Strobes N' More Avaliações 

4.794
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great employees who are very helpful with orders Would be happier but shipping takes a long time, mainly on Whelen dropship items from Whelen, but still, takes way too long. Whelen is holding us up... Ver mais

Avaliado com 5 de um total de 5 estrelas

Such great customer service, an amazing stock of supplies and products and very reasonably priced

Avaliado com 5 de um total de 5 estrelas

Got exactly what i ordered and in an extremely timely manner with amazing customer service, would recommend strobes n more to anyone.

Avaliado com 1 de um total de 5 estrelas

I placed order for one of their brands of equipment and has been a loyal customer purchasing their products. I was told no refund for the product I purchased and asked for a phone call from the manag... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de equipamentos policiais
  2. também em
  3. Loja de Eletrônicos

Escrito pela empresa

Strobes N' More, founded in the early 1990s and headquartered in Rhode Island, is one of the oldest eCommerce-based emergency vehicle lighting solutions providers in the industry. Prior to the advent of the internet, end-users of emergency vehicle lights had limited options when it came to purchasing their equipment. Today, Strobes N' More stocks product on behalf of every leading manufacturer in the emergency vehicle lighting industry, and also provides installation, repair & service work at its Westerly, RI facility. We also design and engineer products under the Strobes N' More brand, which serve as a lower-cost option for customers that are more budget-minded. We pride ourselves on product knowledge, exceptional customer service & satisfaction and industry-leading fulfillment times.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(4.794)

70 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank You: Devin, Chantal & Mary Beth

Devin, Chantal & Mary Beth provided excellent service for this initial and my additional online orders, managing our account well, providing quotes and full personal service. It is refreshing to have the ability and experience to get your vendor of choice on the phone to discuss your needs. Our orders are for the purpose of purchasing emergency vehicle lighting, though I would gladly utilize them for installations if I were in their area.

Finally, their rewards program is a great way to obtain quality products, while pricier than some others, at a discount by ordering through them. You get what you pay for in this market; and so far, I am very happy with the products I have received to date and are looking forward to my next shipment to arrive.

14 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Good product

Good product listing with good descriptions, pictures and documentation. Light comes with every mounting option configuration, flush, top, or bottom mounts including the box.

19 de fevereiro de 2025
Avaliado com 1 de um total de 5 estrelas

Your return policy needs reviewing and…

Your return policy needs reviewing and you need to not advertise your speakers with a PA microphone if the speakers don't work with a microphone. See your ad online for the WSS30. It shows a photo of a speaker with a microphone. Guess what? That speaker isn't compatible with a microphone or PA system. I purchased the correct one (WSSPA30) from your company prior to returning the WSS30. I was disappointed to say the least that yall dont allow returns if the box is opened. The speaker was never used since it wasn't compatible. And how is someone supposed to assess what is sent to them without opening the box??? That makes no sense.
I emailed and never heard back. I followed up with a phone call and received no more than "well, that's our policy".
Feel free to contact me to discuss.

22 de janeiro de 2025
logotipo da Strobes N' More

Resposta da Strobes N' More

It was a pleasure speaking with you, and I'm glad we were able to reach a resolution. Once again, I sincerely apologize for the frustrating experience, and we look forward to the opportunity to do business with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Best prices for the Best products

We upfit all of our fleet with emergency lighting and strobesnmore has been our go to supplier for a decade.
Their competitive pricing and fast processing of orders/shipments has been on point since day one. Keep up the good work team and thank you for your service

21 de janeiro de 2025
Avaliado com 1 de um total de 5 estrelas

Items on the order do not arrive in…

Items on the order do not arrive in time. Some Still didn't arrive after almost a month. Didn't receive any update

30 de dezembro de 2024
logotipo da Strobes N' More

Resposta da Strobes N' More

We apologize for the inconvenience caused by items being out of stock and placed on backorder. We have been working diligently to develop a backorder notification system, but unfortunately, it is not yet in place. We understand your frustration, and we are pleased to hear that you received all of your products last month. Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

Received wrong item

I placed a telephone order because the website was being updated. Unfortunately the person I spoke with "ordered" the wrong item for me. I wanted a dual color triple threat in blue & white. When I received my order confirmation email the light on it was a triple threat in blue/white/blue. I called them as soon as possible to correct the mistake before it shipped. I was told the order couldn't be changed because it had already processed, & that I would have to return the incorrect item for replacement after receiving it. I asked about return shipping. I was told it was my responsibility to pay to ship back their mistake, but they wouldn't charge me for shipping on the replacement. The insured return shipping fee was almost $20.00 which was more than the cost of the original shipping. I feel this is unacceptable & a very poor business practice on their part, because the mistake was on their end, not mine.

3 de janeiro de 2025
logotipo da Strobes N' More

Resposta da Strobes N' More

I sincerely apologize for your experience. Unfortunately, once an order has shipped, it is our policy not to make updates to the order. However, I understand that this situation should have been handled differently, as it was an error on our part. The Customer Support Team has been informed and will handle similar situations more effectively moving forward. Again, I deeply apologize for the inconvenience and frustration this has caused.

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