Ordered a pair of walking shoes from Summits as they had the best price I could find. The ordering process was quick and easy, and delivery was free and very quick. Really can't fault them and will de... Ver mais
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Veja o que dizem as avaliações
Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Ver mais
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Ver mais
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Ver mais
Detalhes da empresa
Escrito pela empresa
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Informações de contato
36 Moss Street, PA1 1BA, Paisley, Reino Unido
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,7
Excelente
692 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service
Have used Summits multiple times but never had to deal with customer support before so couldn’t really rate the company. However last week I ordered a tent, it arrived quickly as always but it had a fault from the factory, Summits were super helpful and replaced the tent hassle free. Highly rated.
18 de maio de 2022
Avaliação não solicitada
Resposta da Summits Outdoor
Hello Alan,
A pleasure to hear from you again.
Thank you very much for taking the time to review our store.
Glad we could get everything sorted for you and we sincerely hope to hear from you again in the near future.
Take care for now.
Kindest regards
The Summits Team!
Excellent servic.
Excellent servic.
Not only did they have the tent that I wanted at the cheapest price, they also delivered it within a couple of days. And when the tent had a failed seem, they arranged for it to be repaired in double quick time.
Thanks Summit
13 de maio de 2022
Resposta da Summits Outdoor
Hi Ian,
Thank you so much for taking the time to review our business. It's very kind of you.
We are glad we could get things sorted for you and sincerely look forward to hearing from you again in the near future.
Take care Ian, enjoy your adventures!
Kindest regards
The Summits Team!
Great service
3 de maio de 2022
Resposta da Summits Outdoor
Hi there,
We are very sorry and confused to see your two star rating!
As a family run business, we strive to achieve great service so we are happy to hear that we have shown that.
May we ask why you have given us only 2 stars? We would appreciate your feedback!
Kindest regards
The Summits Team!
Resposta da Summits Outdoor
Hi there,
Thank you very much!
As a family business, we are able to stay competitive and ensure our orders are dispatched within 24 hours.
You are very welcome and we look forward to hearing from you again in the near future. Take care.
Kindest regards
The Summits Team!
fast postage and great service
Super fast postage and great response through email after a product query. Thank you!
2 de maio de 2022
Resposta da Summits Outdoor
Hello,
Thank you very much for your kind review.
We strive to achieve a 24 hour delivery service and are always quick to respond to any questions you may have.
You are very welcome - we hope to hear from you again soon and thank you sincerely for supporting a family business!
Kindest regards
The Summits Team!
Helpful staff and prompt reply for…
Helpful staff and prompt reply for inquiry,
reasonable price and with discount.
2 de maio de 2022
Good company to deal with
Good price and great service from Summits.
The website is easy to use and product descriptions are clear.
Next day delivery was free.
20 de abril de 2022
Resposta da Summits Outdoor
Hello Alan,
Thank you kindly for your 5-star review. Your feedback is greatly appreciated as is your support of a family business.
We hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Resposta da Summits Outdoor
Hello Alison,
Thank you very much for taking the time to review our store, it's mcuh appreciated.
We wish to thank you for supporting a family business and we hope to hear from you again in the near future.
Have a wonderful Easter!
Kindest regards
The Summits Team!
Excellent customer service
Excellent customer service, really helpful with product replacement and advice.
14 de abril de 2022
Resposta da Summits Outdoor
Hello John,
Thank you very much for your kind review!
We are always happy to help and we certainly hope to hear from you again very soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Quick delivery.
13 de abril de 2022
Resposta da Summits Outdoor
Hello,
Thank you very much for your 5-star rating. This means a lot to us as a family business and we hope to hear from you again soon.
Kindest regards
The Summits Team!
Great product from a great store and…
Great product from a great store and knowledgeable staff with very quick delivery. Happy AAA+++
11 de abril de 2022
Resposta da Summits Outdoor
Hello Gary,
Thank you very much for your brilliant review. We are very happy to hear that!
Always a pleasure to help and we sincerely hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Great service
Very easy transaction and items arrived quickly and well packaged. Hope to use again.
6 de abril de 2022
Resposta da Summits Outdoor
Hello John,
Thank you very much for your kind response to our service. We really appreciate you taking the time to do so.
Thanks for supporting a family business - hope to hear from you again!
Kindest regards
The Summits Team!
Resposta da Summits Outdoor
Hello Greg,
Thank you very much for your 5-star rating.
We appreciate your feedback and hope to hear from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great service and a great price!
2 de abril de 2022
Resposta da Summits Outdoor
Hello Neil,
Thank you very much for your 5 star rating!
We wholeheartedly appreciate your support of a family business and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits Team!
Great price super quick delivery…
Great price super quick delivery without paying extra ! Will use agin
31 de março de 2022
Couldn't be more helpful!
Excellent service. Really quick email response with incredibly helpful content. Competitive prices even for a small local business. Would recommend
31 de março de 2022
Avaliação não solicitada
Resposta da Summits Outdoor
Hello,
Thank you very much for your kind, 5 star review.
It's our pleasure entirely and we hope your mat serves you well on many adventures to come.
Take care for now!
Kindest regards
The Summits Team!
Fantastic service from Summits Outdoor
Fantastic service from Summits Outdoor. I needed a tent urgently for my daughter's DofE expedition, I live in Surrey and managed to get my tent quicker from Summits in Scotland (arrived the next day) than I could from anywhere else.
I would definitely use them again.
29 de março de 2022
Resposta da Summits Outdoor
Hello Denise,
Thank you kindly for your great review!
We are proud to work closely with Parcelforce who were able to deliver your parcel in rapid time.
As a family run business, we appreciate your support and hope your daughter enjoys her expedition!
Kindest regards
The Summits Team!
Excellent service
Excellent and efficient from order to delivery will highly recommend and most definitely order again.
My purchase will be used extensively throughout the year during my various adventures on both motorcycle and bike packing
29 de março de 2022
Resposta da Summits Outdoor
Hello David,
Thank you very much for your 5 star review!
We are glad you are happy with the service we provided and sincerely wish you well on your many adventures to come.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Resposta da Summits Outdoor
Hello Elliot,
Thank you very much for your kind review. We really appreciate it.
Your support of a family business means a lot to us and we hope to hear from you again in the near future.
Take care.
Kindest regards
The Summits Team!
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