Sunlight Avaliações 113

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company stole over $1500 from me and are refusing to pay me back. I have proof of cancellation and they are still not helping me. They are dishonest and they charge far too much. There are FAR... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This provider was the most helpful one I’ve had yet. He helped me with all my questions and gave some recommendations for changes.

Avaliado com 5 de um total de 5 estrelas

I would recommend Sunlight. I have been on my Glp-1 journey for a few months now. I have tried WeightCare (way to expensive), IvyRX and now Sunlight. I can honestly say that Sunlight has been wonderf... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m like everyone else that’s skeptical and a pessimist when it comes to online products and medications now days… rightfully so with all these cash grab websites now days, however sunlight actually w... Ver mais

Detalhes da empresa

  1. Serviço de emagrecimento
  2. Médico
  3. Grupo médico
  4. Vendedor online de remédios controlados
  5. Enfermeira registrada
  6. Programa de bem-estar

Escrito pela empresa

Our mission is to support you in achieving your weight loss goals through personalized solutions and expert guidance. We are committed to fostering a community where everyone feels empowered and motivated to succeed.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

113 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Why I canceled my order

Received a text saying they needed me to send a Video of my medication that clearly states:
Full name, date of prescription, medication name, dose, and instructions provided with order.
I sent two videos and was told unacceptable as they could not verify the information. After an hour of trying to provide acceptable information I called Customer Service. They did not want a Video. I sent everything to them and was told I was all set. Then this morning I received FOUR text saying they had not received a valid prior proof of medications!!! I replied to two of the text explaining I had spoken with customer service and was advised I was all set. Still received the same reply. What a waste of my time! I called customer service and canceled my order!!

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Sunlight

Resposta de Sunlight

Thank you for taking the time to share your experience. We are very sorry for the frustration and confusion you encountered, especially after making repeated efforts to provide the requested information and receiving conflicting messages. We understand how disappointing this must have been and regret the time and inconvenience this caused.

Your feedback has been noted and supports our ongoing efforts to review and improve communication and processes. We appreciate you bringing this experience to our attention.

Avaliado com 5 de um total de 5 estrelas

I would recommend Sunlight 🌟

I would recommend Sunlight. I have been on my Glp-1 journey for a few months now. I have tried WeightCare (way to expensive), IvyRX and now Sunlight. I can honestly say that Sunlight has been wonderful with communication, follow up and quick to take care of their patients plus affordable. I will stick with Sunlight if this continues for sure. 🤞

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It has been 1 month and still no…

It has been 1 month and still no medication! I have done everything and a prescription has STILL not been sent. I do not recommend anyone else go through this.
Update I received a response from Sunlight to contact them so they could fix the situation. They still did not. More time wasted with no solution. I feel as though this place is a scam. Again I do NOT recommend them.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Sunlight

Resposta de Sunlight

We’re truly sorry for the frustration and confusion you’ve experienced. This is not the experience we want for anyone, and we completely understand how upsetting this situation has been. Please know that our team is committed to resolving this situation as quickly as possible.

We’d really appreciate the opportunity to review your account personally and get this sorted. Please reach out to our support team directly at 1-470-204-3408 so we can make this right for you.

Avaliado com 4 de um total de 5 estrelas

The follow up was straight forward

The follow up was straight forward. Overall it took 15 minutes to complete the questionnaire. If I ever have an issue or questions there is a number I call. I am satisfied with everything so far since I became a patient in October 2025.

3 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not the best first impression

I chose your company because of the 24 hour turnaround on prescription decisions and that wasn’t met. I had to contact customer service via email twice and was told to call to set an appointment. I called and was told no appointment was required. Thankfully the rep I spoke with escalated my concerns and it was resolved. Your company is highly rated but I’m not sure I’ve experienced quality service.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Sunlight

Resposta de Sunlight

Thank you for sharing your feedback. We are sorry to hear about the confusion and delays you experienced. We understand how important clear communication and timely service are, and we appreciate you bringing this to our attention. Your comments help us improve and better support our customers.

If you have any additional concerns, please feel free to contact us at support@sunlight.com for a faster response. We want to ensure your satisfaction and are here to help.

Thank you again for taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

A little confusing

I wasn’t sure if my message to increase dose was recieved untill I recieved my shipment. That would have been useful
To know what I was getting in my 2nd shipment

24 de novembro de 2025
Avaliação não solicitada

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