Good morning Diana, I am waiting for you to send me the return ticket for the girl Madison Suset Castro that I bought from you for round trip.So I need you to please urgently send me the ticket code f... Ver mais
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Veja o que dizem as avaliações
I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... Ver mais
A empresa respondeu
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... Ver mais
A empresa respondeu
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... Ver mais
Detalhes da empresa
Escrito pela empresa
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Informações de contato
510 Clinton Square, 14604, Rochester, Estados Unidos
- +1-585-534-8844
- info@superfares.com
- superfares.com
Good morning Eliana
Good morning Diana, I am waiting for you to send me the return ticket for the girl Madison Suset Castro that I bought from you for round trip.So I need you to please urgently send me the ticket code for Madison Suset Castro.
29 de maio de 2025
Avaliação não solicitada
Don't fool for the online prices they…
Don't fool for the online prices they show. You have to provide an email and the phone number before you see the real price.Never going to use this.
9 de janeiro de 2025
Avaliação não solicitada
Muchas gracias la agente que me atendio…
Muchas gracias la agente que me atendio muy amable y muy Buena en su trabajo 💯
8 de agosto de 2024
Avaliação não solicitada
La atencion al cliente fue muy rapida
La atencion al cliente fue muy rapida, profesional, y la chica que me atendio Hailey fue muy amable y respetuosa en todo momento. Gracias
14 de maio de 2024
Avaliação não solicitada
Una experiencia excelente con el señor Denver Davila…
Una experiencia excelente con el señor Denver Dávila mucha paciencia y rápido en su jestion pude resolver el problema
5 de março de 2024
Avaliação não solicitada
This travel agency retrieves customer…
This travel agency retrieves customer information from other Airlines and charges seperate fees that are unauthorized by the Airline. This was confirmed to me by the Airline that I originally purchased my tickets from. They also impersonate government officials which is a federal crime, and I will be taking action. Do not do business with these people!
30 de agosto de 2023
Avaliação não solicitada
Excelente trato excelente persona
Excelente trato excelente persona , todo muy claro a explicito muy paciente y amable, sabía lo que hacía y muy acertada en todas sus respuestas.
29 de junho de 2023
Avaliação não solicitada
Resposta de Superfares
Hola Luis,
¡Muchas gracias por su amable evaluación! Nos complace saber que nuestro trato y atención fueron excelentes, y que pudimos brindarles respuestas claras y precisas. Nos esforzamos por ser pacientes y amables con todos nuestros clientes, y nos complace que haya sentido lo mismo durante nuestra interacción.
Para nosotros es importante ayudar a nuestros clientes de principio a fin y sentirse encantados de haber cumplido con la marca. Si tiene alguna otra pregunta o consulta que hacer, no dude en preguntar. Estamos aquí para ayudar. ¡Gracias de nuevo por tu sincera reseña! Agradecemos su confianza y su tiempo.
Atentamente,
Supertarifas de equipo
Mr Denver was too helpful and quick responsive
I had a problem with the representative who received my call but then he transferred me to his supervisor Mr. Denver. He was really helpful and he gave me a route from Ukraine to Bogota for my mother . I'm amazed how he made a route for me while I didn't find any single flight for this route.
26 de maio de 2023
Avaliação não solicitada
Resposta de Superfares
Hello Fabio,
Thank you for bringing your recent experience to our attention. We sincerely apologize for any inconvenience caused by the initial representative you spoke with. However, we are delighted to hear that Mr. Denver, our supervisor, was able to step in and provide you with exceptional assistance.
We greatly appreciate your feedback and are thrilled to hear that Mr. Denver went above and beyond to help you find a route from Ukraine to Bogota for your mother. Customer satisfaction is of utmost importance to us, and it brings us immense joy to know that we were able to meet your needs.
Please feel free to reach out to us if there is anything else we can assist you with. We value your business and look forward to serving you again in the future.
Warm Regards,
Team Superfares
Be carefully they robbed my by mistake…
Be carefully they robbed my by mistake I call them think they are jet blue they tell me my reservation is not complete they said my reservation will be cancel
They charge me $571 on my existing reservation I call Jet blue they tell me my reservation all was was ok please be carefully
5 de abril de 2023
Avaliação não solicitada
Resposta de Superfares
Update
Hello Edgar,
We got to know that there had been some confusion regarding the entire scenario. Now that you have had a word with our travel expert, we hope it is all settled. The refund has been initiated and we are glad that our agent could solve your concern. We wish you a lovely day ahead! Thank you.
Warm Regards,
Team Superfares
*****************************
Hello Edgar,
This is rather unsual. We are a little confused regarding what exactly would have happened. Kindly allow us some time to look into the case and get back to you. Thank you!
Warm Regards,
Team Superfares
Klaus is beyond amazing
Klaus is beyond amazing! He was so so kind ,caring and helpful . I was really stressed out being stranded in a strange state, and very far away from home, and he listened with care about my concerns , and was just so reassuring,with such compassion,and empathy. I am just so very grateful for him!! Thank you again Klaus, you are the best!!!!!
27 de fevereiro de 2023
Avaliação não solicitada
Resposta de Superfares
Hello Terrie,
Thank you so much for leaving us this wonderful review. Being stranded in a foreign state is a scary situation indeed. We are super glad that Klaus could help you out with your query and assist you end-to-end. Feedback like this makes our heart bounce with joy. Thank you for making us experience this. Should you have any concerns or flight-booking queries in the future, please know that we are just a call away.
Warm Regards,
Team Superfares
I am one very happy customer
I am one very happy customer, Larry Kendall has given me the best customer service I have ever had with your company or any other company that I fly with and I want to thank you and especially Larry Kendall for taking care of all of my families needs. On the 1 to 10 please give Larry, a 10+ thank you
Jeffrey Johnson
9 de dezembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Jeffrey,
Thank you so, so much for this lovely review. Your feedback is one of the happiest we have received and it means the world to us! Larry is super excited to have received such kind words of appreciation and would absolutely love to offer a helping hand in the future as well. Please know that we are (and shall always be) at your service. Here's wishing you a lovely journey ahead.
Warm Regards,
Team Superfares
Big problems solved with Elyte's help.
We had a very complicated problem with many road blocks and Elyte was very helpful and polite and concerned for all involved. The couple I was assisting was elderly and in distress. Elyte stayed with us until all problems were solved and the couple was on their way. As the couple's friend who was assisting them, I am truly grateful for Elyte.
4 de dezembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello,
This review is like a slice of sunshine that we are going to savour for a long, long time. Thank you so much for putting forth your feelings towards us and our services. Elyte is full of gratitude and looks forward to assisting you and yours in the future as well. Please know that we (as a team) are and will always be just a call away. :)
Warm Regards,
Team Superfares
KYLIE WAS AMAZING
I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my assigned agent did her research and found another airport which was close by and saved me $1000 dollars. I was so happy that I had her reserve my rental car too and of course got another great deal. Please give Kylie a big raise or pay her extra since she went above and beyond what a normal human being would do. Thanks Kylie. Ryan
4 de dezembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Ryan,
We are falling short of words, really. This review is everything to us. Everything! Kylie is full of gratitude and so are we. :) Thank you for showering so much love. We all have moments where we aren't sure about something but go for it nonetheless. If successful, it becomes a beautiful moment and is etched in our memory. We are glad we could make things beautiful (and cheap) for you. :)
Also, we would love to do the same for you in the future as well i.e. offering flight-booking assistance and likewise. Please know that we are (and shall be) at your beck and call. To many more great experiences like these, cheers! :)
Warm Regards,
Team Superfares
I worked with miss Peter she was very…
I worked with miss Peter she was very helpful and found me a great deal. I really appreciate her patience and her willingness to accommodate me.
4 de dezembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Katherine,
Thank you so much for dropping us this lovely review. Peter says that she absolutely enjoyed assisting you and would love to have a similar opportunity in the future as well. Please know that we are just a call/live chat away.
Warm Regards,
Team Superfares
The agent Larry was very helpful with…
The agent Larry was very helpful with finding me the right price flight and airline was a great experience and I will be using him again
29 de novembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Christopher,
Larry is super happy to hear these affectionate words. Thank you so much for taking the time and effort in leaving us this review. We would love to offer a helping hand again (soon). Until then, take care. Happy journey!
Warm Regards,
Team Superfares
I had the pleasure of working with…
I had the pleasure of working with Klaus and he help me very well and was patient me and made me feel comfortable in talking with him...
27 de novembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Earl,
That's such a lovely review. Thank you so much. We whole-heartedly appreciate your words and look forward to assisting you again with your flight bookings. Please know that we are just a call away.
Warm Regards,
Team Superfares
It was a great and warm experience…
It was a great and warm experience dealing with a travel agent Klaus Mikaelson. We got a very good deal which I couldn’t find on the internet. Mr. Mikaelson has an excellent customer service skill. He was knowledgeable, polite and very helpful throughout the conversation. I would highly recommend him for all the travel needs.
20 de novembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Alla,
Thank you so much for taking the time to share what you felt about us as a flight-booking service provider. Klaus is super happy to have received such warm words of appreciation and looks forward to offering you (and yours) a helping hand in the future as well. Here's to unbeatable flight deals and unbreakable bonds! We hope to see you soon. Till then, take care. And have a safe journey ahead.
Warm Regards,
Team Superfares
I learned this Monday (11/14/2022)
I learned this Monday (11/14/2022), I needed urgent surgery in Dubai on 11/20/2022. I live in Phoenix, AZ and my passport was expired, plus I needed plane tickets to Dubai on a last minute basis. I contacted Larry at superfares.com, he was very patient, helpful, and caring about my issue at hand. He explained all of the routes I could take as well as their corresponding prices. Larry made everything so much easier knowing that I at least had the plane ticket part of the puzzle solved!!
16 de novembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello Gordon,
Sorry to hear about your surgery.
We would like to take this moment and thank you wholeheartedly for leaving us a review even in a demanding situation like this. We feel honoured to know that we could help you lift some burden off your shoulders. Should you have any more queries or doubts to clear, please know that we are just a call away. :)
The entire team, including Larry, wishes you a speedy recovery! More power, courage, and positivity to you and yours. Stay strong.
Warm Regards,
Team Superfares
Excellent
Elyte
Jacob did a great job! They were really helpful I got the best option for me! Really satisfied 😃
8 de novembro de 2022
Avaliação não solicitada
Resposta de Superfares
Hello,
Thank you so much. We are delighted to hear that Jacob could hit the mark for you. Should you have more queries or flight bookings to make in the future, please know that we are just a call away.
Warm Regards,
Team Superfares
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