First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Ver mais
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Veja o que dizem as avaliações
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Ver mais
A empresa respondeu
Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Ver mais
I was able to buy a 4 yr replacement vehicle GAP insurance for a better price than elsewhere - and much cheaper than my car dealer. It was easy to find what I wanted, look at the prices for different... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Escrito pela empresa
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Informações de contato
1 Neville Street, LS1 4DW, Leeds, Reino Unido
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Excelente
307 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to purchase
Easy to purchase
Great explanation on the various types of GAP available
30 de setembro de 2024
Excellent service
Excellent service.
Website simple to use and the cost is very reasonable
3 de outubro de 2024
Easy to compare and easy to Purchase
Easy to compare and easy to purchase. Obviously not had to claim and hope I don’t have to but ease of mind for the 3 years of my lease is great.
23 de setembro de 2024
It was really easy and quick.
21 de setembro de 2024
5* GAP company.
Dealt with Paul today on the phone, couldn’t have been more helpful and thorough. Platinum Gap are by far the best and most helpful Gap company I’ve ever dealt with.
19 de setembro de 2024
Avaliação não solicitada
Really easssy !
Moved from one policy to another due to change of car and it was made really easy with one phone call.
Platinum gap couldn’t have been more helpful or pleasant and dare I say it the price was fantastic.
14 de agosto de 2024
Very easy to purchase on line hope I…
Very easy to purchase on line hope I never have to use it 🙏
9 de junho de 2024
Quick & easy process
Quick & easy process, Gail was incredibly friendly.
12 de abril de 2024
Avaliação não solicitada
Easy to use website
Easy to use website, very competitive, good overall reviews on Trustpilot.
31 de março de 2024
Simple and straightforward which was…
Simple and straightforward which was exactly what I was looking for.
31 de março de 2024
Gail was really knowledgable and…
Gail was really knowledgable and changed my policy over to my new car quickly and at a good price. 5 minutes and it was done with an immediate email to confirm. Sorted.
8 de março de 2024
Avaliação não solicitada
Brilliant service as usual
8 de março de 2024
Avaliação não solicitada
Prompt Informative service
Gail was helpful in providing me with the information I required to continue my GAP insurance with a new vehicle at a competitive price
7 de março de 2024
Avaliação não solicitada
Great price answers phone promptly…
Great price answers phone promptly helpful staff
29 de fevereiro de 2024
Friendly and helpfull advisor
User friendly website, easy to contact, friendly and knowledgeable customer service advisor, product meets my needs, and is competetively priced.
4 de março de 2024
Avaliação não solicitada
Peace of Mind for the Next 4 Years
Very helpful with the advice given. Felt comfortable speaking to Gail Sutton - Direct Gap without putting me under pressure to buy the product.
The cover I opted out for is exactly what I was looking for.
4 de março de 2024
Avaliação não solicitada
The service and approach was excellent
The service and approach was excellent
29 de fevereiro de 2024
Paul was excellent listens to what I…
Paul was excellent listens to what I had to say and dealt with my query extremely professionally and clearly while being honest.
29 de fevereiro de 2024
Avaliação não solicitada
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