Sunway Avaliações 3.643

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience. The different quotes and what suited our budget was very well explained. We d... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time using sunways direct to them,being using sunway for many years through travel agents, The lady was so helpful flights ,transfers,insurance, put my mind at ease,look forward to dealing wit... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The website is very easy to navigate,however more detail of the destination hotels would be useful. For example,why go to Bodrum and Turkey in general? Specifically ,how far is my hotel from the c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Your staff are excellent and always go out there way to make sure you have a great holiday. Ive been using this company for 9 years never a problem they could not solve thank you.

Detalhes da empresa

  1. Operador de turismo
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Site de busca de vôos
  5. Agência de Viagens
  6. Agregador de viagens

Escrito pela empresa

Sunway is Ireland’s largest Irish owned tour operator offering over 70 destinations worldwide. We offer the widest range of products from European Package Holidays to Cruises and Escorted Tours. We are proud to provide exceptional holidays at competitive prices and are a fully bonded travel company.

Sunway

Escrito pela empresa

Irish Owned, Award Winning and committed to our customers
We are an Irish owned and operated business unlike many other operators. We have 52 years of travel experience and have survived many booms and busts, ash clouds, strikes and political situations. We create jobs with 60 people in Ireland and a further 50 staff overseas. We are renowned for our outstanding representative service in our European resorts, we understand what Irish holidaymakers want and deliver it all the time, as our loyal customers show through testimonials and their repeat bookings year after year with Sunway.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Our holiday experience with SUNWAY

From our initial call to Sunway to our final booking the experience was such an enjoyable and informative experience.
The different quotes and what suited our budget was very well explained.
We dealt with Kellie and to say that she is a professional would be an understatement. This is our first experience dealing direct with SUNWAY but by no means will it be our last.
Thanks again Sunway and especially Kellie we are so looking forward to our upcoming holiday.

15 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

booking over the phone

when I couldn't make payment online I called and Michelle promptly made our booking ensuring all dietary and special requests were noted which resulted in a seamless process.

14 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

The whole booking system was quick and…

The whole booking system was quick and easy. An email sent by me after making a mistake with a DOB was answered quickly and corrected without any issues.

7 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Mr. Downey
We were happy to hear that you found our booking system quick and easy to use. We were also glad that we could promptly correct the date of birth error you made. Thank you for your feedback and for letting us know!
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Avaliado com 5 de um total de 5 estrelas

Amazing customer service and quick response

Tracey was so helpful and quick at getting back to emails, what I was originally looking for she found me great prices but also found me other options within my budget, ended up booking something different and honestly way better then I imagined for within my budget.

13 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Ms Whelan
We were happy to hear that our team member was so helpful and responsive and we were delighted Tracey able to find something even better than you imagined within your budget. Thank you for your positive feedback and for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Avaliado com 5 de um total de 5 estrelas

Got lots of information and help

Got lots of information and help

11 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Melanie
We were happy to hear that you received lots of helpful information. We greatly appreciate your positive feedbackk and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Avaliado com 5 de um total de 5 estrelas

Sunway were extremely helpful booking a…

Sunway were extremely helpful booking a city break for my mum and I. We dealt with Nadya from Sunway who was extremely helpful both over the phone and by email. Really quick response by email which is great! Will be keeping Sunway in mind for more trips!

20 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Found the staff patient and very…

Found the staff patient and very helpful and questions were answered in a curiosity manner . Kind Regards Breda

8 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Ms. Faughey
We appreciate you taking the time to share your feedback and we were happy to hear that our staff were helpful and patient in answering your questions thoroughly. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Avaliado com 5 de um total de 5 estrelas

Everything was so easy to book.

Everything was so easy to book.

8 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Mr. Moore
We were happy to hear that ;you found the booking process easy! Thank you for your positive feedback; we appreciate it.
Kind Regard
Kathy Cashe
Customer Service Manager
Sunway

Avaliado com 5 de um total de 5 estrelas

Lisa was so kind thank you

Lisa was so kind thank you

5 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Ms. Flanagan
We were so glad that you had such a positive experience with our staff member Lisa. Thank you for your kind words we will pass them on to Lisa who i know will appreciate it.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Avaliado com 5 de um total de 5 estrelas

Professional and knowledgeable

The customer service representative kellie was very helpful and easy to communicate with and very professional and knowledgeable

4 de abril de 2026
logotipo da Sunway

Resposta de Sunway

Dear Ms. McLoughlin
We were happy to hear that our representative Kellie was helpful, professional, and knowledgeable, making communication easy for you. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Avaliado com 5 de um total de 5 estrelas

Seemless from start to finish the staff…

Seemless from start to finish the staff could not have been more helpful

29 de março de 2026
logotipo da Sunway

Resposta de Sunway

Dear Ms. Concannon
We are so glad to hear that our staff was helpful and that you had a seamless experience from beginning to end. Thank you for your positive feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway!

Avaliado com 5 de um total de 5 estrelas

Wanted to book through a company so…

Wanted to book through a company so rang when I had held a quote. Got onto a lovely lady called Lisa who helped me with the rest of the process and was kind and patient.

5 de abril de 2026
logotipo da Sunway

Resposta de Sunway

We were happy to hear that you had a positive experience while booking. We appreciate you mentioning the assistance you received from Lisa and it is great to know that she was kind and patient. Thank you for your feedback and for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway.

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