They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped... Ver mais
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Veja o que dizem as avaliações
We love the variety of menu choices and trying new things! We've very rarely had any issues with the quality of the ingedients, and the portion sizes are perfect. We also feel like we are eating muc... Ver mais
The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substituti... Ver mais
A empresa respondeu
I use Sunbasket food kits (Mediterranean) as a single woman. I usually order 2 boxes monthly or 12 servings over 30 days.i like the flexibility of skipping weeks as I travel often. I enjoy choosing my... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They violate the Restore Online…
They violate the Restore Online Shoppers' Confidence Act (ROSCA). They don’t allow easy cancellation online or to delete credit cards. They charged a credit card that expired 3 years ago and shipped to an old address, I was set to skip but they did it anyway as I can see from reviews they have done to others. I am in the process of filing a compliant with the FTC which Sunbasket rep Hailey so arrogantly encouraged me to do
Pricey but delicious
Pricey but delicious! I mean, crazy-good, totally out-of-the-dinner-box, yummylicious!!

Resposta da Sunbasket
The meals taste good and are healthy
The meals taste good and are healthy. We get vegetarian meals, and there is a decent selection. We use them because they have organic meals, and usually there are not too many non organic substitutions. Customer service helps us when there are issues. We have been with them for a long time.

Resposta da Sunbasket
Great recipes that offer variety while…
Great recipes that offer variety while being super-healthy and delicious.

Resposta da Sunbasket
Quality Meals, Reliable Service
Quality ingredients, a robust selection of meals, and reliable delivery make this service stand out. The website is also easy to use, making it simple to browse and customize meal selections each week.

Resposta da Sunbasket
The meals are yummy
The meals are yummy, healthy, and easy!

Resposta da Sunbasket
Ingredients better quality than most…
Ingredients better quality than most competitors and generally appreciate their recipes. Some issues with not compensating adequately when recipes have missed repeatedly key items. If they were more understanding how frustrating that was and compensated appropriately then I would give a higher rating. Otherwise they provide a very helpful service.

Resposta da Sunbasket
I rated Sunbasket 5 stars for over 8…
I rated Sunbasket 5 stars for over 8 years. Recent changes reduced this rating to 4 stars, and that reflects loyalty and familiarity in addition to being easier for me to order and use Sunbasket than competitors. Recipe choices (especially Paleo) are very limited and not as interesting. Menu choices are reduced and other 5 star elements of their service is lower. Even submitting this review took multiple attempts.
We have been doing Sun Basket for…years!
We have been doing Sun Basket for years. I love the creative meals, the sauces, their spices, and the quality. I do not like that they do not supply a Wild Caught salmon. That is my biggest complaint!
Very clean and fresh ingredients and…
Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Sunbasket. There are occasional issues with delivery/packaging and lately prices have risen, but that isn’t necessarily Sunbasket’s fault.
Long time customer
Recipes are always delicious. I love how much time it saves me not to have to meal plan or shop. Plus save $$ and calories from not eating out as much.
Trustyworthy delivery of food
Trustyworthy delivery of food. Simple preparation with mostly organic, fresh ingredients. I would like a wider selection of menu choices. Some recipes are similar to ones already sent. Overall, the food and menus fit my needs for convenience and taste.
Ready-made Meals started feeling repetitive
I started Sunbasket for the healthy ready-made meal options. They were good at the start but I did find after a few months in that the options started feeling limited and repetitive, and that they weren't always enough for a full meal.

Resposta da Sunbasket
My orders are usually great
My orders are usually great, but when there is a problem, Sunbasket always makes it right. I have expanded my repertoire of recipes thanks to many recipes from Sunbasket….
Have been using for 5+ years!
I've used SunBasket for the past few years for when times are busy with work/travel and I don't have the time or energy to prepare a healthy meal. The creative and dietary-specific recipes - in addition to being able to order a combination of fresh pre-made and meal kits - has been a great way to try new things while staying on track with my health and budget. Plus love the sustainable packaging!
LONG TIME USER
We have been using sun basket since during the pandemic! We loved it so much we have continued to still use it 3-4 times a week. The salmon and shrimp are always favorites.
Always flexible, great food!
Always flexible, great food. I try new things I'd never try and learn new tips for cooking some things that i do again and again.
Between the fresh and ready prepped meals and the meal kits, I really feel a bit taken care of when it comes to making sure I nourish myself well.
Flavors are so delicious
Flavors are so delicious! So many tasty varieties. Love that everything is proportioned out. So great to have it delivered.
Love the choices and ease
Love the choices and ease. Good explanation of what you’re getting as well as cooking instructions.
Customer service is extremely helpful when you have any issues.
Quality of products is very good.
Its ok
It’s been pretty consistent that one or more “organic” items is replaced (I can guarantee it will happen with EACH order). The prices have gotten pretty crazy for the portion size ($15.99 for a single serving of a microwave meal that often doesn’t even have a protein is crazy work). That being said, until I decide to just start buying and cooking myself, it serves a purpose and is likely better than most meal prep services from a “quality of ingredients” standpoint.

Resposta da Sunbasket
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