Studyclix (Ireland) Avaliações 402

Resposta da Studyclix (Ireland)

29 de mar. de 2023

Hi Laila,

Happy to hear that you found our customer support team helpful!

We appreciate your 5 star review.

Ruth

Resposta da Studyclix (Ireland)

17 de abr. de 2023

Thank you Tommy! Great to hear our service is up to scratch 😊

-Eimear

Resposta da Studyclix (Ireland)

7 de mar. de 2023

Thanks for the positive review Sofia! We appreciate it and are happy we could help 😊

Resposta da Studyclix (Ireland)

27 de fev. de 2023

Hi there, thanks for your review and really sorry to hear the negative experience you've been having with Studyclix.

Could you please get in touch with us at info@studyclix.ie to let us know the email address on your Studyclix account? The issue with you having to reset your password sounds like something we can fix easily for you if we have access to your account on our end, so please let us know this and we can resolve it for you asap.

The issue about the network not being private was a temporary issue we were experiencing on Saturday which is now resolved, so you should be able to use the site again without issue. Apologies for this brief inconvenience.

It would be great if you could contact our customer support on info@studyclix so we can resolve your issues for you and perhaps reconsider your 1-star review as we will be able to resolve all of your issues for you and help you have a positive experience using our site.

Apologies again that you experienced negative issues on our site. Hopefully you can change your opinion on our service.

Kind regards,

Eimear

Resposta da Studyclix (Ireland)

27 de fev. de 2023

Thank you! We are delighted you are happy with our service. Hope all goes well in the upcoming exams for your children.

- Eimear

Resposta da Studyclix (Ireland)

30 de dez. de 2022

Hi Natalie, Eimear here. I'm so sorry to hear about your negative experience with Studyclix.

I will try to address some of your issues below but I would love it if you could contact us at info@studyclix.ie as well so we can discuss your Studyclix account and the individual issues you were having and try to resolve some of them, as we would love to make sure you have a positive experience moving forward.

We do offer some of the same content as examinations.ie, but one of the benefits of using Studyclix is that we organise the individual questions into topics, saving students a lot of time that they would have otherwise spent looking through papers to get to the question/topic they are trying to study.
As well as this, we have created hundreds of sample answers and worked solutions for many of our popular subjects, including Geography, History, English, Irish and French, not just Maths. You can find these underneath the exam questions where there is a sample answer or worked solution available.
We are also working hard at the moment to create even more content for subjects like Physics, Biology, Accounting and more. You can also find quizzes and flashcards on most subjects and topics to support your learning.

The Community page that you're referring to with YouTube videos, as well as helpful discussions from other users, websites and sample answers/notes, is completely free to all users and populated by the Studyclix community, i.e. the users. It is by and for the users to create a communal studying experience and I regret to hear you found it unhelpful as we do try to monitor it daily to make sure the content is all relevant and useful for studying. I'm confident if you use it a bit more you will find some free, helpful information and resources there.

Regarding the issues you had with the audio player, again, it would be great if you could email us separately about this so we can diagnose the issue for you and get it working again.

We keep a lot of Studyclix free (community, blog, papers) as we want everyone to be able to do well in their exams. The reason we have some paid features which provide extra convenience and support when studying is because we are a small Irish company providing jobs locally and if we did not charge, we would not be able to continue creating helpful content and tools to make exams easier or provide employment.

I hope this is all understandable, and we would love to see you back on Studyclix soon.

I hope to hear from you at info@studyclix.ie so we can discuss this further. 😊

Thanks,

Eimear

Resposta da Studyclix (Ireland)

24 de dez. de 2022

Thank you Lauren! Delighted you were happy with our support 😊
- Eimear

Resposta da Studyclix (Ireland)

27 de set. de 2022

Hi Ella,

I'm really sorry to hear this. Did you contact us on info@studyclix.ie or via our webchat? I cannot see any message or email from you but please email us and we will aim to sort these issues out for you right away.

We recently launched a new update to the site which came with a couple of small technical issues that we are fixing asap. We should definitely be able to get you back in to your account though. Some things you could try, for example, could be changing your browser or resetting your password. In any case, we would love for you to send us an email at info@studyclix.ie so we can resolve these issues for you.

Eimear

Resposta da Studyclix (Ireland)

21 de jun. de 2022

Hi Tabita,

Thank you for your review, we really appreciate it. We consistently upload resources to our site, so hopefully the topics you feel require further material will be updated in the near future!

Many of the notes available on the "Videos and Notes" page are printable. If you are having issues printing these notes for revision make sure to contact us at info@studyclix.ie and we will be very happy to help.

Ruth

Resposta da Studyclix (Ireland)

15 de jun. de 2022

Hi Moya,

Thank you for the 5 stars! We really appreciate it.

Ruth

Resposta da Studyclix (Ireland)

15 de jun. de 2022

Hi Samuel,

Happy to hear that you are finding Studyclix useful! We appreciate your review.

Ruth