SubaruPartsDeal.com Avaliações 353

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was able to pick up several oil and air filters for my Subaru Outback at a very fair price. The items were shipped two days after the order was placed and delivered three days after shipment.

Avaliado com 5 de um total de 5 estrelas

I think it’s crazy that the price for a sun visor is over $70 but that seemed to be the market price. It is what it is. The part delivered was a perfect match and I was satisfied with the delivery.

Avaliado com 4 de um total de 5 estrelas

We got the right part, it was new oem and it worked. Fast delivery, part arrived a day before it said it was going to be here. The only reason I am giving them four stars is because of their customer... Ver mais

Avaliado com 5 de um total de 5 estrelas

Perfect fit and original Subaru part. Now I can rest in comfort that a great original part is working under the hood of my Subaru. Thanks guys as shipping was quick and painless too. Will only buy fr... Ver mais

Detalhes da empresa

  1. Loja de Autopeças

Escrito pela empresa

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Escrito pela empresa


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

353 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Good web site

Good web site, great prices, good shipping time, packaged well, also liked the idea they wanted to check for proper payment. will be my first sight to go to for next purchase of parts and will recommend it if time arouses.

26 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

AWFUL customer service/Wrong parts

Still have multiple questions posted to the website that have been unanswered for months now. Had an issue with a shipped part so I called in. Spoke with an outsourced customer service agent that had no idea what I was even talking about. Still dont have answers to that issue. One of the questions that i asked online was answered... without a complete sentence, just a model number posted of something that doesnt make any sense. I have also sent a concern in about all of this before and gotten no response... yet continue to get this email asking me to rate your completely shit customer service. In summation: youre a typical shit company that doesnt give a shit about your customers, provides shit customer service and is still expecting good reviews. Youre all completely out of touch with reality. Thanks for nothing and stop sending me emails.

26 de abril de 2025
logotipo da SubaruPartsDeal.com

Resposta da SubaruPartsDeal.com

Thank you for taking the time to leave your feedback. We're truly sorry to hear about your negative experience with both our website and customer service. This is certainly not the experience we want for our customers.

We sincerely apologize for the lack of response to your questions, as well as the confusion around the part issue. It sounds like we’ve missed the mark in both areas, and we understand your frustration.

Please reach out directly to us and we’ll make it a priority to assist you further, address your concerns, and resolve the issue with the part you received. We’re committed to improving, and your feedback is invaluable in helping us better serve you and others in the future.

Thank you for bringing this to our attention. We hope to make things right for you.

Avaliado com 1 de um total de 5 estrelas

Very poor customer service, will not refund parts

Very poor customer service. Sold me a tumble generator valve motor that didn’t work, and over the next month of trying to return it I had to call them like 8 times. When I told them it didn’t work they wanted written proof from a dealer, then they finally said they won’t allow me to return it as it’s an electronic

25 de abril de 2025
Avaliação não solicitada
logotipo da SubaruPartsDeal.com

Resposta da SubaruPartsDeal.com

Thank you for sharing your feedback, and we’re sorry to hear about your experience with both the tumble generator valve motor and our customer service. We understand how frustrating it can be when issues like this arise.

We strive to provide high-quality products and excellent service, and it seems we’ve missed the mark in your case. We apologize for the inconvenience of having to call multiple times, and for the confusion around the return process for electronic parts. We take your concerns seriously and would appreciate the opportunity to address this further.

Please contact us directly at and we will do our best to resolve this issue in a way that meets your expectations.

Avaliado com 1 de um total de 5 estrelas

My name on credit card is Åkerman

My name on credit card is Åkerman. Your PAYPAL do not accept Å and credit card not A so I can not buy anything from Your company because of this. I need parts:901000201*8, x-x250*4, x-x248*2, x-x221*2 (x-x means 901000) My name:John Krister Åkerman, Finland,Porvoo/Emsalö 06950
Phone:358504057197

20 de março de 2025
Avaliação não solicitada
logotipo da SubaruPartsDeal.com

Resposta da SubaruPartsDeal.com

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced with our payment system. We understand how frustrating it can be when you’re unable to complete your purchase due to an issue with the name formatting.

To resolve this, we would like to assist you personally. Please reach out to us directly and we will help process your order manually, ensuring the parts you need are sent to you promptly.

We truly appreciate your patience, and we are working on improving our payment system to avoid such issues in the future.

Avaliado com 5 de um total de 5 estrelas

Cheaper than the local dealership for a…

Cheaper than the local dealership for a simple piece of body plastic for my car. The only downside to my experience was it delivered to my house a little longer than picking up the part immediately at the dealership if it was in-stock. I will definitely be using this service again in the future.

30 de novembro de 2024

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