I've now made several purchases from String Sports and have always been very happy. Whether it be in person in the shop, over the phone, or online, they always make time for me. They answer my quest... Ver mais
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Veja o que dizem as avaliações
I would like to recommend String Sports for their superb customer service and racket knowledge. After thorough discussion, the manager helped me choose the strings and racket and ensured a quick spee... Ver mais
Ordering from String Sports was convenient and communication was excellent. The product was as I hoped it would be and it was delivered on time! Very pleased!
I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We’re proud to be one of the UK’s leading racket specialist stores, stocking all the top brands including Wilson, Babolat, Head, Yonex and many more. Whether you’re a beginner or a competitive player, we’re passionate about delivering expert advice, outstanding customer service, and competitive prices across our full range. Established in 2010 as a bricks-and-mortar store, we built our reputation on trust, knowledge, and community. In 2021, we expanded online to bring the same high standards of service and product expertise to customers across the UK. What sets us apart is our team. Every member of staff is an experienced tennis or padel player — including former professional players — so you’re always getting genuine, informed advice. From choosing your next racket to restringing, footwear, or bag recommendations, we’re here to help you make the right decision for your game. We look forward to supporting you and helping you play your best.
Informações de contato
238 Netherton Road, G13 1BJ, Glasgow, Reino Unido
- 01413393996
- Customercare@stringsports.co.uk
- stringsports.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
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Great service from everyone in the…
Great service from everyone in the shop. Strings always done well and have variety of stock available for all your needs.
Every racket imaginable
Every racket imaginable. Rainbow grips😉. Shopkeepers chill guys. Even stock pickleball my favourite sport. Highly recommend going.
Great service
Great service, friendly and helpful. Good for tennis gear - bought some lovely clothes and shoes 👍
Fantastic business!
Fantastic business and the guys can't do enough for you, would highly recommend.
Pickle bats arrived well packaged
Pickle bats arrived well packaged, and specifically not bent.
*Cough* Sports Direct *Cough*

Resposta da String Sports
Excellent service provided
Excellent service provided! I’ve been a customer of String Sports for years and still yet to have a bad experience with them.

Resposta da String Sports
Five stars. Highly Recommend. Stuart and the team go above and beyond…
Stuart and the team go above and beyond to help string rackets on time, To source sizes/types of shoes, to get T-shirt logos printed.

Resposta da String Sports
Fantastic service every time
Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer service and a shop I trust with all my rackets. Highly recommend

Resposta da String Sports
Guys are always class
Guys are always class, friendly and helpful

Resposta da String Sports
I got great advice on my tennis shoes
I got great advice on my tennis shoes. Love my barricades

Resposta da String Sports
missing item
I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but received no response or solution.

Resposta da String Sports
Surprised I received this email to…
Surprised I received this email to leave a review.
Unfortunately, my experience was not great at all. I ordered a padel and needed it sent out quickly to get it in time for a competitive match I was playing. I replied to the order email asking for it to be sent over night and I’d cover the extra, tried calling but you just get voicemail (why have a number).
After multiple attempts to get in touch and get a functional reply, I then emailed to cancel the order as it was clearly not being looked at or arrive in time.
4 days after I received the padel and returned it, I got an apologetic reply. Emailed them again a few days ago to see the status of my return and to get my money back. Still nothing which meant the apology was empty.
Only after I sent a threatening email saying that they had 24 hours to sort this out or I’d raise a chargeback. Magically, I have now got my refund notification (without any comms).
As a small business owner myself, I would NEVER leave a customer to fester like this. Just shocking.
Love the Racket
Staff are very friendly
Staff are very friendly, restring was done for me super fast. would recommend

Resposta da String Sports
No reply to numerous emails and online…
No reply to numerous emails and online chat. I even wanted to add a bag and some balls to my order. They obviously didn’t want my business.
Delivery was very slow. This may have been due to the new year but this doesn’t excuse the lack of communication.
2 stars due to me being happy with my product

Resposta da String Sports
Friendly, helpful and speedy!
Used these guys in the past. They were friendly, helpful and speed with turnaround for the racket I bought. They were happy to do my string set up at no extra charge.
I ordered another racket from them and got the same service. Super quick delivery both times!
Highly recommend.

Resposta da String Sports
Speediest turnaround! Aced it!
I noticed String Sports were unreviewed on Trustpilot so called by phone to make sure the tennis racket was in stock. I also wanted to find out how long delivery takes when you add a stringing service. Amazingly, I received my racket the next day! I’m really chuffed and thought I would leave feedback to show my appreciation! Many thanks

Resposta da String Sports
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