There were constant problems with orders and delivery times. I had to deal with unhappy customers because of their mistakes. Support team was not helpful at all. Very stressful experience.
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Veja o que dizem as avaliações
I’m very satisfied with their service. Orders are processed quickly, and delivery is consistent, which keeps my customers happy. The variety of products and smooth fulfillment process make everything... Ver mais
SupDropshipping offers a good variety of products and decent shipping options. The service is reliable, but sometimes pricing can be a bit higher compared to other platforms. Overall still a solid cho... Ver mais
Worst company Ive ever worked with They made mistake after mistake and cost me business. All of their half decent agents are gone and the service and quality has gone down the drain. I DO NOT RECOMM... Ver mais
Detalhes da empresa
Escrito pela empresa
Sup Dropshipping is a trusted sourcing agent and fulfillment platform built to simplify e-commerce operations for online sellers. We bridge the gap between entrepreneurs and reliable suppliers by offering product sourcing, quality inspection, custom branding, and global shipping solutions from our network of vetted warehouses and factories. Designed for scalability, our platform integrates with major e-commerce channels and provides automation tools that help store owners reduce manual work and focus on growth. Whether you are launching a new store or expanding an existing brand, Sup Dropshipping provides the infrastructure and support to streamline your supply chain.
Informações de contato
3,3
Bom
27 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This platform has been incredibly…
This platform has been incredibly useful for my dropshipping business. The free usage is a huge advantage, but what I appreciate the most is their consultation service. It's very reassuring to have expert advice available whenever needed. Tina, a consultant, has been particularly helpful in resolving all my queries. Highly recommend this platform for anyone in dropshipping
15 de maio de 2024
Im trying to connect my product in my…
Im trying to connect my product in my store order from last 12 hours and its not working no connecting how I'm gonna fulfil order in due time
And customer service no one’s replying on only chatbot all time and whatsapp is off line
Are your guys really wasting our time and efforts
1 de maio de 2024
Avaliação não solicitada
Resposta de Supdropshipping
Hi Raveel, How are you? I understand your frustration. We're actively addressing the issue and offer our sincerest apologies for any inconvenience. We can not figure out which your store is, could pls reply to agent@supdropshipping.com. If you need further assistance, please don't hesitate to reach out.
Great platform, worst customer support ever
The platform itself is great...
Loaded with products with very competitive prices...
And very good services especially sourcing and searching products by pictures...
But customer service is the worst I've ever experienced...
Unbelievably slow...
You get an assigned personal agent who doesnt answer your messages...
I am sending messages for 3 days now with questions and i see that the messages are seen on whatsapp with no reply!!!
Most of the time you get automatic replies on their platform and they tell you human assistance will come back within 24 hours and you discover that they came online while you were away leaving you meaningless messages on the platform even they have your whatsapp number!!!
I have many products pending revision and appeoval for 3 days now without even knowing when they will be approved to list them to my store!!!
This crazy delay is killing me and im leaving them because of the bad customer service...
CJdropshipping maybe less in product diversity and options but they have instant 24/7 human customer support which means a lot in our business...
Im feeling bad to leave such a great application but the customer service experience is a killer.
17 de novembro de 2023
Avaliação não solicitada
Parcel not delivered
At the beginning about 4 to 5 orders everything went well with quite a delay in delivery. Then after about 2 orders of about 75 dollars not delivered after 32 days. No follow-up, no reaction, no refund. So painful
2 de dezembro de 2022
Avaliação não solicitada
Terribly expensive prices
Terribly expensive prices. no point dropshipping
20 de outubro de 2022
Avaliação não solicitada
Customer Support and Product Assistance
The app glitches when trying to source or upload photos and doesn’t submit and you have to keep re-entering it.
The agents are to you when you subscribe/ sign up are very lackadaisical, does not respond in a timely manner, and give short response with questions still unanswered.
Customer support isn’t 24/7. Needs app and customer assistance improvement.
I would not recommend them. They seem legit but I still haven’t heard back from customer support about my assigned agent who still hasn’t responded from over a week ago on my inquiries and not getting the help I need for my products.
Definitely not the service they proclaims and advertise. Hope this review helps.
7 de março de 2022
Avaliação não solicitada
Resposta de Supdropshipping
Hi Shirley, I am Alice, from Sup Dropshipping. We apologize for the bad experience cuased you by Sup. Actually, we are always providing our best services and satisfaction to the customer. I think there must be some kind of misunderstanding as we didn't see your inquiry in any of the contact channels. Could you pls kindly send us the inquiry screenshot or contact us via WhatsApp +1 571 523 9073 and let me know your doubts again, we are of service at any time!
Very unprofessional support Tina
Very unprofessional support Tina. Slow response, not able to answer questions, replied rudely with bad words. Totally disappointed. Upon registration, received an email to confirm the email address, but the URL to click is broken... how can I trust such a company?
11 de janeiro de 2022
Avaliação não solicitada
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