I bought a pair of Gower shoes from Straye and had to return them for a different size. The return was delivered back to them, and that’s where everything fell apart. I reached out multiple times as... Ver mais
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Veja o que dizem as avaliações
All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... Ver mais
***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... Ver mais
A empresa respondeu
I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... Ver mais
Detalhes da empresa
Informações de contato
1168 N GROVE ST, 92806, ANAHEIM, Estados Unidos
- service@straye.com
- straye.com
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Gave me a gay color way shoe I don’t…
Gave me a gay color way shoe I don’t want the damn rainbow on my shoe and the socks too small

Resposta da STRAYE
Fast worldwide delivery
Fast worldwide delivery, fair prices and good Customer service, with everything you need to know in the emails you get.
Shipped out fast!
Nice shoes😎
My shoes
The shoes came in and they look really nice. I like that the shoes comes with different laces. Love them
Fast shipping
Good Client service!
Very nice approach to client and good service! Highly recommend!

Resposta da STRAYE
Excellent quality and product
Exceptionally helpful team and fantastic products!
***AMENDED***
After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out.
I cannot explain how pleased I am with the customer service, product and overall experience of dealing with this company.
Will be a returning customer for years to come!

Resposta da STRAYE
Straye is and will always be a…
Straye is and will always be a favorite. They're comfortable, stylish, and very durable. I love how I get compliments for whatever shoe I'm wearing.
I recently checked with customer…
I recently checked with customer service if the logan puff had t0ngue straps yet .as they said they would a year ago . To my surprise I was answered with an email saying they didn't know . I promptly responded , but being a hardworking broke ass skater I was at work so I saved the draft and sent it 1 hour later saying u dont know ? What is the piint of custoner service i guess ill sti k with vans ... In that hour the rep had responded with an answer that I hadn't seen yet . He then responded again calling me strange ......I have 6 pairs of straye and that will be it . The rep should have said in their initial msg i don't know . However I will get back to you . Bottom line is this is crap customer service no matter which way u slice it . The guy was rude . Would love to see him call me strange to my face . The only thing strange about our interaction was the fact that u didn't say I'll look into this and get back to you and all could have been avoided if u knew how to deal with people . I have over 300 pairs of vans and was steadily growing straye into said collection . That however will not be happening. Thanks straye for letting me know iam strange. Ur approach to customer service is i fact strange . And I'll be spending my hard earned money else where. Peace out straye . It was a fun year .

Resposta da STRAYE
I love straye
I love this company I'm so excited for my shoes to come. The mystery shoes I'm also getting is the icing on the cake. I am totally overjoyed
Great shoes at a great price
Great shoes at a great price. They seem like they care
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