I visited the ariel way westfield branch of Sunnamusk. I was served by Sabreena who was very helpful. She listened to me attentively and answered all my questions. I wanted two fragrances and when... Ver mais
Localização
Trocar localizaçãoWestfield White City, Ariel Way, W12 7GF London, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This perfume is absolutely gorgeous. I was given a test strip when I was shopping in Westfields shopping centre by one of the sales reps and could not stop smelling the card. When I got home I went t... Ver mais
A empresa respondeu
They have the best perfume ive ever smelled and some others that smell as expensive and authentic as well. The only problem is that they did not last as long and strong as I expected them to on clothe... Ver mais
A empresa respondeu
I had bought Sunnamusk oil based perfume before, so it didn't take long to convince. The perfumes last all day and there is a variety fragrances to choose from. I will recommend Sunnamusk to all my fr... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Informações de contato
Westfield White City, Ariel Way, W12 7GF, London, England, Reino Unido
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
They have the best perfume I've ever...
They have the best perfume ive ever smelled and some others that smell as expensive and authentic as well. The only problem is that they did not last as long and strong as I expected them to on clothes. Their oils are beautiful but I expected them to be a lot more fragrant for longer. You would have to reapply the oil and the perfume but because they're a bit expensive I feel bad spraying a lot lol. The service in white city was beautiful though. The seller gave me advices and helped me choose and the packaging was amazingg. He sprayed the whole bag with the perfume and because the material of the bag absorbs the perfume well my room and closet smelled like it for 3 days straight because of it. Even I smelled of the perfume simply from the bag returning back home, thats why I expected it to last as long on clothes.

Resposta da Sunnamusk London - White City
Staff was very friendly and helpful
Staff was very friendly and helpful. I love the oils variety and their fragrances.

Resposta da Sunnamusk London - White City
Discount
purchased one of the oil bottles last week and asked whether I could receive the Blue Light discount, as I have done on previous occasions. Unfortunately, the staff member I spoke with was not helpful at all and seemed more focused on serving me quickly than providing proper customer service. I was made to feel as though I was being rushed and dismissed, which I found quite upsetting. The shop was not even busy I was the only customer.
I am also a member and have been a loyal customer of Sunnah Musk from the very beginning, regularly purchasing the Abid Amber oil. Because of this, I was particularly disappointed with the experience. The level of service I received has genuinely put me off the brand, which is not something I expected after being such a long-standing customer.

Resposta da Sunnamusk London - White City
He make me buy the spry instead of the…
He make me buy the spry instead of the oil perfume, keep it up.

Resposta da Sunnamusk London - White City
Excellent customer service
Excellent customer service, the sales assistant was very knowledgeable about the customer loyalty points. I saved on the four products I brought, both on loyalty points and instore offer.

Resposta da Sunnamusk London - White City
Misleading Samples – Disappointed Again
I purchased Oud De Amber from the Sunnamusk at Westfield, but unfortunately, the product I received was noticeably weaker than the one I was shown. The scent completely fades within 1–2 hours.
Sadly, this isn’t the first time. I had the exact same experience years ago with their "Abid Ambre" fragrance bought from their Southall branch.
This recurring issue leads me to believe Sunnamusk may be selling diluted versions of their display samples to the public. I’ve never encountered this kind of discrepancy with any other perfume brand. Very disappointing.

Resposta da Sunnamusk London - White City
Great service
Great service! Got what exactly what I asked for. Beautiful fragrances! Highly recommend!

Resposta da Sunnamusk London - White City
This perfume is absolutely gorgeous
This perfume is absolutely gorgeous. I was given a test strip when I was shopping in Westfields shopping centre by one of the sales reps and could not stop smelling the card. When I got home I went to their website and placed an order. They had a sale and discount code which was a very nice touch. I am very much into middle eastern fragrances and this is extremely well done.

Resposta da Sunnamusk London - White City
The assistant listened to my…
The assistant listened to my description of a scent I was interested to purchase. He showed me all the fragrances that matched what I was looking for, found the perfect one. Thank you my brother loves it.

Resposta da Sunnamusk London - White City
Absolutely annoying as nails on a…
Absolutely annoying as nails on a chalkboard.
Plain oil with no smell at ALL. literally lasted like half a second (if that makes sense) before disappearing like dust in the wind. Bought it at Westfield Houslow, and before we even reached primark, POOF! no smell. And guess how much it costed? If you said £112.00, You're correct! We could've bought 2 perfumes from a perfume shop that last at least a week with that much money. Would NOT even Recommend to my enemies, stay away from this stupid "company".

Resposta da Sunnamusk London - White City
Banging all the workers are so lovely…
Banging all the workers are so lovely and the smells are amazing so much variety!

Resposta da Sunnamusk London - White City
Lovely fragrances
I had bought Sunnamusk oil based perfume before, so it didn't take long to convince. The perfumes last all day and there is a variety fragrances to choose from. I will recommend Sunnamusk to all my friends.

Resposta da Sunnamusk London - White City
Good Customer Service
I visited the ariel way westfield branch of Sunnamusk.
I was served by Sabreena who was very helpful. She listened to me attentively and answered all my questions.
I wanted two fragrances and when I asked her which was nicer she explained that both were nice, and it was down to personal preference.
Very grateful for Sabreena"s good customership
Lovely
Unique fragrances that re-align your insides. The wife and i absolutely cherish the smells.
Top service !!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.