Sundelle Avaliações 37

I bought earrings and it was different from the picture and also they didn't state that the returns are made to the US and i can't return the items because I am in France and they can't ship stuff back to the US. Take care before buying it.

Nice products especially for those without pierced ears. My ear cuffs were perfect and adjustable to make it tighter. Quality of the metal pieces were nice and sturdy. The cuffs were also sturdy and fit well. Delivery takes a bit as with all items coming from Asia and customer service was very helpful and responsive.

Hoe mooi de foto's ook lijken, je ontvangt nepartikelen uit China.
Na tig mails (waarin eerst 20%, daarna 35% korting werd geboden) retouradres ontvangen en dat is verrassend genoeg in Amerika:
Sundelle
PO Box 417
London, KY 40743
United States
Ter verduidelijking: London is de stad, KY (Kentucky) is de staat, en 40743 is de bijbehorende postcode.
Retourkosten komen uit boven de 100 euro, dus echt niemand gaat dit doen.
Tip: Probeer zoveel mogelijk van het bedrag terug te krijgen door zelf een voorstel te doen. Dat verzacht de pijn iets.

I have to start with their customer service. Top Notch. They are very responsive, which I appreciate. The items I purchased are of good quality, and I am very pleased. The only negative thing I have to say is that it took longer than expected for the items to be delivered, but nothing over the top.

Customer service that truly goes above and beyond! I recently purchased a set of cat earrings for my daughter and encountered a small issue. I contacted the company, and I was blown away by their response—they replaced the item immediately and without hesitation. The product itself is lovely, but the timeliness and care they showed in making things right was world-class. I’ve already had friends order from them based on my recommendation, and they are just as thrilled with their purchases. It is so refreshing to find a company you can actually rely on. Thank you!

I ordered a ring Dec 2025 that I have just found out is not coming after chasing 11 times to be told it was lost in transit. I then reordered & that got lost in transit & was told it was discontinued in Nov 2025 so there is no more how is it it is still on the site to order. Now waiting for a refund that could take 30 working days..why as it is pressing a button

Check eerst de afbeeldingen via Google!
Sieraden zijn elders veel goedkoper te krijgen! (Er wordt zelfs gebruik gemaakt van dezelfde fotos.)

I had a serious issue with one of their items. My request for a resolution was immediately addressed and resolved. I will definitely repurchase from them, and tell my friends and family about their great products and customer service.

Customer Service very helpful and quick on order to find a solution with my problem.

Received a defective ring and the rest of my order was bad quality. Reached out and they offered me a 30% refund or i'd have to return it myself and pay the shipping cost. A customer should not be responsible for the return shipping costs of a defective item. Terrible quality and customer service.

Very helpful and efficient

Great customer service

I am very happy with their customer service who really helped me out, quickly and emphatically.

I received the earrings at Christmas and wasn't able to wear them. I reached out to Sundelle and they immediately responded. The customer service was the best I've ever experienced. Next time I purchase jewelry it will be from this company.

Beautiful jewelry and excellent customer service.

Lovely earrings, perfect size for everyday use.
Could be as perfect gift on any celebration.

Cute earrings and excellent customer service!!

Very pretty earrings, thank you!

Customer service was SO helpful and their products are really cute.

Really perfect customer care!

The Studio Edition Orb hoops I ordered were a major disappointment. Don’t be fooled by website and pictures on FB.