The Marketing agent, Jeff was spot on, everything he said was going to happen, happened and the install crew was lights out, heck of a job installing everything. Stationary and moving screens, everyt... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The product is superior to the other companies I interviewed. The sales woman was very knowledgeable. The transaction was easy. The installers were top notch. They navigated the challenges getting it... Ver mais
The men that installed our awning were punctual, well trained, and very pleasant. They completed our awning in about three hours, and gave us excellent instructions for operating with the remote cont... Ver mais
Overall, our experience from the start was very good. While we did a have a minor issue or two, SPF was there to do whatever it took to make us happy. The communication from start to finish was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.
Informações de contato
Estados Unidos
- sunprotection.com
4,9
Excelente
442 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great sales and installation on time👍
7 de julho de 2026
Resposta da SPF Screens & Awnings
Thank you for sharing your positive experience with us, Ed. We are so glad you chose SPF Screens & Awnings!
Resposta da SPF Screens & Awnings
Thank you for the kind words, Tom. We are glad you are loving your new screens!
Very Satisfied with our Motorized Sunshade
Our sales agent and the installation was very professional, knowledgeable and friendly. The customized motorized sunshade is made of high quality.
The sunshade was available in the timeframe that the Sales Agent stated it would be. However, we were a little disappointed that it took another 4 weeks for the installation team to be available for the install.
Overall, we are very pleased!
28 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your thoughtful review! We're delighted to hear you were pleased with our team and the quality of your new motorized product, and we appreciate your patience regarding the installation scheduling. We hope you enjoy your new shade for years to come.
SPF exceptional service and products
I had an awning placed in my lanai about one month ago and the service people were exceptional! Following up, weeks later, I wanted help with a 'pitch' adjustment to position the screen just right from the changing sun direction, I called them again to help. They sent a service gentleman by the name of Deigo. He continued the exceptional experience, educated me further on a few 'operational' items, AND came up with a solution that was original and one I never could have imagined for another issue. He, and their entire team at SPF are perfection when it comes to installation, and customer service, from the inside to the outside team!
2 de julho de 2026
Avaliação não solicitada
Resposta da SPF Screens & Awnings
Thank you so much for your thoughtful review and for taking the time to share your experience! We're thrilled to hear that Diego and the entire SPF team exceeded your expectations, and we truly appreciate the opportunity to continue supporting you long after your installation.
Great customer service great quality…
Great customer service great quality great experience
24 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind words! We're so glad you had a great experience and truly appreciate your support.
Resposta da SPF Screens & Awnings
Thank you for sharing your great experience with us, Teresa!
Resposta da SPF Screens & Awnings
Thank you, Brian, for sharing. your positive experience you had with SPF Screens & Awnings. We are glad everything worked out. Thank you for choosing SPF Screens & Awnings!
Very prompt arrival at my home
Very prompt arrival at my home. Very fast, helpful with the overview of the screens, very flexible with installation and very good at cleaning up after themselves
30 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you so much for the wonderful review! We're glad you were happy with our prompt service, installation, and cleanup. We truly appreciate your support and hope you enjoy your new screens!
Highly recommend SPF for their screening product!
Process from beginning with Kyndale to final installation by Kyle was well done and I am very pleased with the results. This is the second time I have bought a screen from SPF for my home. First one was in Florida and now in South Carolina. Would do it again.
30 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your continued trust in SPF! It means so much that you've chosen us for two homes in two different states. We're thrilled you're pleased with the results and look forward to helping you again in the future!
Resposta da SPF Screens & Awnings
Susan, thank you for taking the time to write us such a positive review. Thank you for choosing SPF Screens & Awnings!
The entire process from product…
The entire process from product introduction to installation was completed timely and professionally.
We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.
12 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you so much for your wonderful review! We're thrilled to hear the entire process was timely and professional. Even more importantly, we're so glad you're loving your new outdoor space and can enjoy it comfortably throughout the summer. Thank you for trusting SPF Screens & Awnings with your project, and enjoy your outdoor oasis!
Rough Customer Service Experience
Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time.
My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today.
I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026.
Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.
27 de junho de 2026
Avaliação não solicitada
Resposta da SPF Screens & Awnings
Thank you for taking the time to share your experience. We sincerely apologize that we missed your scheduled consultation and, more importantly, that no one contacted you to let you know there was an issue.
We understand that you and your wife took valuable time away from your business, and we recognize how frustrating and disappointing that must have been.
This is not the level of communication or service we strive to provide. While unexpected situations can arise, you are absolutely right that a simple phone call or message should have been made to keep you informed. We are reviewing what happened internally to ensure this does not happen again.
We appreciate your honest feedback, as it helps us improve. If you're willing to give us another opportunity, we'd welcome the chance to make this right. A member of our management team is reaching out to your directly on this matter.
Sales and installation was very…
Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).
18 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for the 5-star review! We're so glad to hear you had a great experience with both our sales team and installation crew. We also appreciate you pointing out the issue with the incorrect address on file. We apologize for the mix-up and will use your feedback to help improve our processes moving forward. Thank you for choosing SPF.
All phases were great!
24 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for sharing your feedback, Ryan! We appreciate you taking the time to give us a review.
Excellent all around service
He timely of your representative with the home visit and pricing. The installation schedule to my availability and the excellent installation and cleanup of debris.
16 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind review, Ellen, we really appreciate your feedback! Thank you for choosing SPF Screens & Awnings.
From sales visit to install everything…
From sales visit to install everything was super. Excellent communication. Price is higher but happy with the entire process and the quality of the product!
13 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your kind words! We're thrilled to hear that you had a great experience from the initial sales visit through installation. We appreciate your recognition of our team's communication, craftsmanship, and product quality. Thank you for trusting us with your project!
Resposta da SPF Screens & Awnings
Thank you, Joann, for taking the time to give us a great review. Thank you for choosing SPF!
VERY UNPROFESSIONAL COMPANY
VERY UNPROFESSIONAL COMPANY. I had a confirmed appointmetn on 6/18/26 from 10am to 12pm. I arranged my schedule to accommodate this windows. No one showed up and thus, my time was completely wasted. In an industry where there are so many competitor companies, this company runs terribly. Don't waste your time and just pick another company.
18 de junho de 2026
Avaliação não solicitada
Resposta da SPF Screens & Awnings
Thank you for your feedback. We sincerely apologize for the missed appointment and understand how frustrating it is to set aside time and have no one arrive. This is not the level of service we strive to provide. We'd appreciate the opportunity to look into what happened and make things right.
Jesus and the other two guys were very knowledgeable of the work they performed
Jesus and the other two guys were very professional and kn
19 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you, Alvin, for the kind words! We are glad you had a pleasant experience with SPF.
The quality of the screens material…
The quality of the screens material that we picked out & the shed it gives our backyard patio. & privacy
5 de junho de 2026
Resposta da SPF Screens & Awnings
Thank you for your review! We're thrilled to hear you're enjoying the quality of your screens, along with the added shade and privacy they provide for your backyard patio. Enjoy your outdoor space!
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