that would be sent to me. Was even told I would receive a refund. This issue has been going on since 3 June 2025 and to date, still no flags or refund - absolutely shocking customer service - will not be using this diabolical company again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








