I’m a single mom who saves for a long time to take my son on special vacations. Unfortunately, this stay ended in a way that caused unnecessary stress and completely overshadowed our tr... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We liked the location and general layout of the condo. What we did not like were (1) it was terribly hot in the rooms during the day without air conditioning. More fans or water coolers might help, as... Ver mais
The view was absolutely amazing. This was our first time in Colorado ski trip and the view was breathtaking. My girlfriend and I enjoyed the momentary Snowbound during our trip so we spent a lot of qu... Ver mais
A empresa respondeu
We are from texas , we were not informed of the unusually warm weather there. The room was horribly hot . We were given upon request 2 tiny fans . We were trying to make best of it . There was absolu... Ver mais
A empresa respondeu
Detalhes da empresa
- Imobiliária de casas para temporada
- também em
- Companhia gestora de propriedade
- Serviço de Limpeza
- Serviço de Limpeza de Carpetes
- Serviço de Limpeza de Cortinas e Estofados
- Serviços Diarista
Escrito pela empresa
SummitCove Lodging provides vacation homes, condos, River Run, Lakeside Village and Mountain House rentals plus exclusive guest discounts at Keystone Ski Resort Colorado.
Informações de contato
23110 US HWY 6, #6, 80435, Keystone, Estados Unidos
- 9703687023
- Inquiry@SummitCove.com
- summitcove.com
2,3
Ruim
124 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with our condo
Very happy with our condo. Location was ideal- proximity to the gondola made it easy for me to work and ski as this was a working vacation for me.
Kitchen was well stocked for cooking in and due to COVID that was key. Everything was very clean as well.
While I wasn’t concerned about many of the extras being closed - gym, sauna, hot tub - and the fact that they don’t clean and charge for fresh towels and extra TP, I think that the fees should be lowered to account for lack of those services.
But wasn’t enough of a problem to change plans.
6 de fevereiro de 2021
Great service !!!
Great service !!! Always polite and willing to help !!! Berta helped with my reservations over the years !!! Everyone who I ever talked on the phone in this office was great and helpful !!!
Thanks.
Igor .
6 de fevereiro de 2021
Resposta da SummitCove Lodging
Thanks Igor, we are lucky to have you as one of our loyal guests and appreciate you staying with us year after year! We look forward to your next visit!
Nice condo
Nice condo, roomy and close to ski lifts and Gondola. Will stay again next year
5 de fevereiro de 2021
Resposta da SummitCove Lodging
Great to hear, Scott, thanks for staying with SummitCove Lodging!
Resposta da SummitCove Lodging
Thank you for staying with SummitCove Lodging, we look forward to hosting you again in Keystone!
The people at SCL is the best
The people at SCL is the best. Everything was excellent and definitely we will repeat renting with them
5 de fevereiro de 2021
Resposta da SummitCove Lodging
Wow thank you Luis! We are happy to hear you enjoyed our service - we strive to provide the best service to each and every guest! Thank you so much, we hope to see you again someday soon!
Had a great experience here
Had a great experience here. The room was bigger than I expected and had everything we needed. The process of picking up the key was easy and the room was clean. Highly recommend
5 de fevereiro de 2021
Resposta da SummitCove Lodging
Thank you Guillermo we are happy to hear you had a great experience and stay with SummitCove! Come back anytime!
Everything was great!
5 de fevereiro de 2021
Resposta da SummitCove Lodging
Thanks so much Zack we hope to see you again soon!
We had an excellent stay at The Springs…
We had an excellent stay at The Springs 8857! It was quiet, it was convenient to the mountain. it was a nicely renovated 2 bedroom condo and staff was excellent. We had a great stay!
13 de janeiro de 2021
Resposta da SummitCove Lodging
We are happy to hear you had a great stay at the Springs! We hope to see you again soon!
SummitCove was great to deal with from…
SummitCove was great to deal with from making the reservations to getting checked in and dealing with a few small issue while we where there.
12 de janeiro de 2021
Resposta da SummitCove Lodging
Thanks very much Michael, sorry to hear you had issues, but so glad we were able to help! We hope to earn your business again soon!
Checkin went smoothly and they were…
Checkin went smoothly and they were very responsive on a couple issues I had with the rental.
12 de janeiro de 2021
Resposta da SummitCove Lodging
Thank you Jennifer! We do always offer a returning guest loyalty discount for future visits, we'd love to see you again.
This is the third time we have rented…
This is the third time we have rented with Summit Cove. They do not disappoint. This last time was in River Run Village and not having to ride the bus to the lift was a big plus. We will definitely use Summit Cove in the future and have already recommended to others.
12 de janeiro de 2021
Resposta da SummitCove Lodging
Thank you so much! We are so happy that you are pleased with our services and certainly appreciate you telling your friends! We can't wait to see you again for a future visit, thanks for everything!
Great customer service
Great customer service. Answered all my questions. Check in and out process was super easy. Would def recommend.
5 de janeiro de 2021
Resposta da SummitCove Lodging
Thanks Jill! We appreciate your feedback and are happy to hear you had a great experience. We hope to see you again soon!
I was very pleased with all my dealings…
I was very pleased with all my dealings with Summit Cove. The rental until was beautiful and everything was as described. Great communication and very helpful people. We had a problem with the fireplace and they were quick to respond! I would highly recommend them and would not hesitate to use them again!
5 de janeiro de 2021
Resposta da SummitCove Lodging
Great to hear, Joanne! We appreciate your feedback and hope to see you for a future visit!
Thoroughly enjoyed ourselves!
5 de janeiro de 2021
Resposta da SummitCove Lodging
Timothy,
We're glad you had a great stay! Thank you for staying with SummitCove Lodging.
As usual
As usual
All went fine with SummitCove
What would be a good idea is a phone call or text , on the second day to check if everything is fine !
Thanks
5 de janeiro de 2021
Resposta da SummitCove Lodging
Thanks so much for the feedback Vincent! We will look into adding an in-stay check-in! Thank you.
Resposta da SummitCove Lodging
Thank you Cameron! It's our pleasure to have you in Keystone.
Summit Cove Lodging staff were very friendly and helpful
Summit Cove Lodging staff were very friendly and helpful at check in. One of our cards stopped working and we were able to run in to the office and get new ones right away. We were disappointed in the cleanliness of the unit, but the access to the slopes made up for that. Overall, it was a great stay!
5 de janeiro de 2021
Resposta da SummitCove Lodging
Hello Josh,
We are sorry to hear about the key card issue, but happy it wasn't too much of an inconvenience for you. Regarding the cleanliness, next time please call us right away so we can try to fix whatever the issue was, we are trying to contact you for more details on that. Again our apologies if you felt something wasn't up to par. Your feedback helps us improve! Thanks so much for your stay with us and sharing, we'd love the opportunity to host you again for a future trip!
Really loved it just didn’t think we…
Really loved it just didn’t think we had to take out the trash and totally forgot
9 de dezembro de 2020
Resposta da SummitCove Lodging
Hi Mary Lou!
Thank you - no big deal on the trash whatsoever, we are happy to take care of it. We'd love to see you again for a future visit! Thanks!
Great communication
Great communication! Loved our condo. Plenty of towels, cooking items, and toiletries provided. We will be back!
9 de dezembro de 2020
Resposta da SummitCove Lodging
Thank you Stacie! We look forward to seeing you again for a future stay with us.
Really Well-Organized and Personable!
We were really impressed how easy Summit Cove was to work with. We had a couple of adjustment requests, and they were very helpful and accomodating. Check-in and check-out were super-easy and covid-right! The property was beyond lovely and luxurious.
5 de dezembro de 2020
Resposta da SummitCove Lodging
Wow, thanks Susan! We're thrilled that you had a wonderful experience and we hope you'll come back soon.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.