Something Unique Hosting Avaliações 28

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What made the experience great were the fast responses to questions on the Discord server. Top tier customer support. What could be improved is that after I bought my server there was this “now wha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Actually an excellent provider. Normally I would ignore providing a review, but my server was above and beyond what I truly needed and what few issues I had were quickly solved by customer service. Bi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought the ECO 12GB hosting plan for a month to host an Eco server. We started over Xmas with having 100 concurrent players at peak the day we started on our 2.56km world. That was the only time the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

what a load of rubbish, such overpriced, the owner does not even respond, suhosting more like suh where's my server? Go with another company this is clearly a basement host of some rentals somewh... Ver mais

Detalhes da empresa

  1. Casa de apostas

Escrito pela empresa

Something Unique Hosting is setting out to be the best game server provider. To do that we offer full transparency on everything we do. We don't hide what CPU your server has or hide the metrics of your server from you. Want to know if the node your server is on is overloaded? We got a graph for that!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wonderful and responsive service.

I host a Vintage Story server through Something Unique, and my experience has been excellent.

The owner is very responsive and helpful to requests and maintenance, and is generally available for issues regarding this service.

Personable and very helpful, highly recommend if your hosting Vintage story in particular.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vintage Story Server, 2 Months

Been running a Vintage Story server with SUHosting for almost exactly 2 months now.

Started off on the tail-end of their free plan offerings (which, although discontinued, was something I haven't seen before with any other host, except maybe one long ago) before upgrading to an actual paid plan when I realized it would be necessary. It's worth noting that ample notice was given about the free plan cancelation, by the way- I want to make that clear since I saw someone give the service a 1-star review about that.

I found out a week later that we were never moved to our new, paid server like we were supposed to be, but the server provider graciously gave us an entire month of free hosting as an apology for the inconvenience- without me even expressing frustration, mind you.

It experienced some issues with DDOS attacks in the past week, but those were resolved before long and haven't returned. I have enough faith in this host that even after that, I have upgraded my plan to the maximum they offer.

We have people in our server from NA to OC, and for all of them the server lag (client lag is another story, but that's more to do with our mod list) is playable.

Pants, the owner, is very knowledgeable about the game and its community. Very rarely can he not answer a question I have. He is very responsive to tickets or DMs and has never left me hanging more than an hour whenever I report something.

This hosting service is also extremely transparent about what you pay for. When we were sampling other hosting platforms, very few offered up as many details about their specs to the same extent as SUHosting. Their dashboard is also among the best I've used. For someone like me with hosting experience, it's very convenient and useful. For someone without hosting experience I imagine it would be very intuitive. It includes everything I could possibly want or need as a server host, though when configuring additional users to my dashboard it seems a little unreliable with giving those users the correct permissions. Still, this is an issue that I'm sure would be fixed if I addressed it- it was just never important enough to me.

So, while it has some room for improvement, the pros outweigh the cons by far and warrant a full 5-star review in my opinion, at least when it comes to Vintage Story. Only limitation is that their highest tier plan only offers 24 GB, but I'm sure this is flexible on a case by case basis and/or will be expanded as their service grows.

I will certainly be trying them out with other games in the future.

7 de outubro de 2024
Avaliação não solicitada
logotipo da Something Unique Hosting

Resposta da Something Unique Hosting


Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you've had such a positive experience with SUHosting, and we truly appreciate your understanding during the transition from the free plan to a paid one. We’re glad that the month of free hosting made up for the oversight, and it’s great to know that you found our response times and transparency valuable.

Your kind words about our support team, particularly Pants, and the performance of our hosting service for a global community really motivate us to continue delivering the best possible experience. We take customer feedback seriously, and your note about the permissions issue when adding users to your dashboard is certainly something we’ll look into further.

We’re constantly working on improving our services, and we're excited to see how we can continue to meet your needs as we grow—especially in expanding our higher-tier plans. Thank you again for your support and trust, and we’re looking forward to hosting your future gaming projects!

Best regards,
The SUHosting Team

Avaliado com 1 de um total de 5 estrelas

Lost access to all data.

Company was offering a free tier with backups. Server host removed free tier and lost access to all data, made no notice on their website, so data wasn't even able to be moved to a paid tier or downloaded. Lost everything. Still need a server, but I cannot trust the company with any data.

25 de agosto de 2024
Avaliação não solicitada
logotipo da Something Unique Hosting

Resposta da Something Unique Hosting

We are incredibly sorry for the data loss you experienced, and we sincerely apologize for the inconvenience this has caused. This was absolutely not our intention. Unfortunately, due to a very severe life change, we were unable to transfer all of our free customers’ data to a place where it could be accessed and downloaded within the limited time frame we had.

We fully understand that there is no excuse for this, and we deeply regret any frustration or difficulties this has caused. No one likes losing data, and we certainly never want to be the reason for such an unfortunate situation. Again, we are truly sorry, and we appreciate your understanding.

Avaliado com 1 de um total de 5 estrelas

Rubbish host, service & owner

what a load of rubbish,
such overpriced, the owner does not even respond,

suhosting more like suh where's my server?
Go with another company this is clearly a basement host of some rentals somewhere.

28 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast and friendly service

Fast and friendly service, My friends and I got a game server from them for Satisfactory and it runs flawlessly with no lag. The Dashboard is super easy to use even for novice people who have never used a server provider before.

1 de janeiro de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais