Can't say enough. This is the second pair of Masunaga that I have purchased from Sunofjapan. Obviously the product is amazing but the attention to detail is also worth mentioning. Packaging is f... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Best online purchase ever!! Super fast shipping, return label included if you want exchange or return (very unlikely..considering the very high quality products).Beautiful packaging, highest quality... Ver mais
I ordered the Masunaga K3 Misago from SunOfJapan recently. The shopping experience is nice and clear. They ship exceptionally fast (to Canada). The sunglasses is well packaged, with a cute thank you... Ver mais
Was looking for a place to get Japanese sunglasses online. Ordered a pair from them. Always skeptical of online sellers but this crowd do not disappoint. Quick delivery, excellent product, reasonab... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Sun of Japan is perhaps the finest 100% Japanese sunglasses online platform dedicated to quality eyewear lovers and fans of the excellent craftsmanship and zero tolerance. Japanese manufactures only uses titanium, beautiful Japanese high grade acetate for creating the best and most stylish sunglasses the world has to offer. We thrive to find not only the biggest brands, but also the most variated selection of to satisfy both men and women with everything from traditional icon styles with mineral lenses, to the latest Tokyo high-street fashion. Our selection is also made for most sizes and everyone whom loves a state of the art product should find hours of great sunglass browsing. Most of the Japanese brands and factories are located in the small region FUKUI where eyewear have been produced for almost 120 years. It was all started by the MASUNAGA family in 1905 and next year the Shinkansen line will finally have a direct line from Tokyo to Fukui, so more people will have better access to the cradle of luxury eyewear. Japan is to opticians what Switzerland is to watchmakers We aim to become your favorite supplier of fine eyewear, so please dont stop giving us precious feedback and your secret requests as we always cherish your dreams. MASUNAGA - KENZO TAKADA - MATSUDA - EYEVAN - FACTORY900 - DITA - MAX PITTION - TVR - 7285 EYEVAN - TRUE VINTAGE REVIVAL - JULIUS TART
Informações de contato
Strandvejen 343, 2930, Klampenborg, Dinamarca
- hello@sunsofjapan.com
- sunofjapan.com
4,9
Excelente
242 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good communication from the company and…
Good communication from the company and really exceptional delivery speed. Couldn't be happier with the service!
16 de abril de 2025
Very good
A very perfect product. After purchasing, because there was a problem with the product, the customer service took the initiative to inform me that the product would be delayed in arrival! Very good!
8 de maio de 2025
Buon sito
Servizio clienti disponibile, preferisco non dare 5 stelle perché ritengo il sito poco esplicativo. Credo dunque che sia necessario migliorare il virtual try on con tutti i modelli e più immagini fronte-retro degli occhiali
7 de maio de 2025
Resposta da Sunofjapan
Gentilissimo Andrea,
A seguito della nostra conversazione via e-mail, siamo lieti che abbia ricevuto gli occhiali, sebbene con un ritardo di due giorni lavorativi dovuto a un disguido da parte di UPS.
Purtroppo non abbiamo alcun controllo diretto sul servizio di consegna, ma rimaniamo sempre a completa disposizione per assisterLa in caso di ritardi o mancate consegne.
Detto ciò, ci teniamo a sottolineare che la valutazione e la recensione lasciata su Trustpilot non rispecchiano la qualità del nostro servizio, in quanto riferite a un elemento esterno alla nostra gestione.
Saremmo molto grati se volesse prendere in considerazione una revisione della recensione, sulla base dell’esperienza avuta con il nostro servizio e la nostra assistenza.
RingraziandoLa per l’attenzione, Le auguriamo una buona giornata.
Servizio Clienti
Sun of Japan
-
EN:
Following our email conversation, we are pleased to hear that you have received the glasses, albeit with a two-business-day delay due to an issue caused by UPS.
Unfortunately, we have no direct control over the delivery service, but we remain fully available to assist you in the event of delays or failed deliveries.
That said, we would like to point out that the rating and review left on Trustpilot do not reflect the quality of our service, as they refer to an element outside our responsibility.
We would be very grateful if you would consider revising your review based on your experience with our service and support.
Thank you for your attention, and we wish you a pleasant day.
Customer Service
Sun of Japan
-
Reply update Wednesday May 14 2025
Gentilissimo Andrea,
la valutazione a 3 stelle, a nostro avviso, non riflette pienamente il servizio che Le è stato proposto e accordato.
Il nostro sistema di Virtual 3D è attualmente in fase di test, come indicato, e siamo sempre stati attenti e presenti nel seguirLa durante l’intero processo, incluso il rimborso completo della spedizione.
Per questi motivi, riteniamo che una valutazione a 3 stelle non sia del tutto giustificata rispetto all’impegno e alla qualità del supporto fornito.
Restiamo a disposizione per ogni ulteriore chiarimento e Le auguriamo una buona giornata.
Servizio Clienti
Sun of Japan
EN:
In our view, the 3-star rating does not fully reflect the level of service that was offered and agreed upon.
As mentioned, our 3D Virtual system is currently in a testing phase, and we have remained attentive and proactive throughout the entire process, including the full reimbursement of the shipping cost.
For these reasons, we believe that a 3-star rating is not entirely justified in relation to the commitment and quality of support provided.
We remain at your disposal for any further clarification and wish you a pleasant day.
Customer Service
Sun of Japan
Great selection and fast delivery
22 de abril de 2025
I have already placed my second order…
I have already placed my second order and am always impressed by the service, packaging and quality of the sunglasses. Sun of Japan responds to customer-specific requests and is able to make adjustments. Sun of Japan is my first choice for Japanese, niche brands.
22 de abril de 2025
Always a pleasure to shop with Sun of…
Always a pleasure to shop with Sun of Japan. Selection is phenomenal, and delivery is seamless. Highly recommend.
14 de abril de 2025
Highly recommended shop for amazing eyewear
Amazing selection of high end Japanese sunglasses and fast delivery
11 de abril de 2025
A pleasure to do business with
A pleasure to do business with, after placing my order on Friday I received an Email thanking me and letting me know they would be shipping my parcel on Monday, first thing Monday I received shipping confirmation and tracking number saying I will receive my parcel on Tuesday, UPS confirmed a time and sent me a link to pay the duty and I had my new sunglasses in my hand on Tuesday morning, the whole process was as smooth as silk, I received a hand written note thanking me for my order which is a nice touch of appreciation.
All in all the price difference was insignificant between paying UK duty or if they had been shipped within the EU
1 de abril de 2025
Avaliação não solicitada
Great merchant experience but would…
Great merchant experience but would like to exchange for different frame size and shape.
27 de março de 2025
The unicorn
The most important question you all sourced for was how genuine and trustworthy this website is and the answer is you will deal with true professionals.Placed my order on 25.3.2025 15:42 and they manage cross 1000km by the 27.3.2025 10:18 (UPS).Safety packaged with the attention to details like gorgeous hand written postcard with Regards simply true professionals. Thank you SUN OF JAPAN for the opportunity to purchased this unique piece of true craftsmanship and the amazing shopping experience.
Regards J.Š
25 de março de 2025
Resposta da Sunofjapan
Dear J.Š, thanks for your kind words! We’re delighted to hear you had a great experience with us. Your appreciation for our service and attention to detail means a lot. Enjoy your unique piece, and we look forward to serving you again! Sun of Japan Customer Service :)
Resposta da Sunofjapan
Thank you for your kind words! We truly appreciate your support and are glad you had a positive experience with us. Sun of Japan Customer Service :)
Great customer service
Great customer service, fast shipping, good price too, highly recommended for anyone who looking for a good pair of sunglasses👍🏻
9 de fevereiro de 2025
Quick delivery
Quick delivery, a nice personal touch - a hand-written note included in the box.
1 de fevereiro de 2025
Satisfied with the order process and…
Satisfied with the order process and the product . Thanks Sun of Japan.
1 de fevereiro de 2025
My order of new Matsuda sunglasses are beautiful and the best part was the low price!
My order of new Matsuda sunglasses was delivered sooner than expected.
I will buy my next new frames from Sun of japan for prescription lenses. Thank you!
31 de dezembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.